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Sandia Federal Credit Union Jobs in Rio Rancho, NM

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Sandia Federal Credit Union information

See Rio Rancho, NM salary details

$29.6K

$62.3K

$107.2K

How much do sandia federal credit union jobs pay per year?

As of Aug 19, 2026, the average yearly pay for sandia federal credit union in Rio Rancho, NM is $62,335.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,300.00 and $71,000.00 per year, depending on experience, location, and employer.

What is Sandia Federal Credit Union?

Sandia Federal Credit Union is a member-owned financial cooperative that provides a range of banking services, including savings accounts, checking accounts, loans, mortgages, and credit cards. Founded in 1956, it primarily serves individuals in New Mexico, with a focus on Sandia National Laboratories employees and their families, but membership is open to other qualifying individuals and organizations. As a credit union, it operates on a not-for-profit basis, returning profits to members through better rates and lower fees compared to traditional banks. Sandia Federal Credit Union is committed to helping members achieve financial well-being and security.

What are some common challenges faced by employees working at Sandia Federal Credit Union, and how can they be addressed?

Employees at credit unions such as Sandia Federal Credit Union often face challenges related to balancing personalized member service with regulatory compliance and evolving financial technologies. Adapting to frequent changes in financial regulations and learning new digital banking tools can require ongoing training. Additionally, staff may need to handle a variety of roles, especially in smaller teams, which fosters skill development but can be demanding. Open communication with managers, ongoing education, and teamwork are key strategies for addressing these challenges and maintaining high service standards.

What are the key skills and qualifications needed to thrive as a credit union employee at Sandia Federal Credit Union, and why are they important?

To thrive as a Credit Union Employee at Sandia Federal Credit Union, you need strong customer service abilities, attention to detail, and knowledge of financial products, typically supported by a background in finance or related fields. Familiarity with banking software, cash handling systems, and compliance regulations is essential. Excellent interpersonal communication, problem-solving skills, and integrity help employees build trust and effectively assist members. These skills and qualities are crucial for delivering exceptional service, maintaining financial accuracy, and ensuring regulatory compliance in a member-focused environment.

What is the difference between Sandia Federal Credit Union vs Loan Officer?

AspectSandia Federal Credit UnionLoan Officer
CredentialsCredit union membership, financial certifications (e.g., Series 65/66), or banking experienceFinancial certifications, sales experience, and knowledge of loan products
Work EnvironmentCredit union branches, customer service, financial advisingBank branches, client meetings, sales and underwriting
Employer & IndustryCredit unions, financial servicesBanks, lending institutions, financial services

Sandia Federal Credit Union and Loan Officers both operate within the financial services industry. While Sandia FCU focuses on member banking and credit union services, Loan Officers primarily handle loan applications and sales. Both roles require financial knowledge and customer service skills, but their specific duties and work environments differ.

What are popular job titles related to Sandia Federal Credit Union jobs in Rio Rancho, NM?

For Sandia Federal Credit Union jobs in Rio Rancho, NM, the most frequently searched job titles are:

What job categories do people searching Sandia Federal Credit Union jobs in Rio Rancho, NM look for?

The top searched job categories for Sandia Federal Credit Union jobs in Rio Rancho, NM are:

Sandia Federal Credit Union jobs near you
Infographic showing various Sandia Federal Credit Union job openings in Rio Rancho, NM as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution, with an average salary of $62,335 per year, or $30 per hour.

Lending Product Manager

Sandia Laboratory Federal Credit Union

Albuquerque, NM • On-site

$110K - $138K/yr

Full-time

Posted 18 days ago

Job description

Job Type
Full-time
Description
Summary
Manages departmental operations for the lending product management and lending data analytics functions, providing leadership and direction to the Lending Product Owner and the Lending Data Analyst. Ensures the lending product catalog, product roadmap, analytics deliverables, policies, projects, and operational priorities are executed accurately and efficiently while meeting federal and state requirements and credit union policies. Aligns team performance with lending and credit union goals by managing resources, monitoring team performance, coaching staff, improving processes, and directing resolution of operational, compliance, and member service issues. Oversees workflow, resource allocation, internal controls, and service delivery, proactively identifying root causes and process improvements to maintain productivity, compliance, and superior member experiences.
Engages with team members to foster accountability, professional development, trust, and a culture of integrity, while collaborating with peer managers, senior leaders, and external partners to support departmental objectives and organizational priorities.
Essential Functions
  • Lead, develop, and manage the Lending Product Owner and the Lending Data Analyst, setting clear performance expectations, coaching staff, supporting performance management, and fostering a high performing, fast paced, engaged, and accountable team culture.
  • Manager departmental workflow to ensure efficient, accurate, and timely delivery of lending product and analytics deliverables while maintaining compliance with all federal and state regulations, internal controls, and Credit Union policies. Promptly address operational issues.
  • Ensure the effective implementation of policies, procedures, and internal control standards; monitor adherence, identify risks in processes, and escalate complex or systemic issues to senior leadership as needed.
  • Develop, implement, and maintain lending product training programs, knowledge resources, and employee development initiatives to build organizational expertise, enhance performance, and support succession readiness.
  • Monitor key product metrics, portfolio performance, operational KPIs, and team capacity; analyze trends to inform staffing, resource allocation, process improvements and departmental decision-making.
  • Collaborate with peers, senior management, and external partners to coordinate cross-functional initiatives, achieve lending goals, share best practices, and enhance the member experience.
  • Recommend and implement operational and procedural improvements, including process standardization, technology enhancements, and efficiency initiatives that support departmental goals.
  • Serve as primary point of escalation for operational, compliance, and member service issues, providing guidance, resolution, and escalating systemic concerns to leadership.
  • Foster a collaborative, team-oriented work environment aligned with Credit Union values, promoting professional growth, accountability, trust, and employee engagement.
  • Support departmental goal achievement through coaching, performance management, recognition of team contributions, and consistent communication of priorities and expectations.
  • Oversee the development and execution of the lending product roadmap and product catalog, ensuring product rates, fees, and competitive positioning align with Sunward's vision, strategy, compliance expectations, and member needs.
  • Provide direction and prioritization for lending product research, competitive analysis, and data analytics deliverables produced by the team, translating insights into practical recommendations and process improvements.

Requirements
Experience
  • Minimum six years of relevant experience, including lending, product management, analytics, operations, or related financial services experience.
  • Minimum three years of supervisory experience managing workflow, performance, product deliverables, projects, and people.
  • Proven experience as a product leader, driving growth, process improvement, compliance, and innovation in lending portfolios within the financial services industry.

Education
  • Bachelor's degree or certification in business administration preferred or six additional years of equivalent relevant experience.

Leadership Competencies
Outcome & Results
Own your deliverables and KPIs-meet or exceed them by giving outcomes and overcoming obstacles.
Commitments
Treat W3s as promises - execute early, follow through consistently and renegotiate transparently when priorities shift. Reliability builds trust.
Business Maturity
Know your business - manage financials, operations and experiences with discipline and in full alignment with Sunward's key results.
Growth Mindset
Be a learner not a knower - stay curious, ask questions, adapt quickly and embrace daily learning.
Preparation and Presence
Respect others by being early, prepared, and fully tuned in - never distracted or multitasking.
Feedback
Fuel growth by inviting, giving and acting on feedback - always candid, respectful and forward-focused.
Talent & Culture
Build culture through people - hire top talent, coach relentlessly, celebrate wins and manage performance though our Culture of Accountability. Model the culture and values of Sunward.
Experience and Craftsmanship
Set the bar at "the best" - deliver experiences that stand apart and never compromise on quality.
Knowledge
  • Operational knowledge of lending systems, internal controls, performance measurement, compliance, resource optimization, and staff development to meet service, productivity, and quality targets.
  • Knowledge of coaching practices, training principles, and performance management concepts to support employee development and team effectiveness.
  • Knowledge of organizational policies, procedures, regulatory guidelines, and best practices, with the ability to interpret, implement, and reinforce standards at the team and departmental level.
  • Deep understanding and ability to connect Sunward's lending products and services to our Vision and Strategy, member expectations, operational metrics, and process improvement opportunities.

Skills/Abilities
  • Ability to supervise, organize, prioritize, and schedule team workloads to meet deadlines, performance targets, and departmental objectives.
  • Excellent interpersonal, relationship management, and conflict resolution skills; able to handle difficult situations professionally while maintaining the "close and caring touch" with members.
  • Excellent leadership and collaboration abilities, with the capacity to gain team buy-in, coordinate with peer managers, and influence and align cross-functional teams toward shared lending product goals.
  • Demonstrated strategic, analytical, and problem-solving skills, with the ability to synthesize complex data, identify root causes and emerging trends, and translate insights into actionable business strategies, operational improvements, and measurable results.
  • Ability to manage departmental plans and initiatives with moderate autonomy, making routine decisions independently and escalating complex or high-impact issues to senior leaders.
  • Strong written and verbal communication skills to clearly and effectively articulate product priorities and strategies, performance expectations, compliance needs, and recommendations to team members, stakeholders, and leadership.

Physical Requirements/Work Environment
  • Primarily office based, requiring extended periods of sitting and computer use.
  • Frequent use of hands and fingers for typing, data entry, and document handling.
  • Ability to communicate clearly in person, by phone, and virtually.
  • Occasional lifting or carrying of office materials or files, up to 20 lbs.
  • Visual acuity for reviewing documents, spreadsheets, and digital systems.
  • Work involves use of standard office equipment (computer, phone, printer, copier).
  • Some exposure to moderate noise typical of a shared office or call center environment.
  • May require occasional after-hours work during peak periods or deadlines.
  • Adheres to confidentiality and security standards when handling sensitive member information.

Salary Description
$110,889 to $138,612

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