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Sap Support Analyst Level 1 Jobs (NOW HIRING)

Lancesoft

Cost Analyst - Level 1

Berlin, CT · On-site

$25 - $30/hr

Cost Analyst - Level 1 Pay Range: USD $25.00-30.00/hr. Temp to direct (520-hour conversion) Work ... The Cost Analyst supports the development of transmission capital projects by providing accurate ...

Wawa

SAP Support Engineer

Wawa, PA · On-site

The SAP Support Engineer provides enterprise-level production support for SAP applications in a 24 ... Act as an escalation point for Tier 1 support teams and coordinate with senior SAP analysts ...

Cintas

SAP Analyst - Level 3 - EDI

Mason, OH · On-site

Support major and minor releases, including deployment and post-release validation; Troubleshoot ... We offer flexibility with four different medical plan options; one plan is offered at zero cost.

Cognizant

Deskside Support Analyst (Level 2)

Stamford, CT · On-site

$24.75 - $33.25/hr

Cognizant is seeking a skilled Deskside Support Analyst (Level 2) to provide onsite technical ... 1) user support with high responsiveness and professionalism • Utilize remote support tools for ...

4pconsultinginc

Help Desk Analyst Level 1

Conyers, GA · On-site

$18 - $24.50/hr

Help Desk Analyst Level 1 Location: 2206 East View Parkway, Conyers, GA 30013 Duration: 12 Months ... Internal customer support involves troubleshooting hardware, software, and connectivity issues. The ...

nLeague Services

Help Desk Analyst Level 1

Conyers, GA

$18 - $24.50/hr

Job ID: (803954) Help Desk Analyst Level 1 Location: Conyers, GA Duration: 12+ Months Client: GA ... Internal customer support involves troubleshooting hardware, software, and connectivity issues. The ...

AditiStaffing

SAP Analyst II

Bellevue, WA

Recently recognized as one of the fastest growing staffing firms and top diversity firm by the ... Reviews and documents problems with external SAP support personnel. Communicates with SAP ...

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Sap Support Analyst Level 1 information

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How much do sap support analyst level 1 jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for sap support analyst level 1 in the United States is $31.38, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $37.74 per hour, depending on experience, location, and employer.

What is the difference between Sap Support Analyst Level 1 vs Sap Support Analyst Level 2?

AspectSap Support Analyst Level 1Sap Support Analyst Level 2
CertificationsBasic SAP certifications, relevant support trainingAdvanced SAP certifications, specialized modules
ExperienceEntry-level, 0-2 yearsMid-level, 2-5 years
ResponsibilitiesHandling basic support tickets, troubleshootingResolving complex issues, mentoring Level 1
Work EnvironmentSupport desk, client sitesSupport desk, project teams

In summary, Sap Support Analyst Level 1 focuses on basic support tasks and troubleshooting, while Sap Support Analyst Level 2 handles more complex issues and provides guidance to Level 1 analysts. Both roles require SAP knowledge, but Level 2 demands more experience and advanced certifications.

What are the most common challenges faced by a SAP Support Analyst Level 1, and how are they addressed on the job?

SAP Support Analyst Level 1 professionals often encounter challenges such as troubleshooting user-reported issues with limited access rights, balancing multiple support tickets simultaneously, and quickly learning the intricacies of various SAP modules. These challenges are typically addressed through structured training, close collaboration with senior analysts and developers, and using detailed documentation and knowledge bases. The role often involves direct communication with end users to clarify issues, escalating complex problems when necessary, and developing problem-solving skills through hands-on experience.

What does a SAP Support Analyst Level 1 do?

A SAP Support Analyst Level 1 is responsible for providing first-line technical support and troubleshooting for users of SAP software within an organization. They handle basic issues such as password resets, user access problems, and simple configuration errors. Their role typically includes logging and tracking support tickets, escalating complex issues to higher-level analysts, and assisting with routine system maintenance. Good communication and problem-solving skills are essential for this entry-level position.

What are the key skills and qualifications needed to thrive as an SAP Support Analyst Level 1, and why are they important?

To thrive as an SAP Support Analyst Level 1, you need a basic understanding of SAP modules, troubleshooting skills, and often a degree in information technology or a related field. Familiarity with SAP GUI, ticketing systems like ServiceNow, and ITIL Foundation certification are commonly required. Strong problem-solving abilities, attention to detail, and effective communication skills help analysts address user concerns efficiently. These competencies ensure timely resolution of technical issues and smooth operation of SAP systems, supporting business continuity.
SAP Support Analyst I

SAP Support Analyst I

Rush Enterprises

New Braunfels, TX

$54K - $58K/yr

Full-time

Posted 9 days ago

Rush Enterprises rating

7.5

Company rating: 7.5 out of 10

Based on 77 frontline employees who took The Breakroom Quiz

37th of 142 rated car dealerships

Job description

Responsibilities

Rush Enterprises is looking to hire an SAP Support Analyst to work closely with the Lead SAP Support Analyst for guidance and mentoring. Role serves as single point-of-contact for end-users after Power Users have assisted end users. Performs problem identification and on-the-spot training to prevent problem reoccurrence and knowledge transfer. Performs basic fixes and root cause recommendations. Partner with on-line help and update systems support help scripts. This position is very similar in responsibilities and tasks to a help desk position, but the impact to the organization due to errors is more significant. This position requires more advanced training than a similar help desk position.

Rush Enterprises, Inc. opens the door to the world of opportunity. We are a part of the largest network of commercial vehicle dealerships in North America representing truck and trailer manufacturers. Our franchises include Peterbilt, International, Hino, Isuzu, Ford, IC Bus and Blue Bird. We offer a rewarding career as a leader in the transportation industry. Grow with us as we continue to expand our network of locations and services.

Responsibilities:

  • Responsible for managing incoming calls and provide technical support.
  • Work closely with the SAP Business Analyst to analyze all calls and/or emails relating to SAP transactions that include (but not limited to) Accounting, Parts, Service & Warranty, Vehicle Inventory and Vehicle Sales.
  • Maintain documented events for volume reporting, identify and address re-occurring problems and assist in the development and execution of ERP and business process best practices across the organization.
  • Support and maintain day to day transactional functions of branch and corporate SAP users.
  • Work with SAP Business Analyst team to assist in functional testing of changes to made to the SAP production client.
  • Partner with Accounting Support, Operations Support and Service Support teams

Total Rewards & Compensation:

  • We offer an exceptional Total Rewards package with outstanding healthcare benefits, a robust 401(k) plan with company matching, and an employee stock purchase program to help you build long-term financial security. Additionally, we provide performance-based incentives and opportunities for professional growth through ongoing training and development. All of this is within a culture that values and rewards excellence, a positive attitude, and integrity, ensuring you thrive personally and professionally.

Basic Qualifications:

  • Bachelor’s degree or equivalent experience; 1-3 years related experience and/or training; or equivalent combination of education and experience.
  • Effective analytical, troubleshooting, and problem solving skills with keen attention to detail.
  • Must have effective communication skills that achieve positive interaction with business personnel, technical team members, and managers and that lead to successful completion of tasks.
  • Must have writing skills that thoroughly and properly document analysis such as each phase of a project lifecycle, business reporting needs and current state data diagrams.
  • Must have an awareness of project management principles.
  • This position requires SAP knowledge and advanced problem solving abilities.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

This job posting does not state or imply that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by their leader.

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About Rush Enterprises

Sourced by ZipRecruiter

Rush Enterprises "keeps the country running". A Fortune 500 company, we are the largest commercial vehicle dealer group in North America and are 8000+ employees strong and growing. Therefore, our impact (and soon-to-be your impact) is far-reaching.

Industry

Trucking

Company size

5,001 - 10,000 Employees

Headquarters location

New Braunfels, TX, US

Year founded

1965

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