Summary
This position is located in the Office of Disaster Recovery and Resilience (ODR&R) and reports to the Deputy Associate Administrator. The Director provides executive leadership for disaster programs, connecting survivors with loan and assistance resources to support recovery and preparedness. Responsibilities include oversight of loan intake, review, and disbursement. To learn more about the program office, please visit: ODR&R.
Recruitment or relocation incentives may be authorized.
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Duties
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- Serves as Director within ODR&R with responsibility for the integrity, implementation, and continuous improvement of loan processing systems and controls to ensure compliance with quality standards, prudent lending practices, and stewardship of public funds, including corrective actions in response to audits.
- Leads the development and implementation of policies, criteria, guidelines, and standard operating procedures for SBA disaster loan programs and the Shuttered Venue Operators Grant (SVOG).
- Monitors nationwide disaster activity, analyzes impact and recovery needs, and coordinates with the Chief Financial Officer (CFO) and partners to produce accurate data analytics, forecasts, and reports to support operational planning.
- Provides strategic direction on operational and staffing requirements, including scalable and surge operations, to ensure efficient field deployment.
- Directs coordination across SBA offices to align operations, strategic planning, and performance with Administrator priorities; establishes goals and assigns work to subordinate offices, ensuring accountability for results.
- Reviews and analyzes proposed legislation affecting disaster lending and SVOG; supports implementation of new statutory requirements in coordination with ODR&R leadership, CFO, Office of General Counsel, and other stakeholders.
- Oversees compliance with risk management practices, loan fund activity, recovery and recoupment efforts, and supports budget planning, supplemental funding requests, and personnel requirements.
- Exercises delegated loan-making authority within established limits and ensures consistent application of lending policies balancing customer service, quality control, and fiscal responsibility.
- Builds and maintains partnerships with SBA regional and district leadership and external stakeholders (federal, state, local, tribal, and private sector) to support disaster preparedness and program delivery.
- Oversees management of the Processing Disbursement Center (PDC) facility in Fort Worth, TX, including space, procurement, budget, and administrative operations, ensuring compliance with federal and SBA requirements and cost efficiency.
- Plans and implements disaster program closeout activities, including timelines and resource coordination.
Requirements
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Conditions of employment
Conditions of Employment
- Must be a U.S. Citizen or National.
- Subject to a 1-year supervisory probationary period (unless already completed).
- Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency
- If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
- May be subject to pre-employment and random drug tests
- File a Confidential Financial Disclosure Report OGE-278e within 30 days of appointment and annually from then on.
- You may be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
There are three key documents that contain important information about your rights and obligations. Please read and retain these documents:
- Noncriminal Justice Applicant's Privacy Rights, for those who undergo an FBI fingerprint-based criminal history record check for personnel vetting, which includes Rap Back,
- FD-258 Privacy Act Statement - FBI (this is the same statement used when your fingerprints are submitted as part of your background investigation), and
- SEAD-3-Reporting-U.pdf (dni.gov), (applicable to those who hold a sensitive position or have eligibility for access to classified information)"
Qualifications
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Candidates will not be hired based on their race, sex, color, religion, or national origin.
To meet the minimum qualification requirements for this position, you must show that you possess the Executive Core Qualifications (ECQ) and Technical Qualifications (TQ) related to this position within your resume -
NOT TO EXCEED 2 PAGES. Resumes over the 2-page limit, will not be reviewed beyond page 2 or may be disqualified. Your resume should include examples of experience, education, and accomplishments applicable to the qualification(s). If your resume does not reflect demonstrated evidence of these qualifications, you may not receive consideration for the position.
There is NO requirement to prepare a narrative statement specifically addressing the Executive Core Qualifications (ECQs) or the Technical Qualifications (TQs).
TECHNICAL QUALIFICATIONS (TQs): Your resume should demonstrate accomplishments that would satisfy the technical qualifications.
TQ 1: Demonstrated executive-level experience leading large-scale loan or banking operations, including loan origination, servicing, disbursement and records management, with clear accountability for financial stewardship and surge-capable operations supported by modern lending platforms.
TQ 2: Demonstrated executive-level experience overseeing enterprise risk management for complex lending portfolios, including credit, fraud and operational risk, with strong data and records governance and strategic use of banking or lending technologies to ensure compliant and resilient, customer-focused delivery of loan programs.
EXECUTIVE CORE QUALIFICATIONS (ECQs): In addition to the Technical Qualification Requirements listed above, all new entrants into the Senior Executive Service (SES) under a career appointment will be assessed for executive competency against the following five mandatory ECQs. If your 2-page resume does not reflect demonstrated evidence of the ECQs and TQs, you may not receive further consideration for the position.
There are five ECQs:
- ECQ 1: Commitment to the Rule of Law and the Principles of the American Founding - This core qualification requires a demonstrated knowledge of the American system of government, commitment to uphold the Constitution and the rule of law, and commitment to serve the American people.
- ECQ 2: Driving Efficiency - This core qualification involves the demonstrated ability to strategically and efficiently manage resources, budget effectively, cut wasteful spending, and pursue efficiency through process and technological upgrades.
- ECQ 3: Merit and Competence - This core qualification involves the demonstrated knowledge, ability and technical competence to effectively and reliably produce work that is of exceptional quality.
- ECQ 4: Leading People - This core qualification involves the demonstrated ability to lead and inspire a group toward meeting the organization's vision, mission, and goals, and to drive a high-performance, high-accountability culture. This includes, when necessary, the ability to lead people through change and to hold individuals accountable.
- ECQ 5: Achieving Results - This core qualification involves the demonstrated ability to achieve both individual and organizational results, and to align results to stated goals from superiors.
Note: If you are a member of the SES or have been certified through successful participation in an OPM approved SES Candidate Development Program (SESCDP), or have SES reinstatement eligibility, you do not need to respond to the ECQs. Instead, you should attach proof (e.g., SF-50, Certification by OPM's SES Qualifications Review Board (QRB)) of your eligibility for noncompetitive appointment to the SES.
Education
Education may not be substituted for specialized experience.
Additional information
Veterans Preference: Veterans' preference is not applicable to the SES.
Mobility: Organizational and geographical mobility is essential in developing and managing SES leaders. Individuals selected for SES positions members may be subject to reassignment across geographical, organizational, and functional lines, and may be required to sign a Reassignment Rights and Obligation Agreement.
Equal Employment Opportunity (EEO) Policy Statement: http://www.eeoc.gov/federal/index.cfm
Employment Information Resources - Resource Center: https://help.usajobs.gov/how-to
Males born after 12-31-1959 must be registered or exempt from Selective Service (see https://www.sss.gov/RegVer/wfRegistration.aspx)
If you are unable to apply online or need to fax a document you do not have in electronic form, please contact Executive.Resources@sba.gov.
OPM must authorize any employment offers made to current or former (within the last 5 years) political Schedule A, Schedule C, or Non-career SES employees in the executive branch. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, or Noncareer SES employee in the executive branch, you must disclose that to the Human Resources Office.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
