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School Success Manager Jobs (NOW HIRING)

Customer Success Manager Scout is the AI-native operating system for schools. Our first product ... Every school has an SIS, but it's one of the lowest NPS products in the history of software. Legacy ...

Customer Success Manager We believe in bold ideas, diverse perspectives, and the drive to transform ... to-school period ends. * Review Vendor reports at specific times during the season for IA ...

Customer Success Manager

Foxboro, MA ยท On-site

$70K - $80K/yr

Customer Success Manager Employment Type: Full-Time Location: 5 days onsite in Foxborough, MA ... Through our train-the-trainer model, we equip organizations--including schools, healthcare ...

The Customer Success Manager is responsible for growing and retaining Rexel's Annual Recurring ... High School or GED - Required * 4 Year / Bachelor's Degree - Preferred * Bachelor's Degree in ...

The Customer Success Manager is responsible for growing and retaining Rexel's Annual Recurring ... High School or GED - Required * 4 Year / Bachelor's Degree - Preferred * Bachelor's Degree in ...

The Customer Success Manager is responsible for growing and retaining Rexel's Annual Recurring ... High School or GED - Required * 4 Year / Bachelor's Degree - Preferred * * Bachelor's Degree in ...

The Customer Success Manager is responsible for growing and retaining Rexel's Annual Recurring ... High School or GED - Required * 4 Year / Bachelor's Degree - Preferred * * Bachelor's Degree in ...

The Customer Success Manager is responsible for growing and retaining Rexel's Annual Recurring ... High School or GED - Required * 4 Year / Bachelor's Degree - Preferred * Bachelor's Degree in ...

The Customer Success Manager is responsible for growing and retaining Rexel's Annual Recurring ... High School or GED - Required * 4 Year / Bachelor's Degree - Preferred * Bachelor's Degree in ...

Customer Success Manager About Kami: Kami is a thriving organisation filled to the brim with ... Happy customers: Helping thousands of schools worldwide through the digital transformation of ...

Represent Frontier Tutoring as a marketing ambassador by meeting with school staff to educate them ... Student Success Managers are the operational engine of Frontier Tutoring. You will clearly observe ...

Represent Frontier Tutoring as a marketing ambassador by meeting with school staff to educate them ... Student Success Managers are the operational engine of Frontier Tutoring. You will clearly observe ...

The Customer Success Manager (CSM) plays a vital role in ensuring that districts and schools achieve meaningful results through their partnership with Just Right Reader. The CSM is responsible for ...

R248550Dealer Success Manager**Dealer Success Manager (DSM)****As a Dealer Success Manager, you ... High School diploma, GED or equivalent certification*** **At least 1 year of experience in Process ...

Customer Success Manager New York, New York, United States EMARKETER is a subsidiary of Axel ... Proven leadership experience through school, athletics, community organizations, internships, or ...

Customer Success Manager LevelBlue reduces risk and builds lasting resilience so organizations can ... A high school diploma or equivalent is required; a college or university degree is a plus. What We ...

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Infographic showing various School Success Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, 2% Contract, and 1% Nights. Highlights an 97% Physical, and 3% Remote job distribution.

Customer Success Manager

Manhattan, NY โ€ข On-site

$140K - $160K/yr

Other

Posted 22 days ago


Job description

Customer Success Manager

Layer Health was founded in 2023 by leading machine learning researchers from MIT and Harvard Medical School. We are building an AI layer that can accurately and scalably synthesize information from medical records, with the mission to reduce friction everywhere in healthcare. Our LLM-powered platform is solving chart review once and for all, across use cases. For health systems, our first product dramatically accelerates clinical registry abstraction in areas ranging from surgery and cardiology, to oncology. Our long term vision is for our AI layer to safely transform patient care and minimize unnecessary heartbreak. Layer Health's diverse founding team brings expertise across machine learning, UI/UX, large language models, and medicine.

Layer Health is adding a Customer Success Manager to our current team of two. Reporting into the Head of Customer Success, you will be pivotal in driving our customer experience and maintaining their long-term partnership with Layer Health, focused on relationship management, and adoption/renewals. You'll own key existing hospital and healthcare customers, working with internal and external teams to relay product feedback, build metrics and report out on success and ultimately inform the framework of our Customer Success strategy. This is a unique opportunity to join an early stage startup that's reached a major growth inflection point.

What you'll do:

  • Own existing customer relationships to create successful partners
  • Serve as the primary point of contact for customer, including questions, issues and escalations
  • Proactively identify opportunities to drive customer satisfaction and retention
  • Manage cross functional efforts in service of customer success, including
  • Establish trust and credibility with healthcare stakeholders, including clinicians, IT teams, and operations leaders
  • Help build internal processes and playbooks as we scale the function

What you'll need:

  • 3-5 years of healthcare-focused experience in Customer Success, Program Management, or a client-facing implementations/support role
  • Excellent communication and relationship-building skills
  • Comfortable working in a fast-paced, evolving startup environment
  • Strong project management instincts; ability to drive despite ambiguity
  • Curious, proactive, and energized by solving complex problems
  • You're looking forward to working with our in-person teams in Boston or New York City (this role is hybrid three days per week in either location).

What we'd love to see:

  • Exposure to clinical or related workflows (RCM, CDI)
  • Familiarity with tools like Smartsheets, Notion, Slack or project management platforms
  • Experience implementing in EMRs

Expected compensation range for this role is $140,000-160,000. Compensation is dependent on experience, overall fit to our role, and candidate location. Expected compensation ranges for this role may change over time. If your compensation requirement is greater than our posted salary ranges, please still consider applying to our role. We will make a determination as to whether an exception can be made.

If you are excited about this role, we encourage you to apply even if you don't feel that you meet every single requirement. We're eager to meet people that believe in our mission and can contribute to our team in a variety of ways. We welcome diverse perspectives, rigorous thinking, and fearlessness in challenging the status quo.

Layer Health is committed to fostering an environment of inclusion that is free from discrimination. We are an Equal Opportunity Employer where employment is decided on the basis of qualifications, merit, and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected Veteran status, or any other characteristic protected by law.

Join us and help us transform healthcare with AI.