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Scientific Support Jobs (NOW HIRING)

Prudentia Sciences

Scientific Director

Boston, MA · On-site +1

Support development of scientific narratives, case studies, and proof-of-value materials that demonstrate the impact of the platform Provide Scientific Support to Customers * Act as a scientific ...

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How much do scientific support jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for scientific support in the United States is $31.48, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $40.14 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Scientific Support professional, and why are they important?

To thrive as a Scientific Support professional, you need a strong background in scientific principles, analytical skills, and often a degree in a related field such as biology, chemistry, or physics. Familiarity with laboratory equipment, data analysis software, and scientific databases is commonly expected, alongside any relevant certifications. Excellent problem-solving, communication, and teamwork skills help you effectively address inquiries and collaborate with researchers or clients. These skills ensure accurate technical assistance, effective troubleshooting, and reliable support within research or laboratory environments.

How does a Scientific Support professional typically collaborate with researchers and laboratory staff?

Scientific Support professionals play a vital role in ensuring smooth laboratory operations by assisting researchers and lab staff with technical troubleshooting, equipment maintenance, and protocol optimization. They often serve as the first point of contact for resolving scientific or technical issues, and may also help train new team members on equipment use or safety procedures. This collaborative environment fosters strong communication skills and provides opportunities to learn from various scientific disciplines, making it an excellent role for those interested in broadening their expertise while supporting cutting-edge research.

What is scientific support?

Scientific support refers to the assistance provided by professionals who help researchers, scientists, and technical staff with various aspects of scientific work. This can include managing laboratory equipment, preparing samples, maintaining databases, troubleshooting experiments, and ensuring compliance with safety standards. Scientific support staff play a critical role in the smooth operation of research labs and help facilitate the progress of scientific projects.

What job makes $10,000 a month without a degree?

A scientific support role typically requires specialized knowledge and often a degree, but some high-paying technical or consulting positions in related fields may reach $10,000 per month through experience and skills. Freelance consulting, technical sales, or specialized research roles can also achieve this income level without formal degrees if the individual has expertise and a strong professional network.

Why is Gen Z struggling to get jobs?

Scientific Support roles often require relevant education, technical skills, and experience, which can be competitive for Gen Z job seekers. Additionally, factors such as limited work experience, high competition, and evolving industry requirements can make it challenging for younger candidates to secure these positions.

What is the difference between Scientific Support vs Laboratory Technician?

AspectScientific SupportLaboratory Technician
Required CredentialsBachelor's degree in science or related field, certifications varyAssociate's degree or diploma in laboratory technology
Work EnvironmentResearch labs, pharmaceutical companies, biotech firmsClinical, research, or industrial laboratories
Employer & Industry UsageResearch institutions, biotech, pharmaHospitals, research centers, industrial labs
Common Search & ComparisonScientific SupportLaboratory Technician

Scientific Support professionals typically hold a bachelor's degree and work in research-focused environments, providing technical assistance and data analysis. Laboratory Technicians often have an associate degree and perform routine lab tests and sample processing. Both roles are essential in scientific and industrial labs but differ mainly in education level and specific job duties.

More about Scientific Support jobs
What cities are hiring for Scientific Support jobs? Cities with the most Scientific Support job openings:
What states have the most Scientific Support jobs? States with the most job openings for Scientific Support jobs include:
What job categories do people searching Scientific Support jobs look for? The top searched job categories for Scientific Support jobs are:
Scientific Support jobs near you
Infographic showing various Scientific Support job openings in the United States as of May 2026, with employment types broken down into 67% Full Time, 11% Part Time, 11% Temporary, and 11% Nights. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $65,473 per year, or $31.5 per hour.
Scientific Support Specialist

Scientific Support Specialist

JCS Solutions LLC

Bethesda, MD • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

Grow, innovate, and generate progress: Harness your expertise to solve challenges and celebrate success!
Job Summary
JCS Solutions LLC is seeking a mid-level Scientific Support Specialist to join our team supporting the National Institutes of Health (NIH), National Institute of Child Health and Human Development (NICHD). In this role, you will provide high-quality desktop and scientific computing support to research labs, principal investigators, and other scientific personnel. The ideal candidate brings strong expertise in Windows, macOS, and Linux (Ubuntu 24+) environments and is comfortable working in a dynamic research setting with individuals of varying technical backgrounds, including VIP and PI-level staff. This position plays a critical role in ensuring that desktop systems remain secure, reliable, and optimized to support NICHD's scientific mission by collaborating closely with cybersecurity teams and implementing technical controls across diverse computing environments.
What's in it for you:
  • Join a premier technology firm specializing in innovative solutions.
  • Be part of a collaborative, inclusive, and innovative work culture.
  • Enjoy tremendous growth potential in a high-performing team environment.
  • A robust benefits package:

  • Health, dental, and vision insurance
  • Life insurance
  • Short-and-long term disability
  • Paid time off (PTO)
  • 401k retirement plan with employer match
  • Annual Professional Development Reimbursement Program
  • And more!

What you will do:
  • Provide direct desktop support for Windows, macOS, and Linux (Ubuntu 24+) systems used in scientific research labs across NICHD.
  • Serve as a primary technical liaison to principal investigators, VIPs, lab managers, and scientific staff, demonstrating professionalism, strong communication, and customer-focused support.
  • Identify, diagnose, and resolve hardware, software, operating system, and network issues with minimal supervision.
  • Utilize ServiceNow to manage tickets, document troubleshooting steps, and ensure timely resolution of incidents and service requests.
  • Provide remote support using BeyondTrust/Bomgar and other collaboration platforms as needed.
  • Collaborate with the cybersecurity team to address vulnerabilities identified through Tenable scans, coordinating with scientific users to validate patches, schedule remediation, or support the development of POA&Ms or waiver requests.
  • Implement and support endpoint security controls including BitLocker and FileVault.
  • Support the configuration, deployment, and maintenance of desktops, laptops, mobile devices, and peripherals.
  • Assist with updates, patches, and vendor-supported upgrades for systems that interface with scientific instruments (but not the instruments themselves).
  • Maintain documentation including system configurations, procedures, and troubleshooting guides.
  • Track trends and recurring issues within the scientific environment to support proactive improvements, stability, and consistency.
  • Work both independently and collaboratively in a hybrid environment, providing exceptional service to on-site and remote users.

What you will bring:
  • U.S. citizenship required.
  • Ability to obtain and maintain an HHS Public Trust (Tier 2).
  • Bachelor's degree preferred; additional experience may be considered in lieu of a degree.
  • 5-8 years of experience in desktop support in mixed OS environments.
  • Strong proficiency supporting Windows 10/11, macOS (Sequoia-Tahoe), and Linux desktops (Ubuntu 24+).
  • Experience using ServiceNow or similar ticketing systems.
  • Experience with BeyondTrust/Bomgar for remote support.
  • Familiarity with vulnerability remediation workflows and tools such as Tenable.
  • Hands-on experience with some combination of Intune, BigFix, Absolute, Jamf, SCCM, Active Directory, and Azure AD.
  • Experience supporting VIPs or senior scientific personnel, with an understanding of appropriate communication style and urgency.
  • Experience implementing and supporting disk encryption tools (BitLocker, FileVault).
  • Ability to lift up to 30 lbs.
  • Strong written and verbal communication skills.
  • At least one relevant certification required (examples: CompTIA A+, Network+, Security+ CE, Microsoft MD-102/Endpoint Administrator, Apple Device Support or ACSP, Linux+, Jamf 200, or similar).

How you will wow us:
  • Demonstrated ability to engage with scientific and technical users with professionalism, clarity, and empathy.
  • Strong analytical and troubleshooting skills with the ability to identify root causes and develop effective solutions.
  • Experience working in research, healthcare, or federal scientific environments, ideally NIH.
  • Familiarity with data privacy considerations involving PHI/PII and the secure handling of research data.
  • Comfortable balancing independent work with collaborative engagement across IT, cybersecurity, and scientific teams.
  • Detail-oriented, organized, and proactive in managing workload, documentation, and follow-through.
  • Adaptable, customer-focused, and committed to delivering high-quality service in a dynamic research setting.

JCS Solutions (JCS) is a premier technology firm providing innovative solutions and high-quality services in defense, national security, and civilian sectors. JCS offers enterprise-wide solutions including cloud computing, software development, cybersecurity, digital modernization, and management consulting for the federal government. At JCS, we elevate our customers' mission through the application of technology and professional services. Our commitment to investing in our workforce drives innovation and progress for our clients, employees, and communities.
JCS is both a Great Place to Work and a Washington Post's Top Places to Work certified company.
Our employees embody our core values, and we are looking for others who do too!
  • Customer Experience: Strive for excellence and delight our clients
  • Innovation: Embrace creative thinking to enable continual growth and powerful solutions
  • Accountability: Take ownership of and pride in our actions and service delivery
  • Inspire: Be inspired to be your best self and have fun in the process
  • Integrity: Do the right thing, the right way, every time!
  • Stewardship: The careful and responsible management of something entrusted to our care.
At JCS Solutions, compensation is based on a number of factors such as location, qualifications, and applicable contract terms. The general salary range for this position is as follows $76,000-$97,000.
Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to any protected status protected by applicable federal, state, or local laws.

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