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Sam Gov Jobs in Chicago, IL (NOW HIRING)

Customer Service Representative II

Chicago, IL · On-site

$16.50 - $22.50/hr

Experience with federal vendor verification systems (e.g., SAM.gov, FPDS.gov) preferred * Strong analytical and problem-solving skills * Demonstrated ability to manage multiple tasks in a dynamic ...

Customer Service Representative II

Chicago, IL · On-site

$16.50 - $22.50/hr

Experience with federal vendor verification systems (e.g., SAM.gov, FPDS.gov) preferred * Strong analytical and problem-solving skills * Demonstrated ability to manage multiple tasks in a dynamic ...

Customer Service Representative II

Chicago, IL · On-site

$16.50 - $22.50/hr

Experience with federal vendor verification systems (e.g., SAM.gov, FPDS.gov) preferred * Strong analytical and problem-solving skills * Demonstrated ability to manage multiple tasks in a dynamic ...

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Sam Gov information

What is SAM.gov?

SAM.gov, which stands for the System for Award Management, is the official website of the U.S. government used for federal procurement and contracting. It centralizes the registration of businesses and organizations that want to do business with the federal government. On SAM.gov, entities can register to be eligible for federal contracts, grants, or assistance awards, and government agencies use it to search for potential vendors. The platform also provides information about contract opportunities, wage determinations, and other federal procurement data.

What is a sam gov job?

A SAM.gov job typically refers to employment related to the System for Award Management (SAM), a U.S. government website used for federal contracting and grant opportunities. Jobs in this area may involve contract management, compliance, procurement, or working with businesses to obtain federal contracts. Employers seeking government contracts must register on SAM.gov, and professionals in this field often assist with registration, bidding, or maintaining compliance with federal regulations.

What are the key skills and qualifications needed to thrive as a SAM (Sales Account Manager), and why are they important?

To excel as a Sales Account Manager, you need strong sales acumen, relationship-building abilities, and a background in business or a related field, often supported by a bachelor's degree. Familiarity with CRM software such as Salesforce, as well as proficiency in data analysis and reporting tools, is typically required. Exceptional communication, negotiation, and problem-solving skills help you stand out in managing client accounts and closing deals. These skills are crucial for driving revenue growth, retaining clients, and achieving sales targets in a competitive market.

What are some common challenges faced when working in a SAM.gov compliance or contracting role?

Professionals working with SAM.gov often encounter challenges such as staying current with frequently changing federal regulations, ensuring accurate and timely data entry, and maintaining compliance with complex registration requirements. Additionally, coordinating with multiple stakeholders—such as vendors, legal teams, and government agencies—can require strong organizational and communication skills. Navigating the SAM.gov platform itself and troubleshooting registration issues are also common aspects of the day-to-day responsibilities.

What is the difference between Sam Gov vs Civil Service Clerk?

AspectSam GovCivil Service Clerk
Required CredentialsHigh school diploma or equivalent; some roles may require additional certificationsHigh school diploma; basic administrative certifications
Work EnvironmentGovernment offices, public service settingsGovernment agencies, administrative offices
Employer & Industry UsagePrimarily government agencies at various levelsLocal, state, or federal government departments
Common Search & ComparisonSam Gov vs Civil Service Clerk

Sam Gov and Civil Service Clerk roles both serve in government settings, often requiring similar educational backgrounds and working within administrative environments. While Sam Gov may encompass a broader range of government-related positions, Civil Service Clerks typically focus on clerical and administrative tasks within civil service departments. Understanding these differences can help job seekers identify the right role based on their skills and career goals.

What are the most commonly searched types of Sam Gov jobs in Chicago, IL?

The most popular types of Sam Gov jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Sam Gov jobs?

Cities near Chicago, IL with the most Sam Gov job openings:

Infographic showing various Sam Gov job openings in Chicago, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 89% In-person, and 11% Remote job distribution.

Customer Service Representative II

Priwils, Inc

Chicago, IL • On-site

$16.50 - $22.50/hr

Full-time

Re-posted 14 hours ago


Job description

Overview

The Customer Service Representative II (CSR II) provides intermediate-level customer support and independently manages moderately complex inquiries related to the STR program. This role involves vendor verification, resolving billing and transaction discrepancies, and offering operational guidance to entry-level representatives. The CSR II plays a key role in ensuring accurate service delivery, maintaining data integrity, and supporting overall program efficiency.

Minimum Qualifications
  • Associate’s degree preferred; equivalent experience acceptable
  • 3–5 years of customer service, logistics, or call center experience
  • Experience in rental cars, fleet management, or equipment rental environments preferred
  • Proficiency in Microsoft Excel and data entry
  • Experience with federal vendor verification systems (e.g., SAM.gov, FPDS.gov) preferred
  • Strong analytical and problem-solving skills
  • Demonstrated ability to manage multiple tasks in a dynamic, fast-paced environment
Responsibilities
  • Handle moderately complex customer inquiries related to the STR program independently and efficiently
  • Perform vendor verification using federal systems such as SAM.gov and FPDS.gov
  • Investigate and resolve billing issues, payment discrepancies, and transaction-related concerns
  • Provide operational guidance and support to entry-level Customer Service Representatives (CSR I)
  • Accurately input, update, and maintain customer and vendor data in internal systems
  • Analyze customer issues and identify appropriate solutions while ensuring compliance with policies
  • Assist in streamlining processes and improving service delivery through continuous feedback
  • Collaborate with internal teams to resolve escalations and ensure timely issue resolution
  • Maintain detailed records of customer interactions, transactions, and resolutions
  • Adapt to evolving program guidelines, procedures, and operational requirements
We will never send communications through any other domain, including @Priwilscareers.com, @gmail.com or@yahoo.com). We will never request payment from you, nor will we send payment to you, prior to your start date. If you have been asked to send or receive any payment, or if you have any doubt about whether you have been contacted by a Priwils employee, please contact us at jobs@Priwils.com
 

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