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Scholastic Customer Service Remote Jobs in Paramus, NJ

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Customer Service Associate

Manhattan, NY · On-site +1

$16 - $22/hr

As a Customer Service Associate , you will be the first point of contact for our clients, providing ... Information Remote Work: Enjoy the flexibility to work from anywhere with a stable internet ...

Customer Service Associate

New York, NY · On-site +1

$15.75 - $22/hr

As a Customer Service Associate , you will be the first point of contact for our clients, providing ... Information Remote Work: Enjoy the flexibility to work from anywhere with a stable internet ...

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Scholastic Customer Service Remote information

See Paramus, NJ salary details

$9

$19

$27

How much do scholastic customer service remote jobs pay per hour?

As of May 28, 2026, the average hourly pay for scholastic customer service remote in Paramus, NJ is $19.02, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $21.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Scholastic Customer Service Remote representative, and why are they important?

To thrive as a Scholastic Customer Service Remote representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer service software (such as Zendesk or Salesforce), email systems, and ticketing tools is typically required. Patience, empathy, and the ability to work independently make someone stand out in this role. These skills and qualities are important to ensure prompt, accurate assistance to customers and maintain a positive brand reputation while working remotely.

How does the remote Scholastic Customer Service role collaborate with other departments to resolve customer issues?

As a remote Scholastic Customer Service representative, you’ll frequently work with teams across fulfillment, sales, and technical support to address customer inquiries and resolve issues. While most communication happens via email, chat, or internal ticketing systems, you’ll also participate in scheduled virtual meetings to coordinate solutions and share feedback. Building strong relationships with these teams is essential for efficiently resolving escalated cases and ensuring a positive customer experience. Being proactive and clear in your communication will help you navigate the remote work setting and collaborate effectively.

What does a Scholastic Customer Service Remote representative do?

A Scholastic Customer Service Remote representative assists customers with orders, product inquiries, and account issues via phone, email, or chat from a remote location. They help resolve problems, provide information about Scholastic’s books and educational products, and ensure a positive experience for every customer. This role requires strong communication skills, patience, and the ability to navigate company systems to support both parents and educators.

What is the difference between Scholastic Customer Service Remote vs Scholastic Technical Support Remote?

AspectScholastic Customer Service RemoteScholastic Technical Support Remote
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; technical troubleshooting skills
Work EnvironmentRemote, customer-focused interactionsRemote, technical issue resolution
Employer & Industry UsageEducational publishing company, ScholasticEducational publishing company, Scholastic
Common Search & ComparisonCustomer service roles in education publishingTechnical support roles in education publishing

Scholastic Customer Service Remote focuses on assisting customers with inquiries about products and orders, while Scholastic Technical Support Remote handles technical issues related to digital platforms and e-learning tools. Both roles require strong communication skills and are based remotely within the same industry, but they serve different functions within Scholastic's operations.

What are popular job titles related to Scholastic Customer Service Remote jobs in Paramus, NJ? For Scholastic Customer Service Remote jobs in Paramus, NJ, the most frequently searched job titles are:
What cities near Paramus, NJ are hiring for Scholastic Customer Service Remote jobs? Cities near Paramus, NJ with the most Scholastic Customer Service Remote job openings:
Infographic showing various Scholastic Customer Service Remote job openings in Paramus, NJ as of May 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,564 per year, or $19 per hour.

Remote Customer Service and Sales

HMG Careers

Mount Vernon, NY • Remote

$69K/yr

Full-time

Medical, Dental

Posted 21 days ago


Job description

Remote Insurance Representative | Flexible Schedule | Commission-Based

This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families.

What We Offer
  • Remote, work-from-home career
  • Average first-year earnings of $69K through commissions and bonuses
  • Increased earning potential in later years through performance and renewals
  • Residual income opportunities through client renewals
  • Unionized position with stock options
  • Comprehensive benefits package including medical, dental, and prescription coverage
  • Ongoing training and mentorship from experienced managers
  • High-quality leads provided with no cold calling friends or family
  • Flexible scheduling within a career-focused structure
  • Advancement and recognition opportunities with promotion from within
  • Supportive and collaborative virtual team environment
Qualities We Value
  • Willingness to learn and be coached through structured training
  • Friendly, outgoing, and professional communication style
  • Genuine desire to help others by providing guidance and solutions
  • Strong verbal communication and relationship-building skills
  • Sales or customer service experience is helpful but not required
Qualifications
  • Laptop or desktop computer with a working camera
  • Insurance license required or willingness to obtain one
  • Basic computer skills
  • Must reside in North America including the United States or Canada
  • We do not hire candidates residing outside North America
Responsibilities
  • Contact provided leads to schedule virtual meetings with clients
  • Present benefit programs and assist clients with enrollment
  • Build and maintain strong client relationships
  • Work closely with your manager to set goals and achieve them