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Scheduling Associate Jobs in North Carolina (NOW HIRING)

NESCO Inc

Scheduling Coordinator

Asheville, NC · On-site

$16.75 - $21.25/hr

Scheduling Coordinator Position Overview The Sleep Scheduling Coordinator serves as the primary ... our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical ...

Capstone Logistics

Warehouse Site Manager

Butner, NC

Flexible 5 day week schedule Salary: $78K plus quarterly bonus Capstone is a North American supply chain solutions partner with over 650 operating locations, 19,000 associates, and 60,000 carriers.

New

Capstone Logistics

Warehouse Site Manager

Butner, NC · On-site

Flexible 5 day week schedule Salary: $78K plus quarterly bonus Capstone is a North American supply chain solutions partner with over 650 operating locations, 19,000 associates, and 60,000 carriers.

Senior Helpers Mooresville

Scheduler

Kernersville, NC · On-site

$16.25 - $20.50/hr

High School Diploma or equivalent (GED) is required, Associate's degree preferred * Previous experience in customer service preferred * Minimum of one year in a staffing/scheduling/logistics position ...

Capstone Logistics

Assistant Site Manager

Raleigh, NC · On-site

$65K/yr

Scheduling associate shifts based on customer requirements. * Interview, hire, and train new associates. * Supervise timely and accurate data entry for all services performed. * Complete daily ...

Capstone Logistics

Supervisor

Salisbury, NC · On-site

Scheduling associate shifts based on customer requirements. * Interview, hire, and train new associates. * Supervise timely and accurate data entry for all services performed. * Complete daily ...

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Showing results 1-20

All JobsScheduling Associate JobsScheduling Associate Jobs in North Carolina

Scheduling Associate information

See North Carolina salary details

$24.5K

$128.3K

$282.2K

How much do scheduling associate jobs pay per year?

As of Aug 29, 2026, the average yearly pay for scheduling associate in North Carolina is $128,331.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,200.00 and $193,100.00 per year, depending on experience, location, and employer.

What is the difference between Scheduling Associate vs Administrative Assistant?

AspectScheduling AssociateAdministrative Assistant
Required CredentialsHigh school diploma; some roles may prefer certifications in office administrationHigh school diploma; often some post-secondary education or certifications in office skills
Work EnvironmentHealthcare, corporate, or service industries; primarily office-basedVarious industries; office settings, sometimes remote or hybrid
Primary ResponsibilitiesManaging appointment schedules, coordinating meetings, maintaining calendarsHandling correspondence, filing, data entry, supporting office operations
Common UsageHealthcare clinics, corporate offices, customer service centersGeneral office support across multiple industries

The main difference between a Scheduling Associate and an Administrative Assistant lies in their focus areas. Scheduling Associates primarily manage appointments and calendars, often within healthcare or corporate settings. Administrative Assistants handle a broader range of office tasks, including correspondence and data management. Both roles require strong organizational skills and office experience, but Scheduling Associates specialize in scheduling functions.

Is scheduling a stressful job?

Scheduling as a job can be stressful due to the need to coordinate multiple tasks, meet deadlines, and handle unexpected changes. It often requires strong organizational skills and attention to detail, but stress levels vary depending on the work environment and workload.

What are the most commonly searched types of Scheduling jobs in North Carolina?

The most popular types of Scheduling jobs in North Carolina are:

What cities in North Carolina are hiring for Scheduling Associate jobs?

Cities in North Carolina with the most Scheduling Associate job openings:

Scheduling Associate jobs near you
Infographic showing various Scheduling Associate job openings in North Carolina as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 71% Physical, 1% Hybrid, and 28% Remote job distribution, with an average salary of $128,331 per year, or $61.7 per hour.

Scheduling Coordinator

Asheville, NC • On-site

NESCO Inc
See more jobs at NESCO Incexternal

$16.75 - $21.25/hr

Other

Medical, Dental, Vision, Retirement

Posted 18 days ago

Job description

Scheduling Coordinator
Position Overview
The Sleep Scheduling Coordinator serves as the primary point of contact for scheduling sleep-related appointments for new and existing patients. This role supports practices, hospital departments, and ancillary services across the health system. The Coordinator relays patient concerns, processes medication refill requests, and communicates with clinical and office staff per protocol through the designated EMR system.
This position requires a strong customer service mindset, attention to detail, and the ability to manage complex scheduling requests while maintaining compliance with HIP nd regulatory standards. Coordinators must remain calm in stressful situations, prioritize patient needs effectively, and ensure accuracy when entering patient information, verifying insurance, and coordinating care.
Clerical medical experience is a plus but not required.
Essential Responsibilities
1. Appointment Scheduling & Coordination
  • Coordinate and schedule appointments for sleep consults, sleep studies, follow-ups, daytime studies, and home sleep testing.
  • Utilize department software systems (Cerner Scheduling, Excel, PowerChart, PowerChart Ambulatory, RevCycle, and other systems as required).
  • Manage cancellations, reschedules, and related communication with patients and providers.
  • Fill open and same-day appointment slots in accordance with department guidelines.
  • Collaborate with clinical team leaders to identify appropriate scheduling options.
  • Ensure compliance with regulatory standards.
  • Use ICD-10 and CPT codes to verify medical necessity.
  • Coordinate with internal teams regarding insurance authorizations.
  • Process medical record requests and maintain accurate documentation.
2. Customer Service & Communication
  • Deliver high-quality customer service to patients, community members, and internal teams.
  • Answer incoming calls and respond to inquiries professionally.
  • Greet patients courteously in person and over the phone.
  • Use appropriate tone and clearly identify oneself during phone communication.
  • De-escalate difficult situations and escalate concerns appropriately.
  • Demonstrate strong active listening and clear verbal/written communication skills.
  • Meet or exceed established service standards and patient satisfaction guidelines.
3. Medical Records Management
  • Process medical record requests and release of information forms.
  • Adhere to regulatory standards regarding medical record releases.
  • Document all communication and actions related to medical record requests.
4. Patient Check-In & Check-Out
  • Ensure all required paperwork is completed and properly documented.
  • Confirm and update patient demographics and insurance information.
  • Register patients and obtain required consents.
  • Ensure patient understanding of rights, responsibilities, and privacy policies.
  • Prepare provider charts with updated documentation and records.
  • Schedule follow-up appointments per provider orders.
5. Insurance Authorization Support
  • Work closely with the authorization team to ensure sleep studies are approved.
  • Provide necessary documentation and information for authorization.
  • Schedule and reschedule appointments according to authorization guidelines.
  • Communicate authorization updates or changes to patients.
  • Verify and update insurance information as needed.
6. Additional Responsibilities
  • Support departmental operations by completing additional duties as assigned.
Workplace & Behavioral Expectations
Workplace Standards
  • Maintain professional appearance and demeanor.
  • Demonstrate safety awareness and adhere to workplace safety guidelines.
  • Uphold corporate compliance and confidentiality standards.
Behavioral Standards
  • Practice professional workplace etiquette.
  • Communicate with clarity, courtesy, and respect.
  • Foster positive customer and coworker relationships.
  • Demonstrate teamwork and a strong sense of ownership.
Qualifications
Required Education
  • High School Diploma or GED
Preferred Education
  • None specified
Required Experience
  • One (1) year of experience in a customer service role or healthcare setting
Preferred Experience
  • Two (2) years of experience in customer service or healthcare
  • Experience working with practice management software, including scheduling and registration systems
Licenses & Certifications
  • None required
Working Conditions
  • Standard office environment
  • OSHA Category: No potential exposure to blood or body fluids

Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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