Sap Citizen Developer Jobs (NOW HIRING)

COMPANY DESCRIPTION   

SAP is the global market leader for business software and related services, and SAP National Security Services Inc.® (SAP NS2®) is an independent U.S. subsidiary, offering SAP solutions with specialized levels of security and support to meet the requirements of U.S. national security and critical infrastructure customers.  

Must be a US Citizen; this position requires access to customer data.  

All internals must have Manager’s approval to transfer. 

Our SaaS Platform Engineering team plays a pivotal role in designing and deploying robust infrastructure solutions to support SAP products and services. We are an automation-first organization, prioritizing the deployment of all our cloud resources via automation to enhance efficiency and consistency. Our engineers collaborate closely with internal product teams to deliver adaptable and scalable code that meets the requirements of our diverse clientele. We are looking for a highly detail-oriented senior engineer who can bridge technical execution and project management; someone with deep Terraform and infrastructure as code expertise who can scope, plan, and drive large-scale infrastructure initiatives to completion. 

RESPONSIBILITIES 

• Design, build, release and maintain large-scale infrastructure-as-code automation primarily using Ansible and SDLC. Environment involves working with AWS, Azure and/or GCP and Linux environments. 

• Translate complex infrastructure and software requirements into well-scoped technical plans, actionable work items, and clear documentation. 

• Use GitLab with multiple repositories to maintain customer infrastructure and create merge requests for changes to customer infrastructure. 

• Leverage generative AI tools to increase engineering efficiency, improve accuracy, enhance security posture, and optimize resource management. 

• Deploy Instructure using technologies using terraform, docker and/or Kubernetes. 

• Collaborate closely with internal product teams to define infrastructure requirements and deliver scalable, repeatable IaC solutions. 

• Produce and maintain technical documentation on automation released to operations teams and customers. 

• Develop standard operating procedures, knowledge base articles, technical bulletins, and other documents in support of the infrastructure. 

• Operate in a security-first mindset, performing all other responsibilities with security in mind. 

• Implement monitoring, config management, and logging capabilities to manage a multiple tenant cloud infrastructure across multiple cloud service providers. 

 KNOWLEDGE AND SKILLS 

• Deep and hands on expertise in developing automation software using Ansible Roles and Ansible Galaxy. 

• Strong in programming languages like python and shell scripting. 

• Strong in Linux OS deployment, configuration and troubleshooting. 

• Good understanding of Software development Life Cycle (SDLC). 

• Good knowledge of AWS foundational technologies (EC2, S3, IAM, Route53, VPC) 

• Good knowledge of Azure foundational technologies (Virtual Networks, Application Gateway, Storage Account, Virtual Machines, Load Balancer, Resource Groups) 

• Good knowledge of GCP foundational technologies (Projects, Compute Engine, GKE, Cloud Storage, VPC) 

• Good knowledge in using Terraform to build modules for deploying applications in AWS, Azure, and/or GCP 

• Good knowledge in a CI/CD technology. 

• Experience with RBAC design and provisioning for users. 

• Investigation skills to review detailed Infrastructure and configurations. 

• Experience with logging and log processing in a cloud environment. 

• Familiarity with HashiCorp Vault or similar secrets management solutions. 

• Working knowledge of networking: ip routing, subnetting, network troubleshooting. 

• Knowledge of ITIL-compliant ticket management (ServiceNow) including incident resolution and sprint planning. 

Minimum qualifications 

• Bachelor's degree in Computer Science or equivalent practical experience. 

• 5+ years of hands-on Ansible automation experience using ansible roles and galaxy. 

• 5+ years of experience in cloud infrastructure, automation, or DevOps roles. 

• 5+ years of hands-on Terraform experience, including building and maintaining production-grade infrastructure at scale. 

• Demonstrated experience managing or contributing to large-scale, complex technical projects. 

• Proficiency in programming language Python and scripting in Bash). 

• Experience with CI/CD tooling and configuration management (Ansible or equivalent). 

• Basic understanding of core networking: TCP/IP, DNS, routing, and cloud connectivity. 

 Preferred qualifications 

• Hands-on experience with AI/ML tooling or leveraging generative AI to improve engineering workflows. 

• Expertise designing and troubleshooting large-scale distributed systems. 

• Strong written and verbal communication skills with a track record of producing clear technical documentation. 

• Systematic problem-solving approach with a sense of ownership and accountability. 

• Experience working in government or regulated environments. 

• HashiCorp Terraform certifications or equivalent cloud provider certifications (AWS, Azure, GCP)