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Scan Com Jobs in Indiana (NOW HIRING)

... open MRI scanners in the city. What we offer: * Shift differential for evening shift ... Apply directly or email Sydney.rowland@rayusradiology.com for more information. This is a full-time ...

... open MRI scanners in the city. What we offer: * Shift differential for evening shift ... Apply directly or email Sydney.rowland@rayusradiology.com for more information. This is a full-time ...

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Scan Com information

What is the difference between Scan Com vs Scan Technician?

AspectScan ComScan Technician
CertificationsTypically requires industry-specific certifications or training in scanning technologyOften requires similar certifications, such as imaging or scanning device operation
Work EnvironmentWorks in offices, data centers, or client sites managing scanning systemsOperates scanning equipment in various settings, including hospitals, labs, or manufacturing
Job ResponsibilitiesOversees scanning processes, manages data flow, and ensures system functionalityPerforms scanning tasks, maintains equipment, and troubleshooting hardware/software issues

While both roles involve scanning technology, Scan Com typically focuses on system management and oversight, whereas Scan Technicians are more hands-on with equipment operation and maintenance. The roles often overlap in certifications and work environments, but their primary responsibilities differ based on system management versus technical operation.

What job categories do people searching Scan Com jobs in Indiana look for? The top searched job categories for Scan Com jobs in Indiana are:
Infographic showing various Scan Com job openings in Indiana as of June 2026, with employment types broken down into 4% Locum Tenens, 4% As Needed, 69% Full Time, 15% Part Time, and 8% Contract. Highlights an 97% Physical, 2% Hybrid, and 1% Remote job distribution.

Desktop Engineer &ndash

Sidram Technologies

Ashley, IN • On-site

Contractor

Posted yesterday


Job description

Hi ,

This is Rachael from SidRam Tech, We have an urgent position Desktop Engineer – Store Support @ Ashley, IN - Onsite

Job Title: Desktop Engineer – Store Support

Location: Ashley, IN – Onsite

Only w2

 

Job Description:

The Desktop Engineer – Store Support is responsible for providing end to end technical assistance to retail store locations, ensuring seamless operation of desktops, POS systems, printers, network devices, and store specific applications. This role involves remote troubleshooting, onsite support coordination, incident management, and proactive maintenance to reduce store downtime and enhance end user experience.

Key Responsibilities

1. End User Support

  • Provide L1/L2 support to store employees for desktops, laptops, POS terminals, tablets, printers, scanners, and handheld devices.
  • Troubleshoot hardware/software issues via remote tools or phone support.
  • Assist with OS login, domain issues, password resets, and application errors.

2. Store IT Operations

  • Ensure all store systems (POS, billing systems, kiosks, RFID scanners, CCTV monitoring, etc.) function smoothly.
  • Monitor store IT health dashboards and act on alerts.
  • Perform system patching, updates, and routine maintenance.

3. Incident & Service Management

  • Log, track, and resolve tickets using ITSM tools (ServiceNow, Remedy, Jira, etc.).
  • Meet defined SLAs for incident resolution and service requests.
  • Escalate high-severity issues to L3 or vendor teams when needed.

 

4. Hardware & Software Management

  • Install, configure, and troubleshoot Windows/Mac systems and store applications.
  • Replace faulty peripherals (keyboards, mice, barcode scanners, receipt printers, etc.).
  • Support software deployment, antivirus updates, imaging, and device provisioning.

5. Network & Connectivity Support

  • Troubleshoot LAN/Wi-Fi issues at store locations.
  • Support basic network device checks (routers, switches, access points).
  • Coordinate with the network team/vendor for outages or equipment failures.

6. Vendor & Onsite Coordination

  • Work with field technicians and OEM partners for hardware repair and replacement.
  • Verify onsite fix quality and ensure systems are fully functional before closure.

7. Documentation

  • Maintain technical documentation, knowledgebase articles, and SOPs.
  • Update inventory of store IT assets (desktops, scanners, printers, etc.).

Required Skills & Qualifications

Technical Skills

  • Strong knowledge of Windows OS, Active Directory, Office 365, and remote support tools (TeamViewer, SCCM, Intune, Bomgar).
  • Hands on experience with POS systems, store hardware, and peripherals.
  • Understanding of TCP/IP, DHCP, DNS, Wi-Fi troubleshooting.
  • Basic knowledge of imaging tools (SCCM, MDT, Intune Autopilot).

Soft Skills

  • Excellent communication and customer service.
  • Ability to work under pressure during store peak hours.
  • Strong problem solving and multitasking ability

Rachael

IT Services | Development | Staffing

URL: http:/www.sidramtech.com |

Email: rachael@sidramtech.com

Direct: 4705239688

Led by 25+ Years of Industry Experience

 

 

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