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Sbc Jobs in Raleigh, NC (NOW HIRING)

Procom Services

Sr Voice Engineer

Durham, NC · On-site

Avaya AES servers Avaya SES server Avaya System and Session Manager Avaya SIPERA SBC or other SBC's Avaya G860/ Audio Codes. Avaya AES servers. Nectar, or other VoIP monitoring tools Infortel, or ...

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Sbc information

See Raleigh, NC salary details

$39.1K

$101.6K

$198.6K

How much do sbc jobs pay per year?

As of Jun 20, 2026, the average yearly pay for sbc in Raleigh, NC is $101,630.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,994.00 and $137,737.00 per year, depending on experience, location, and employer.

What are some typical challenges faced by SBC (Single Board Computer) engineers when integrating hardware and software components?

SBC engineers often encounter challenges such as ensuring compatibility between diverse hardware peripherals and the operating system, managing limited system resources, and optimizing performance for specific applications. Debugging issues that arise from hardware-software integration, such as driver problems or unexpected hardware behavior, is common. Successful SBC engineers collaborate closely with cross-functional teams, including firmware developers and hardware designers, to troubleshoot and implement effective solutions. Staying updated with the latest development tools and industry standards is also essential to address these challenges efficiently.

What is the difference between Sbc vs Cable Installer?

AspectSbcCable Installer
Required CertificationsBasic technical certifications, such as CompTIA A+ or similarOften requires specific manufacturer certifications or training
Work EnvironmentIndoor and outdoor, working with telecom equipment and infrastructurePrimarily outdoor, installing and repairing cable lines
Industry UsageTelecommunications, broadband servicesCable TV, internet service providers
Common Search IntentComparing roles in telecom infrastructureInstalling and maintaining cable systems

Both Sbc and Cable Installer roles involve working with telecommunications infrastructure, but Sbc typically refers to a broader technical or support role, while Cable Installer focuses specifically on installing cable lines. Understanding these differences helps job seekers find the right position in the telecom and cable industries.

What are the key skills and qualifications needed to thrive as an SBC (Single Board Computer) Engineer, and why are they important?

To thrive as an SBC Engineer, you need a solid background in computer engineering, embedded systems, and programming languages such as C/C++ or Python, typically supported by a relevant degree. Familiarity with hardware platforms like Raspberry Pi or BeagleBone, experience with Linux OS, and knowledge of PCB design tools and debugging equipment are crucial. Strong problem-solving abilities, attention to detail, and effective communication help in collaborating with teams and troubleshooting complex issues. These skills ensure reliable development, integration, and maintenance of SBC-based solutions for various applications.

What are SBCs (Session Border Controllers)?

Session Border Controllers (SBCs) are network devices or software applications used in Voice over IP (VoIP) networks to manage and secure the signaling and media streams involved in setting up, conducting, and tearing down calls. SBCs protect communications by preventing unauthorized access, providing firewall functionality, enabling interoperability between different network protocols, and managing call quality. They are commonly used by service providers and enterprises to ensure secure, reliable, and high-quality voice and video communications across IP networks.
What are popular job titles related to Sbc jobs in Raleigh, NC? For Sbc jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Sbc jobs in Raleigh, NC look for? The top searched job categories for Sbc jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Sbc jobs? Cities near Raleigh, NC with the most Sbc job openings:
Sbc jobs near you
Sr Voice Engineer

Sr Voice Engineer

Procom Consultants Group

Durham, NC

Contractor

Posted 20 days ago

Job description

Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:
Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)

Job Description

Sr Voice Engineer


On behalf of our client, Procom Services is searching for a Voice Engineer for a contract opportunity in Durham, NC.


Sr Voice Engineer Job Details


  • Demonstrated skills on Avaya systems, which includes.
  • Avaya Communications Manager 5.2.1, or higher.
  • Avaya Modular Messaging voice mail system.
  • Avaya AES servers
  • Avaya SES server
  • Avaya System and Session Manager
  • Avaya SIPERA SBC or other SBC's
  • Avaya G860/ Audio Codes.
  • Avaya AES servers.
  • Nectar, or other VoIP monitoring tools
  • Infortel, or other CDR
  • Polycom, Lync, or other audio conferencing systems.


Sr Voice Engineer Mandatory Skills


  • Develops and maintains appropriate vendor and internal/external customer relationships
  • Provide 1st, and 2nd level technical support for integrated voice systems and networks.
  • Maintains high level of expertise in current and emerging technologies
  • Create telecom documentation, defining equipment and circuit inventory.
  • Participates in ensuring that customer requests via the ticketing system are managed to closure.
  • Complies with all standard internal controls and processes.
  • Delivers results in support of achieving the organization's Service Level Agreements.
  • 5+ year's professional level experience maintaining and troubleshooting Avaya CM and other related Avaya systems.
  • Performs programming, for ARS, AAR, Route patterns.
  • Adding Avaya 9650 hardphones, and One-x Commuicator Softphones.
  • Adding voice mail boxes in Avaya Modular Messaging system.
  • Know how to program and install DS1, Medpro, CLAN, and VAL circuit packs.
  • Be able to perform firmware upgrades to circuit packs.
  • Must know about TDM, Pri, and SIP Trunking.
  • Must know how to build Trunk Groups, Signal Groups, and DS1 programming.
  • Should know how to troubleshoot analog, modem, and fax lines.
  • Hands on knowledge with patch panels, cross connects, and punch down blocks.
  • Circuit packs, and G650 power supply replacement.
  • Know how to program phones features such as call forward, EC500, abrv-dial, hunt groups, cov-paths, VDN, and Vectors.
  • Updates standard documentation templates.
  • Must be able to meet with all levels within ITS and LOB to present options and provide technical direction within established standards.
  • Vendor Management.
  • Experience managing dial numbering plans.
  • Extensive experience with Avaya ACD/PBX/VoIP. DS-0, DS-1, and DS-3 circuits, , CSUs, Modems, inband signaling, ISDN PRI, digital and analog trunking, and voice channel characteristics. Avaya CM Call-Center Administration. Avaya Border Controllers/Session manager.
  • Experience with VoIP systems.
  • Experience with PC based tools and products, MS Office products suite preferred.
  • Interpersonal, organizational, customer service, communications verbal skills.
  • Plus to have, but not required. Certifications on Avaya, ACIS, and ACSS.


Sr Voice Engineer Start Date


ASAP


Sr Voice Engineer Assignment Length


6+ months

Additional Information

All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only. 

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