They are responsible for directing all associate functions of the hotel in accordance with the policies and practices of Sand Hospitality LLC., while achieving guest satisfaction, employee ...
Quick apply
They are responsible for directing all associate functions of the hotel in accordance with the policies and practices of Sand Hospitality LLC., while achieving guest satisfaction, employee ...
Quick apply
They are responsible for directing all associate functions of the hotel in accordance with the policies and practices of Sand Hospitality LLC., while achieving guest satisfaction, employee ...
Springfield, IL · On-site
$15/hr
Country Inn & Suites of Springfield is seeking an experienced Housekeeper to join their team! The Housekeeping associate's primary responsibility is to provide clean and comfortable guest rooms in ...
Springfield, IL · On-site
$15/hr
Country Inn & Suites of Springfield is seeking an experienced Housekeeper to join their team! The Housekeeping associate's primary responsibility is to provide clean and comfortable guest rooms in ...
Springfield, IL · On-site
$18/hr
The Country Inn & Suites of Springfield is seeking an experienced Sales & Events Coordinator to join their crew. The Sales & Events Coordinator is primarily responsible for achieving hotel revenue ...
Springfield, IL · On-site
$18/hr
The Country Inn & Suites of Springfield is seeking an experienced Sales & Events Coordinator to join their crew. The Sales & Events Coordinator is primarily responsible for achieving hotel revenue ...
Springfield, IL · On-site
$15/hr
Front Desk Associate - Country Inn & Suites (Springfield) Love meeting new people and being the first friendly face guests see? Join our team at Country Inn & Suites in Springfield and help create a ...
Springfield, IL · On-site
$15/hr
Front Desk Associate - Country Inn & Suites (Springfield) Love meeting new people and being the first friendly face guests see? Join our team at Country Inn & Suites in Springfield and help create a ...
Springfield, IL · On-site
$16/hr
The Country Inn & Suites in Springfield, IL is currently seeking friendly individuals who enjoy providing excellent guest service. The Night Auditor's primary responsibility is to audit all house and ...
Springfield, IL · On-site
$16/hr
The Country Inn & Suites in Springfield, IL is currently seeking friendly individuals who enjoy providing excellent guest service. The Night Auditor's primary responsibility is to audit all house and ...
$12.39 - $13.45
1% of jobs
$13.45 - $14.51
1% of jobs
$14.51 - $15.57
7% of jobs
$15.57 - $16.63
13% of jobs
$16.79 is the 25th percentile. Wages below this are outliers.
$16.63 - $17.70
21% of jobs
The median wage is $18.27 / hr.
$17.70 - $18.76
14% of jobs
$18.76 - $19.82
17% of jobs
$20.01 is the 75th percentile. Wages above this are outliers.
$19.82 - $20.88
11% of jobs
$20.88 - $21.94
7% of jobs
$21.94 - $23
4% of jobs
$23 - $24.06
4% of jobs
$12
$18
$24
| Aspect | Sand Hospitality | Front Desk Agent |
|---|---|---|
| Required Credentials | Hospitality management experience, customer service skills | High school diploma, customer service experience |
| Work Environment | Hotels, resorts, hospitality venues | Hotel front desks, reception areas |
| Employer & Industry Usage | Hospitality companies, hotel chains | Hotels, motels, resorts |
Sand Hospitality is a broader organization involved in managing and operating hospitality venues, often requiring management experience. A Front Desk Agent typically handles guest check-ins, reservations, and customer service at the hotel front desk. While both roles work within the hospitality industry, Sand Hospitality may oversee multiple properties or management functions, whereas a Front Desk Agent focuses on guest interactions at a specific location.
The Task Force General Manager provides daily leadership and support to properties during transition or whenever a property has a need. They are responsible for directing all associate functions of the hotel in accordance with the policies and practices of Sand Hospitality LLC., while achieving guest satisfaction, employee satisfaction, owner satisfaction, and revenue and profitability goals. Assignment length will vary based on the need of the property. This position works in conjunction with Hotel Leadership Team to accomplish the mission. Responsibilities include hiring, training, budgeting, sales and timely reporting. The position requires flexibility in scheduling and the ability to travel to any location to fulfill an assignment. Frequent travel is a requirement of this position.
This is a full-time exempt position. We offer a competitive total compensation package of $75-$80K including annual performance based increases and the following benefits:
ESSENTIAL FUNCTIONS:
1. Coordinate, direct and manage day-to-day hotel operations. Analyze reports and tools to monitor success and identify areas of further opportunity.
2. Ensure implementation of brand and Sand Hospitality LLC., service strategy and initiatives with the objective of exceeding guest expectations and increasing profit and market share.
3. Responsible for recruiting, interviewing, hiring, training and coaching assigned property management and staff.
4. Identify and act upon opportunities to achieve maximum RevPar through yield management strategies and maintain communication with Revenue Manager.
5. Hold property leadership team accountable for strategy execution. Making sure expenses are maintained in accordance within the budget outline.
6. Provide expertise in utilizing Brand loyalty and sales programs targeting corporate and third party booking segments.
7. Responds appropriately to guest complaints, solicits feedback and builds relationships as a means to continuously improve guest satisfaction. Investigates guest complaints and promptly resolves all problems, both short-term and long-term.
8. Provides ongoing communication and updates with VP and Hotel Leadership Team. Demonstrate positive teamwork in order to accomplish all goals.
9. Ensures proper cash controls and other internal controls are in order to protect company assets by making sure all associates are properly trained on procedures.
10. Works directly with the property accountant to ensure all revenues and expenses are reviewed and recorded accurately and submitted in a timely manner. This includes but is not limited to daily reports, invoices, month-end information, and any special requests. Also ensures that all accounts receivable or other payments due are promptly followed up on and collected.
11. Conducts routine inspections to ensure the cleanliness and maintenance of the hotel.
12. Understands, promotes and applies all hotel safety and security procedures as required to maintain a safe and secure environment for employees and guests.
13. Work with Human Resources, DHO and Department Managers to provide leadership as needed, regularly assessing performance, onsite training and provide positive recognition and coaching/mentoring and counseling as necessary.
14. Being active in the local community to build strong relationships with local officials, businesses and customers.
15. All other duties as assigned.
REQUIREMENTS:
TOTAL REWARDS:
Discover a full-time, fully benefited, exempt role with an estimated compensation range of $80,000. This opportunity includes a comprehensive benefit plan that offers medical, dental, vision, life insurance, short-term and long-term disability, voluntary life, AD&D, FSA, HSA, generous PTO, and a competitive 401(k) plan. Expect to work 40+ hours per week, including nights and weekends as needed. Join us and be part of a dynamic team dedicated to your growth and well-being!
Candidates offered employment must submit to a background check and drug test.
We are an E-Verify participating employer.
EEO/M/F/Vet/Disabled