Billing SpecialistLocation
Shelton, Connecticut (On-site)
Job Type
Full-Time
Compensation
$21.00 – $23.00 per hour
About Caregiver’s Home Solutions (CHS)
At CHS, we live by one mission: Be Safe. Be Well. Be Home.
Since 2007, our family-owned homecare agency has proudly supported Connecticut’s seniors and families with compassion, dedication, and exceptional service.
Join us in our modern Shelton office featuring:
Free membership to an in-building 24/7 gym
Discounted childcare services on-site
In-building breakfast/lunch café
Plenty of free parking
Convenient access to Route 8
Position Overview
Caregiver’s Home Solutions (CHS) is seeking a detail-oriented and dependable Billing Specialist to support billing operations in our Shelton, CT office. The ideal candidate will have experience with healthcare billing, Medicaid Waiver billing, and claims processing in a fast-paced office environment. Sandata experience is strongly preferred.
This position will serve as the primary biller for Medicaid Waiver clients utilizing the following systems:
This role will also serve as a backup biller for non-Medicaid Waiver clients across various payer sources, including:
Private-pay clients, including Long-Term Care Insurance reimbursement claims submission support
DSS clients through Social Work Services / Protective Services for the Elderly (PSE) programs
Respite Grant clients through Agencies on Aging and various organizations (e.g., the Alzheimer’s Association)
Veterans through the VA Community Care Network
Respite clients through Medicare’s GUIDE Model partnerships (e.g., Connecticut Hospice/Stand By Me and PocketRN)
This is a fully on-site position reporting to the Managing Director.
Key Responsibilities
Create, review, and export invoices in AxisCare system for processing finalized claims with Sandata
Confirm shifts worked to ensure accurate and timely billing
Research and resolve billing inconsistencies, denied claims, and payment discrepancies
Maintain client billing records and all supporting documentation
Secure and verify prior authorizations, eligibility, and required billing documentation
Provide daily billing updates and reports for management review
Provide daily billing issues status report for management review
Collaborate with internal departments, as well as external payors as needed, to resolve billing concerns and improve workflow efficiency
Collect and maintain compliance-related documentation as needed
Communicate professionally, clearly, and thoroughly with clients, payers, and internal staff regarding billing matters
Always maintain confidentiality and HIPAA compliance
Perform additional billing and administrative projects as assigned
Qualifications
Bilingual Spanish preferred
Minimum of 2–3 years of billing, bookkeeping, healthcare billing, or related experience preferred
Experience with Medicaid Waiver billing strongly preferred
Experience with Sandata and DSSMaps systems is strongly preferred
Experience in home care, healthcare, or service industry billing preferred
Familiarity with AxisCare software is a plus
Strong computer skills including Microsoft Excel, Word, Outlook, and QuickBooks
Excellent attention to detail and organizational skills
Ability to multitask and work efficiently in a fast-paced environment
Strong written and verbal communication skills
Professional, dependable, and team-oriented attitude
Ability to maintain confidentiality in all aspects of the role
Work Environment & Schedule
Full-time, Monday through Friday
8:30 AM – 5:00 PM
Fully on-site in Shelton, CT
Primarily sedentary work involving extended periods at a computer
Why Join CHS?
At CHS, we believe our employees are the foundation of our success. We foster a supportive, team-oriented culture where hard work, professionalism, and dedication are recognized and rewarded. If you are looking for an opportunity to grow your billing career while making a meaningful impact, we encourage you to apply.