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Sccm Desktop Engineer Jobs in Utah (NOW HIRING)

Navitas Semiconductor

Image, deploy, configure, and maintain laptops, desktops, mobile devices, and peripherals ... Intune, SCCM, or MDM) * Familiarity with networking fundamentals (TCP/IP, DNS, DHCP, and VPN)

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Sccm Desktop Engineer information

What is an SCCM Desktop Engineer?

SCCM Desktop Engineers are IT professionals who specialize in using Microsoft's System Center Configuration Manager (SCCM) to deploy, manage, and maintain desktop computers within an organization. Their responsibilities typically include installing software, managing updates and patches, troubleshooting desktop issues, and ensuring endpoint security across the network. They play a crucial role in maintaining system stability and compliance, often collaborating with other IT staff to streamline desktop management processes. This position requires strong technical skills, attention to detail, and familiarity with enterprise IT environments.

What are the key skills and qualifications needed to thrive as an SCCM Desktop Engineer?

To thrive as an SCCM Desktop Engineer, you need expertise in Windows operating systems, systems administration, and a solid understanding of Microsoft Endpoint Configuration Manager (formerly SCCM), often supported by relevant certifications such as Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with scripting languages like PowerShell, experience with software deployment tools, and knowledge of Active Directory are typically required. Strong problem-solving abilities, attention to detail, and effective communication skills help manage complex deployments and collaborate with IT teams. These competencies ensure efficient, secure, and reliable desktop management across an organization’s IT infrastructure.

What are some common challenges faced by SCCM Desktop Engineers in managing large-scale deployments?

SCCM Desktop Engineers often encounter challenges such as ensuring consistent deployment across a diverse set of endpoints, troubleshooting client installation issues, and maintaining compliance with security and update policies. Coordinating with other IT teams to schedule deployments with minimal user disruption and managing bandwidth during mass updates are also frequent concerns. Staying up-to-date with the latest SCCM features and best practices helps engineers tackle these challenges efficiently.

What is the difference between Sccm Desktop Engineer vs Sccm Systems Administrator?

AspectSccm Desktop EngineerSccm Systems Administrator
CertificationsMCSE, SCCM certificationsMCSE, SCCM certifications
Work EnvironmentFocus on deploying and managing desktop OS and applicationsManage overall system infrastructure, including servers and networks
Job ResponsibilitiesDeploy, configure, and troubleshoot desktops using SCCMMaintain and support system infrastructure, including SCCM environment

The Sccm Desktop Engineer primarily focuses on deploying and managing desktop operating systems and applications using SCCM, while the Sccm Systems Administrator oversees broader system infrastructure, including servers and network components. Both roles require similar certifications but differ in scope and daily tasks.

Is desktop engineering a good career?

Desktop engineering, such as a role like SCCM Desktop Engineer, is a stable career with demand for skills in system management, automation, and troubleshooting. It often involves working with tools like Microsoft SCCM, Windows OS, and scripting, and can offer opportunities for certification and career growth in IT infrastructure. The field provides a consistent work environment focused on maintaining and deploying desktop systems.

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Sccm Desktop Engineer jobs near you

IT Support Engineer

Navitas Semiconductor

On-site

Full-time

Re-posted 3 days ago

Job description

Job Purpose:

Navitas Semiconductor (Nasdaq: NVTS) is a high-growth, publicly traded technology company seeking an IT Support Engineer to handle the full range of end-user support requests.  The ideal candidate will be self-motivated, energetic, tech-savvy, collaborative, a strong troubleshooter who can both deliver frontline support and resolve complex, escalated issues, and understands the dynamics of a fast-growing company.

Key Responsibilities and Duties:

  • Provide both frontline and escalated technical support, handling the full range of incidents and service requests from initial intake through resolution— primarily for the local region, and for global offices as needed
  • Diagnose and resolve advanced hardware, software, network, and connectivity issues for end users
  • Respond to and manage incidents and service requests through the ticketing system, meeting required SLAs
  • Administer user accounts, security groups, and permissions in Active Directory and Microsoft Entra ID
  • Install, configure, and troubleshoot software applications and endpoint management tools
  • Follow workflow in accordance with quality standards
  • Image, deploy, configure, and maintain laptops, desktops, mobile devices, and peripherals
  • Document solutions, create knowledge base articles, and maintain standard operating procedures
  • Share knowledge across the IT team and help end users build self-service skills to reduce repeat issues
  • Identify recurring issues and recommend process or system improvements
  • Own IT asset management across the equipment lifecycle, including tracking, assignment, inventory accuracy, and retirement of hardware and software
  • Maintain employee IT profiles and ensure each user’s computer remains compliant with company IT and security policies
  • Any and all other duties, as assigned

Knowledge, Skills, Abilities:

  • Advanced troubleshooting skills across Windows, Linux and macOS, Microsoft 365 / MS Office, and common business applications
  • Strong proficiency with computers and all MS Office / Microsoft 365 products
  • Working knowledge of Active Directory, Microsoft Entra ID (Azure AD), and endpoint management tools (Intune, SCCM, or MDM)
  • Familiarity with networking fundamentals (TCP/IP, DNS, DHCP, and VPN)
  • Experience using AI-powered tools (e.g., Microsoft Copilot, Claude, AI assistants) to troubleshoot, draft documentation, and improve support efficiency
  • Demonstrated ability to manage a myriad of demands and prioritize effectively
  • Strong analytical and problem-solving skills
  • Maintains accountability for actions (ownership of work)
  • Extremely reliable with the ability to champion tasks
  • Excellent written and verbal communication skills

Requirements:

Basic

  • 3+ years of experience in an IT Help Desk, desktop support, or technical support position
  • Demonstrated experience resolving escalated incidents and supporting Windows, Microsoft 365, and Active Directory environments

Preferred

  • BS in computer science, computer engineering, or a similar discipline
  • 5+ years of experience in an IT Help Desk position
  • Experience with NinjaOne, Freshservice, Fortinet products, or cybersecurity is a plus
  • Scripting experience with PowerShell, VBScript, or JavaScript is a plus

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