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Sdm Service Delivery Manager Jobs (NOW HIRING)

GDI Infotech

Service Delivery Manager

San Francisco, CA · On-site

$88K - $130K/yr

Regional Service Delivery & Client Success Manager The Regional Service Delivery & Client Success Manager ensures the delivery of technology services, both remotely and onsite, that contribute to ...

CitiusTech

Service Delivery Manager

Dallas, TX · On-site

... years in IT program/project management with multi-stream delivery experience ... cloud services (IaaS, PaaS, networking, security). •      Skills ...

KNAPP

Service Delivery Manager

Kennesaw, GA · On-site

WHAT YOU GET TO DO The Service Delivery Manager will function as direct contact for IT-related issues overseeing that IT infrastructure is included properly as provided by KNAPP and IT services. The ...

Clean Harbors

Service Delivery Manager

Fargo, ND · On-site

Safety-Kleen i is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily completion of routes by motivating and directing team members; as well as ensuring a high level of ...

CleanHarbors

Service Delivery Manager

Eagan, MN · On-site

Safety-Kleen in Eagan, MN is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily completion of routes by motivating and directing team members; as well as ensuring a high ...

Clean Harbors

Service Delivery Manager

San Diego, CA · On-site

$127K/yr

Safety-Kleen is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily completion of routes by motivating and directing team members; as well as ensuring a high level of ...

Clean Harbors

Service Delivery Manager

San Diego, CA · On-site

Safety-Kleen is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily completion of routes by motivating and directing team members; as well as ensuring a high level of ...

CleanHarbors

Service Delivery Manager

Fargo, ND · On-site

Safety-Kleen i is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily completion of routes by motivating and directing team members; as well as ensuring a high level of ...

Clean Harbors

Service Delivery Manager

San Diego, CA · On-site

Safety-Kleen is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily completion of routes by motivating and directing team members; as well as ensuring a high level of ...

Clean Harbors

Service Delivery Manager

Englewood, CO · On-site

Safety-Kleen in Englewood, CA is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily completion of routes by motivating and directing team members; as well as ensuring a ...

Nile Global Inc

Global Service Delivery Manager

You will ensure exceptional service delivery by managing end-to-end service execution of a complex network implementation, installation and migration. Your mission will be to ensure customer ...

Long Finch Technologies

ALL US VISA's ARE ACCEPTED H1 TRANSFERS ARE ACCEPTED W2 ROLE ONLY - · Service Delivery Manager profiles with Retail background experience pref.. · Big plus is with Merch/OMS product background. · ...

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Sdm Service Delivery Manager information

See salary details

$29K

$93.9K

$160.5K

How much do sdm service delivery manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for sdm service delivery manager in the United States is $93,940.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $128,000.00 per year, depending on experience, location, and employer.

What is the difference between Sdm Service Delivery Manager vs Service Desk Manager?

AspectSdm Service Delivery ManagerService Desk Manager
Primary FocusOversees end-to-end service delivery and client satisfactionManages daily operations of the service desk team
ResponsibilitiesStrategic planning, process improvement, client relationsStaff management, incident resolution, ticket handling
Work EnvironmentClient-facing, cross-departmental collaborationHelp desk, support team environment
CertificationsITIL, PMP often preferredITIL, HDI certifications common

The Sdm Service Delivery Manager focuses on overall service delivery and client satisfaction, often working across departments and handling strategic initiatives. In contrast, the Service Desk Manager concentrates on daily support operations and team management. Both roles require ITIL knowledge and relevant certifications, but their scope and responsibilities differ significantly.

Is a service delivery manager a stressful job?

A Service Delivery Manager role can be stressful due to responsibilities such as managing client expectations, coordinating teams, and ensuring service quality. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What cities are hiring for Sdm Service Delivery Manager jobs?

Cities with the most Sdm Service Delivery Manager job openings:

What states have the most Sdm Service Delivery Manager jobs?

States with the most job openings for Sdm Service Delivery Manager jobs include:

What are popular job titles related to Sdm Service Delivery Manager jobs?

For Sdm Service Delivery Manager jobs, the most frequently searched job titles are:

Sdm Service Delivery Manager jobs near you

Service Delivery Manager

Atlanta, GA • On-site

American Technology Services LLC
IT Services • 11 - 50 employees
Learn more about American Technology Services LLCexternal

Other

Re-posted 3 days ago

Job description

American Technology Services (ATS) started in 1994 with the same mission as today, providing high-quality managed IT services, network support, and cybersecurity services to firms where quality matters most – the organizations that rely heavily on information technology and high levels of services. Over the years, ATS has built client trust that has lasted for years and years. As time goes forward, our consultative approach resonates well, and our “corporate knowledge” about our clients’ IT operations helps our clients perform at a higher level.

ABOUT THE ROLE

American Technology Services, Inc. (ATS) is a Managed Services Provider (MSP) looking for a talented engineer that likes interacting with people. This is service based company, and this is a client-facing position. The Consultant Client Services position is responsible for fostering meaningful relationships alongside delivering technical expertise to our clients. This position not only addresses technical challenges but also provides strategic advisement for the clients' business objectives to ensure a progressive partnership.

PRIMARY TECHNOLOTIES WE USE
  • Microsoft Azure and other cloud IaaS solutions
  • Routers & routing protocols, specifically Cisco / Meraki
  • Firewalls and security concepts, including IPsec VPNs and remote access VPNs
  • VMware and other virtualization applications with shared storage (iSCSI)
  • Microsoft Office 365, Microsoft Exchange, Azure and Linux
  • Dell and HP Workstation/Server Hardware
WHAT YOU'LL DO ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Provide dedicated on-site support for a clients’ network & infrastructure
  • Continuously analyze the existing hardware, software, and network capabilities and consult with client management and other relevant departments to create recommendations for the client.
  • Consult with systems and users to gather information about needs and requirements to improve the system's efficiency when they provide innovative solutions to their requests.
  • Assist on projects of various technologies, including infrastructure cloud migrations, network refreshes, and virtualization refreshes
  • Ability to work individually and in team environments both internally and with clients
  • Assist with the troubleshooting and analysis of servers and networks systems
  • Ability to multitask and to manage competing priorities effectively across multiple customers, ensuring on-time completion of action items
  • Creating and maintaining client environment documentation
  • Additional requirements may exist if offer of employment is extended
  • Familiar with backup solutions
  • Highly proficient in communicating with end-users
  • Occasional after-hours dispatch may be required
PHYSICAL REQUIREMENTS
  • Ability to travel to client site daily
  • Sitting for extended periods of time
  • Must be able to move around in an industrial manufacturing location
  • Dexterity of hands and fingers to operate and handle computers and components
QUALIFICATIONS EDUCATION AND EXPERIENCE
  • Bachelor’s degree in a related field with more than 5 years equivalent experience
  • Must have working knowledge with technologies such as O365, Azure, Active Directory, Cisco, Windows Servers
  • Microsoft, Cisco, VMware or other technical certifications always a plus
  • Experience in the Managed Services Sector is a plus
SKILLS
  • Proven customer service and problem-solving skills, working directly with clients
  • Proficient analytical skills with good verbal/written communication
  • Ability to identify and document IT needs and/or vulnerabilities based upon best practices
  • Service-oriented with the ability to build solid relationships and become a trusted advisor to clients
  • Gain and maintain awareness of the client environment, culture, challenges, and areas for improvement
  • Assist end-users through new set-up instructions / proceedures
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