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Samsung Service Jobs (NOW HIRING)

2020 Companies

Samsung Experience Consultant

Durham, NC · On-site

$18/hr

If you are passionate about cutting-edge technology and strive to provide first-rate customer service join our team of experienced salespeople to drive consumer sales of Samsung Electronic devices ...

2020 Companies

Samsung Market Sales Manager

Orange, NJ · On-site

$26/hr

Gather feedback from customers during interactions, identifying areas where Samsung can improve its products, services, and overall customer experience * Submit insightful competitive insights to ...

2020 Companies

Samsung Market Sales Manager

Gilbert, SC · On-site

$26/hr

Gather feedback from customers during interactions, identifying areas where Samsung can improve its products, services, and overall customer experience * Submit insightful competitive insights to ...

2020 Companies

Samsung Market Sales Manager

Waukesha, WI · On-site

$26/hr

Gather feedback from customers during interactions, identifying areas where Samsung can improve its products, services, and overall customer experience * Submit insightful competitive insights to ...

2020 Companies

Samsung Experience Consultant

Boston, MA · On-site

$20/hr

If you are passionate about cutting-edge technology and strive to provide first-rate customer service join our team of experienced salespeople to drive consumer sales of Samsung Electronic devices ...

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Samsung Service information

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$9

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$35

How much do samsung service jobs pay per hour?

As of May 31, 2026, the average hourly pay for samsung service in the United States is $20.11, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $21.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Samsung Service Technician, and why are they important?

To thrive as a Samsung Service Technician, you need strong technical knowledge in electronics repair, troubleshooting skills, and relevant certifications such as CompTIA A+ or manufacturer-specific training. Familiarity with diagnostic tools, service management software, and Samsung’s proprietary systems is typically required. Excellent customer service, problem-solving abilities, and clear communication are vital soft skills for building trust and efficiently addressing client concerns. These competencies ensure timely, accurate repairs and high customer satisfaction, which are critical for maintaining Samsung's reputation and customer loyalty.

How does a Samsung Service technician typically collaborate with other team members to resolve complex customer issues?

As a Samsung Service technician, you’ll often work closely with colleagues such as customer support representatives, field engineers, and technical specialists. When faced with complex product issues, collaboration is key—technicians may consult with senior team members or escalate cases to specialized support for advanced troubleshooting. Regular team meetings and knowledge-sharing sessions help ensure that everyone stays updated on new products and service protocols. This collaborative environment not only aids in resolving customer concerns efficiently but also provides opportunities for continuous learning and professional development.

What are Samsung Service jobs?

Samsung Service jobs refer to roles that involve providing support, maintenance, and repair services for Samsung products, such as smartphones, TVs, home appliances, and other electronics. Employees in these positions may work in customer service, technical support, or as service technicians, helping customers with troubleshooting, installations, and warranty-related issues. These jobs require strong customer service skills and technical knowledge of Samsung's products. Training is often provided by Samsung to ensure staff can effectively assist and resolve customer concerns.

What is the difference between Samsung Service vs Samsung Repair Technician?

AspectSamsung ServiceSamsung Repair Technician
CertificationsSamsung Certified Service TechnicianSamsung Certified Repair Technician
Work EnvironmentAuthorized service centers, on-site visitsRepair shops, on-site, or customer homes
Employer & Industry UsageSamsung authorized service providersIndependent or authorized repair companies
Common Search/ComparisonYesYes

Samsung Service generally refers to authorized service centers providing comprehensive support for Samsung products, including diagnostics and repairs. Samsung Repair Technicians are trained professionals who perform repairs, often within these centers or independently. While both roles require similar certifications and work in related environments, Samsung Service may encompass broader customer service responsibilities, whereas Samsung Repair Technicians focus specifically on technical repairs.

What cities are hiring for Samsung Service jobs? Cities with the most Samsung Service job openings:
What states have the most Samsung Service jobs? States with the most job openings for Samsung Service jobs include:
Samsung Service jobs near you
Infographic showing various Samsung Service job openings in the United States as of May 2026, with employment types broken down into 79% Full Time, and 21% Part Time. Highlights an 8% Physical, and 92% Hybrid job distribution, with an average salary of $41,838 per year, or $20.1 per hour.
Samsung Experience Consultant

Samsung Experience Consultant

2020 Companies

Durham, NC • On-site

$18/hr

Part-time

Posted 19 days ago

2020 Companies rating

7.3

Company rating: 7.3 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

20th of 40 rated marketing agency

Job description

Job Type:
Regular
Work Location:
Best Buy 1051 - Durham, NC 27713
Overview:
Become a Part-Time Retail Sales Associate* for Samsung Electronics America (SEA)!
We are 2020 Companies, an outsourced sales and marketing company. Our clients are some of the most well-known brands in Consumer Electronics, Telecom, and Energy. They hire us to employ, train, and deploy people like you to represent their brand.
If you are passionate about cutting-edge technology and strive to provide first-rate customer service join our team of experienced salespeople to drive consumer sales of Samsung Electronic devices, including phones, tablets, wearables and more! Be a part of something bigger!
We are looking for a motivated Samsung Experience Consultant (SEC) to drive sales within a Best Buy retail store. The ideal candidate will excel in sales and consumer electronics, is well organized and a self-starter, and has both a passion for customer service and a knack for building relationships.
Day-in-the-Life as a Retail Sales Associate:
  • Demonstrate, sell and promote Samsung products to customers in Best Buy
  • Ensure that consumers have the latest and most relevant product information available when making a purchase decision
  • Excel at building relationships with Best Buy associates and leadership within the retail store through daily trainings, collaboration and goal sharing

What's in it for you?
  • Competitive, weekly pay
  • Hourly pay $18.00 per hour based on location and candidate experience
  • Next day pay on-demand with DailyPay
  • Paid training completed online, at home via computer or mobile device
  • Apparel provided
  • Company provided tablet or phone
  • Exciting work environment to showcase your customer service skills
  • Share and learn with ongoing training and development
  • Scheduled to work during high traffic times including weekends (required), weekdays and some holiday's

Job Description:
Core Competencies: Skills utilized as an SEC that are identified as drivers of success: Plan and Align, Drive Results, Customer Focus, Collaborates, and Tech Savvy.
Key Responsibilities:
  • Drive sellout of Samsung mobile products and services within a Best Buy retail store utilizing conversational consulting sales techniques
  • Uncover and understand the needs of the customer and recommend a Samsung product to fit and fill those needs
  • Build confidence in Samsung products and services for both Best Buy employees, new and repeat customers as a brand evangelist
  • Build strong partnerships with Best Buy staff with the purpose of driving the key initiatives and goals of all teams
  • Meet or exceed personal and store sales goals on a monthly basis
  • Provide excellent customer and client service through interaction with both customers and Best Buy employees
  • Ensure retail brand standards are met through merchandising, security, installation, and cleanliness
  • Complete display resets upon request and during new product launches
  • Complete daily reporting on sales performance and retail insights

Performance Measurements:
  • Regular and prompt attendance
  • Daily accurate reporting
  • Meet or exceed established monthly/weekly sales quota/goals
  • Customer/client satisfaction

Qualifications:
  • High school diploma or equivalent required
  • Six (6) months prior sales, retail, telecom or marketing experience preferred
  • Demonstrated knowledge of products and services
  • Excellent communications, presentation, interpersonal and problem-solving skills
  • Impeccable integrity and commitment to customer satisfaction
  • Ability to work independently and manage multiple priorities in a fast-paced environment
  • Availability to work evenings, weekends and high demand retail holidays
  • Ability to maintain customer confidentiality

What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that's paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.
2020's Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.

What 2020 Companies employees say

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About 2020

Sourced by ZipRecruiter

2020 Companies is an outsourced Sales & Marketing company representing Reliant. We hire Sales Representatives and other types of brand advocates to fortune 200 companies. Let us help you find a fun job in retail sales or events! 2020 Companies recruits, hires, trains, and cultivates Sales Representatives, Brand Ambassadors, Merchandisers, and casted-talent, to tailor a full-package solution to clients wanting to grow their market share, build brand awareness, expand distribution channels, and connect people with consumers.

Industry

Marketing

Company size

5,001 - 10,000 Employees

Headquarters location

Southlake, TX, US

Year founded

1991

Social media

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