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Scholastic Customer Service Remote Jobs in Clifton, NJ

ForgeFit

Remote Customer Service Specialist

Jersey City, NJ · On-site +1

$17.75 - $23.50/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Newark, NJ · On-site +1

$17.75 - $23.50/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

New York, NY · On-site +1

$18.50 - $24.50/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Anytime Fitness

Customer Service

Manhattan, NY · Remote

$18 - $19/hr

Position Overview As a Remote Customer Service / Member Support Representative for Anytime Fitness, you will be the first point of contact for members and prospective members calling, emailing or ...

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Scholastic Customer Service Remote information

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$10

$19

$27

How much do scholastic customer service remote jobs pay per hour?

As of May 28, 2026, the average hourly pay for scholastic customer service remote in Clifton, NJ is $19.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $21.54 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Scholastic Customer Service Remote representative, and why are they important?

To thrive as a Scholastic Customer Service Remote representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer service software (such as Zendesk or Salesforce), email systems, and ticketing tools is typically required. Patience, empathy, and the ability to work independently make someone stand out in this role. These skills and qualities are important to ensure prompt, accurate assistance to customers and maintain a positive brand reputation while working remotely.

How does the remote Scholastic Customer Service role collaborate with other departments to resolve customer issues?

As a remote Scholastic Customer Service representative, you’ll frequently work with teams across fulfillment, sales, and technical support to address customer inquiries and resolve issues. While most communication happens via email, chat, or internal ticketing systems, you’ll also participate in scheduled virtual meetings to coordinate solutions and share feedback. Building strong relationships with these teams is essential for efficiently resolving escalated cases and ensuring a positive customer experience. Being proactive and clear in your communication will help you navigate the remote work setting and collaborate effectively.

What does a Scholastic Customer Service Remote representative do?

A Scholastic Customer Service Remote representative assists customers with orders, product inquiries, and account issues via phone, email, or chat from a remote location. They help resolve problems, provide information about Scholastic’s books and educational products, and ensure a positive experience for every customer. This role requires strong communication skills, patience, and the ability to navigate company systems to support both parents and educators.

What is the difference between Scholastic Customer Service Remote vs Scholastic Technical Support Remote?

AspectScholastic Customer Service RemoteScholastic Technical Support Remote
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; technical troubleshooting skills
Work EnvironmentRemote, customer-focused interactionsRemote, technical issue resolution
Employer & Industry UsageEducational publishing company, ScholasticEducational publishing company, Scholastic
Common Search & ComparisonCustomer service roles in education publishingTechnical support roles in education publishing

Scholastic Customer Service Remote focuses on assisting customers with inquiries about products and orders, while Scholastic Technical Support Remote handles technical issues related to digital platforms and e-learning tools. Both roles require strong communication skills and are based remotely within the same industry, but they serve different functions within Scholastic's operations.

What are popular job titles related to Scholastic Customer Service Remote jobs in Clifton, NJ? For Scholastic Customer Service Remote jobs in Clifton, NJ, the most frequently searched job titles are:
What job categories do people searching Scholastic Customer Service Remote jobs in Clifton, NJ look for? The top searched job categories for Scholastic Customer Service Remote jobs in Clifton, NJ are:
What cities near Clifton, NJ are hiring for Scholastic Customer Service Remote jobs? Cities near Clifton, NJ with the most Scholastic Customer Service Remote job openings:
Scholastic Customer Service Remote jobs near you
Account Executive, Education Solutions - Nebraska, Iowa and South Dakota

Account Executive, Education Solutions - Nebraska, Iowa and South Dakota

Scholastic Corporation

New York, NY • On-site, Remote

Full-time

Life, Retirement

Posted 7 days ago

Scholastic rating

7.3

Company rating: 7.3 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

12th of 17 rated publishing

Job description

Job Description:
THIS IS A REMOTE POSITION BASED IN TERRITORY OF NEBRASKA , IOWA and SOUTH DAKOTA . Successful candidates must be based in the territory.
THE OPPORTUNITY
We are seeking to hire an energetic Account Executive with educational publishing experience who can partner with schools and communities to extend literacy. This position offers a base salary in addition to competitive bonus potential.
In the classroom, after school, in the community and at home, Scholastic Education Solutions reinforces learning everywhere a child meets a caring adult. Our mission is to provide young people with access to text that is relevant and engaging, while supporting content area learning and information literacy that insures the highest levels of student achievement. Along with classroom books and instructional materials to meet students' needs, Scholastic Education provides workshops, extensive teaching resources, and works with communities and long-standing literacy partners to ensure that students receive learning support 24/7 and from birth to adulthood.
RESPONSIBILITIES
  • Achieve assigned goal
  • Serves as the Lead for all identified districts
  • Develops intimate relationships with all stakeholders throughout the accounts
  • Meets with customers to discuss areas of concern and gaps
  • Develops district contacts and cultivates relationships at all levels that enhances Scholastic's position which leads to major growth within designated accounts
  • Compiles account information on organizational structure (parent and subsidiaries), buying process, compensation process, existing products/tools to produce a prospective business report identifying potential business activities necessary to close accounts
  • Maintains regular contact with account base, and increases revenue from positioning and demonstrating new and existing products, preparing appropriate RFPs, and closing the sale
  • Generates, develops, manages, and communicates expectations within assigned accounts as well as increases scope of penetration within each account
  • Qualifies new opportunities and prospects, dimensions the size of opportunities and articulates probabilities of closure
  • Maintains complete and accurate documentation in company's CRM module for all activity
  • Maintains broad knowledge of company products and their capabilities versus the strengths/weaknesses of competitive products
  • Travel up to 60%

WHO WE ARE
Scholastic Corporation (NASDAQ: SCHL) is the world's largest publisher and distributor of children's books, a leading provider of core literacy curriculum and professional services, and a producer of educational and entertaining children's media. The Company creates quality books and ebooks, print and technology-based learning programs for pre-K to grade 12, classroom magazines and other products and services that support children's learning both in school and at home. With operations in 14 international offices and exports to 165 countries, Scholastic makes quality, affordable books available to all children around the world through school-based book clubs and book fairs, classroom collections, school and public libraries, retail and online. True to its mission of 100+ years to encourage the personal and intellectual growth of all children beginning with literacy, the Company has earned a reputation as a trusted partner to educators and families. Learn more at www.scholastic.com.
Some benefits that we offer:
• 100% vested of 401(k) Retirement Plan after 5 years employment
• Up to 1M worth of supplemental Life Insurance
• Tuition Reimbursement
• Purchase Scholastic stock at a 15% discount
Thank you for your consideration in choosing Scholastic.
Qualifications
HOW YOU CAN FIT (Qualifications)
  • 10 + educational related experiences
  • 1 + years selling strategically across territory generating and closing large opportunities
  • Achieve sales responsibility and annual goal.
  • Proven track record of selling and developing relationship with high-level customers
  • Demonstrable success in driving highest levels of Customer Experience
  • Preference for candidates with well established relationships
  • Bachelor's Degree or higher level degree preferable
  • Knowledge of Academic Curriculum
  • Proficiency with MS Office software; experience with Sales Automation, Customer Relationship Management or Web-based software programs
  • Strong oral and written communication skills, including oral presentation skills
  • Outstanding interpersonal and relationship-building skills with peers, superiors (across functions and throughout the company), and customer

Time Type:
Full time
Job Type:
Regular
Job Family Group:
Sales
Location Region/State:
New York
Compensation Range:
Annual Salary: 85,000.00 - 110,000.00
EEO Statement:
Scholastic is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination on the basis of race, religion, color, sex, pregnancy, national origin, marital status, sexual orientation, gender identity or expression, age, non-disqualifying physical or mental disability, or status as a disabled veteran or Vietnam veteran. Those factors shall not influence the determination of qualifications for a job or other opportunity within the company. Further, all personnel actions (such as compensation, tuition aid, benefits, transfers, promotions, and dismissals, company-sponsored training, social and recreational programs) shall be administered without discrimination.
EEO is the Law Poster
EEO Scholastic Policy Statement
Pay Transparency Provision

What Scholastic employees say

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About Scholastic

Sourced by ZipRecruiter

Scholastic Corporation is the world's largest publisher and distributor of children's books, a leading provider of core literacy curriculum and professional services, and a producer of educational and entertaining children's media. The Company creates quality books and ebooks, print and technology-based learning programs for pre-K to grade 12, classroom magazines and other products and services that support children's learning both in school and at home. With operations in 14 international offices and exports to 165 countries, Scholastic makes quality, affordable books available to all children around the world through school-based book clubs and book fairs, classroom collections, school and public libraries, retail and online. True to its mission of 100+ years to encourage the personal and intellectual growth of all children beginning with literacy, the Company has earned a reputation as a trusted partner to educators and families.

Industry

Bookstores and newsstands

Company size

5,001 - 10,000 Employees

Headquarters location

New York City, NY, US

Year founded

1920

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