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Scientific Support Jobs (NOW HIRING)

Bio-Techne

Scientific Support Associate

Minneapolis, MN · On-site

$40K - $66K/yr

Pay Range: $40,300.00 - $66,250.00 The responsibilities of this position, Scientific Support Associate (SSA), are to respond to incoming technical inquiries from the Bio-Techne commercial team and ...

Bio-Techne

Scientific Support Associate

Minneapolis, MN · Hybrid

$40K - $66K/yr

Pay Range: $40,300.00 - $66,250.00 The responsibilities of this position, Scientific Support Associate (SSA), are to respond to incoming technical inquiries from the Bio-Techne commercial team and ...

Bio-Techne

Scientific Support Admin

Minneapolis, MN · On-site

$20 - $27.50/hr

The Scientific Support Admin also evaluates scientific papers that cite use of products from Bio-Techne and enters relevant citations into the Reference Database. Perform additional related duties as ...

Bio-Techne

Scientific Support Admin

Minneapolis, MN · On-site

$20 - $27.50/hr

The Scientific Support Admin also evaluates scientific papers that cite use of products from Bio-Techne and enters relevant citations into the Reference Database. Perform additional related duties as ...

Bio-Techne

Scientific Support Admin

Minneapolis, MN · On-site

$20 - $27.50/hr

The Scientific Support Admin also evaluates scientific papers that cite use of products from Bio-Techne and enters relevant citations into the Reference Database. Perform additional related duties as ...

NE-NERSC

HPC Scientific Support Engineer

Bodega Bay, CA · On-site

$158K - $267K/yr

Lawrence Berkeley National Laboratory is hiring an HPC Scientific Support Engineer for the NERSC division, the U.S. Department of Energy Office of Science's high-performance computing center serving ...

Leo Pharma

Medical Science Liaison

Chicago, IL · On-site

Provide medical support at advisory boards and document field-generated scientific insights, sharing them with the appropriate internal teams. * Support unsolicited research requests, facilitate ...

Leo Pharma

Medical Science Liaison

Chicago, IL · On-site

Provide medical support at advisory boards and document fieldgenerated scientific insights, sharing them with the appropriate internal teams. * Support unsolicited research requests, facilitate ...

Prudentia Sciences

Scientific Director

Boston, MA · On-site +1

Support development of scientific narratives, case studies, and proof-of-value materials that demonstrate the impact of the platform Provide Scientific Support to Customers * Act as a scientific ...

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How much do scientific support jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for scientific support in the United States is $31.48, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $40.14 per hour, depending on experience, location, and employer.

How does a Scientific Support professional typically collaborate with researchers and laboratory staff?

Scientific Support professionals play a vital role in ensuring smooth laboratory operations by assisting researchers and lab staff with technical troubleshooting, equipment maintenance, and protocol optimization. They often serve as the first point of contact for resolving scientific or technical issues, and may also help train new team members on equipment use or safety procedures. This collaborative environment fosters strong communication skills and provides opportunities to learn from various scientific disciplines, making it an excellent role for those interested in broadening their expertise while supporting cutting-edge research.

What is the difference between Scientific Support vs Laboratory Technician?

AspectScientific SupportLaboratory Technician
Required CredentialsBachelor's degree in science or related field, certifications varyAssociate's degree or diploma in laboratory technology
Work EnvironmentResearch labs, pharmaceutical companies, biotech firmsClinical, research, or industrial laboratories
Employer & Industry UsageResearch institutions, biotech, pharmaHospitals, research centers, industrial labs
Common Search & ComparisonScientific SupportLaboratory Technician

Scientific Support professionals typically hold a bachelor's degree and work in research-focused environments, providing technical assistance and data analysis. Laboratory Technicians often have an associate degree and perform routine lab tests and sample processing. Both roles are essential in scientific and industrial labs but differ mainly in education level and specific job duties.

What are the key skills and qualifications needed to thrive as a Scientific Support professional, and why are they important?

To thrive as a Scientific Support professional, you need a strong background in scientific principles, analytical skills, and often a degree in a related field such as biology, chemistry, or physics. Familiarity with laboratory equipment, data analysis software, and scientific databases is commonly expected, alongside any relevant certifications. Excellent problem-solving, communication, and teamwork skills help you effectively address inquiries and collaborate with researchers or clients. These skills ensure accurate technical assistance, effective troubleshooting, and reliable support within research or laboratory environments.

What is scientific support?

Scientific support refers to the assistance provided by professionals who help researchers, scientists, and technical staff with various aspects of scientific work. This can include managing laboratory equipment, preparing samples, maintaining databases, troubleshooting experiments, and ensuring compliance with safety standards. Scientific support staff play a critical role in the smooth operation of research labs and help facilitate the progress of scientific projects.

What is the highest paid forensic job?

The highest paid forensic jobs are typically senior forensic scientists, forensic laboratory managers, or forensic directors, who often hold advanced degrees and certifications. These roles can earn six-figure salaries, especially in government agencies or private forensic laboratories, due to their expertise and leadership responsibilities.

What are some examples of scientific careers?

Scientific careers include roles such as research scientist, laboratory technician, data analyst, environmental scientist, and biomedical researcher. These positions often require strong analytical skills, knowledge of scientific methods, and proficiency with tools like microscopes, lab equipment, or data analysis software.

What jobs make $500,000 a year?

In the scientific support field, high-paying roles such as senior research directors, chief scientific officers, or specialized consultants can reach or exceed $500,000 annually, especially in industries like pharmaceuticals, biotech, or aerospace. These positions typically require advanced degrees, extensive experience, leadership skills, and often involve managing large teams or projects. Compensation at this level may include base salary, bonuses, and stock options.

What is the role of the scientific support unit?

The scientific support unit provides technical expertise, data analysis, and research assistance to support scientific projects and decision-making. It often involves coordinating with researchers, managing laboratory resources, and ensuring compliance with safety and quality standards.
More about Scientific Support jobs
What cities are hiring for Scientific Support jobs? Cities with the most Scientific Support job openings:
What states have the most Scientific Support jobs? States with the most job openings for Scientific Support jobs include:
What job categories do people searching Scientific Support jobs look for? The top searched job categories for Scientific Support jobs are:
Scientific Support jobs near you
Scientific Support Associate

Scientific Support Associate

Bio-Techne

Minneapolis, MN • On-site

$40K - $66K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Bio-Techne rating

8.4

Company rating: 8.4 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

Job description

By joining Bio-Techne, you'll join a company with a powerful and positive purpose of enabling cutting-edge research in Life Sciences and Clinical Diagnostics. Bio-Techne, and all of its brands, provides tools for researchers to further treat and prevent disease worldwide.
Pay Range:
$40,300.00 - $66,250.00
The responsibilities of this position, Scientific Support Associate (SSA), are to respond to incoming technical inquiries from the Bio-Techne commercial team and Bio-Techne's North American customers, providing first-tier technical and sales assistance for R&D Systems, Tocris, and Novus products. Completes all customer requests including e-mail responses and simple quotes. Maintains technical resources. Backs up Customer Service and Sales departments as necessary. Continues training to stay up to date on technical information for old and new products. Performs additional duties as assigned.
Key Responsibilities:
  • Answers and documents incoming customer inquiries by phone, email, and chat on product techniques, procedures, and performs simple troubleshooting in SalesForce [CRM (Customer Relationship Management) database]. Communicates to obtain all pertinent information relating to inquiry. Provides adequate information to the Scientific Support Associate and Scientific Support Specialist teams to troubleshoot or to assist with resolution of issue.
  • Completes all additional customer requests and tracking of customer communication into Salesforce/CRM database. Communicates with Technical Service, Customer Care, and Sales teams on these customer needs.
  • Manages and supports customer requirements to understand, anticipate, and meet their needs. Supports the Marketing and Sales Departments with Voice of Customer requests, cross-selling, product ordering, technical inquires, and developing retail/consultation sales quotations in cooperation with both North American and International Customer Service teams.
  • Initiates complaints via Salesforce/CRM database. Works with Technical Service, Customer Service, and Sales teams, and others as necessary, to resolve. Processes replacement orders if required by complaint. Keeps track of Field Notifications and required actions per notification.
  • Efficiently profiles new and existing customers based on information collected while resolving the customer inquiry or problem.
  • Assists Technical Service in department functions/projects including maintenance of technical resources including FAQs and product citation reviews. Writes and distributes Discontinuation Notifications.
  • Documents information and recurring technical issues to support product quality programs and product development.
  • Keeps up to date with training and reading Standard Operating Procedures (SOPs).
  • Follows company policies and practices as outlined in Handbook and follows guidelines regarding safety as outlined in the AWAIR, Chemical Hygiene, and Exposure Control manuals in accordance with the job.
  • Performs additional duties as assigned.

Qualifications:
  • This position requires a minimum of a bachelor's degree in Biological Sciences, Biochemistry or equivalent with a minimum of 0-2 years of directly related or laboratory experience.
  • Customer service or sales experience is preferred.
  • A working knowledge of Microsoft Word, Excel, and Outlook are required. Computer entry and efficient typing skills are required.
  • Must be able to type a minimum of 40 words per minute, >60 wpm preferred.
  • Must be able to work in a fast-paced environment, multi-task, and have good communication skills, both verbally and in writing.

Please note: this position is based in Minneapolis, MN, with work performed primarily on-site and a hybrid work-from-home schedule.
Preferred Experience:
  • Knowledge of the systems, processes, products, the applications in which these products may be used and the services of the company.
  • Ability to work with a variety of computer applications and quickly apply these tools to fulfill the duties of the job with respect to communications, documentation, data analysis and customer support.
  • Skills in establishing effective interpersonal relationships such as the ability to solicit key ideas and information.
  • Skills in problem solving and critical thinking, including the ability to identify and appropriately evaluate an alternative course of action.
  • Skills in verbal and written communication including technical writing.
  • Ability to make effective decisions and execute an appropriate course of action considering all relevant variables.
  • Ability to negotiate by collaborating with others to arrive at a conclusion using compromise, persuasion, rationality, and diplomacy.
  • Ability to handle sensitive and proprietary information with discretion and confidentiality.
  • Ability to complete new assignments with a moderate level of written or verbal direction, and to act independently on routine assignments or projects with minimal verbal or written direction.
  • Ability to plan, organize, time manage, and multi-task to complete assignments in an efficient manner.
  • Ability to pay attention to details and perform at a high-level accuracy.
  • Ability to work independently and with a team. Knowledge of safety and company rules and policies.
  • Knowledge of safety and company rules and policies.
  • Ability to adhere to a daily login schedule to ensure sufficient coverage of all channels.
  • Ability to work hours that conform to standard business operations (7:00 A.M. to 6:00 P.M.).

Why Join Bio-Techne:
  • We offer competitive insurance benefits starting on day one: medical, dental, vision, life, short-term disability, long-term disability, pet, and legal and ID shield.
  • We invest in our employees' financial futures through 401k plans, an employee stock purchase plan (ESPP), Health Saving Account (HSA), Flexible Spending Account (FSA), and Dependent Care FSA.
  • We empower our employees develop their careers through mentorship, promotional opportunities, training and development, tuition reimbursement, internship programs, and more.
  • We offer employee resource groups, volunteer paid time off, employee events, and charity drives to build a culture of caring and belonging.
  • We offer an accrued leave policy with paid holidays, paid time off, and paid parental leave.
  • We foster a culture of empowerment and innovation, where employees feel valued and encouraged to bring their new ideas to the table.

Bio-Techne is an E-Verify Employer in the United States.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
To protect the interests of all, Bio-Techne will not accept unsolicited resumes from any source other than a candidate application. Any unsolicited resumes sent to Bio-Techne will be considered Bio-Techne property.
If you require a reasonable accommodation to complete an application, participate in an interview, or take part in any other stage of the recruitment process, please contact hr@bio-techne.com for assistance.

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