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Salvation Army Store Jobs (NOW HIRING)

The Salvation Army

Store Supervisor

Providence, RI · On-site

The Store Supervisor will oversee all aspects of Salvation Army stores operations and management. Duties and Responsibilities: * Responsible for the set-up, management, operation, and maintenance of ...

The Salvation Army

Dock Worker

Spearfish, SD

$12/hr

Sort and process items that are donated to The Salvation Army Store and to operate the cash register as needed when the manager is not available. Essential Duties & Responsibilities include the ...

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How much do salvation army store jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for salvation army store in the United States is $16.70, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What is a Salvation Army Store?

A Salvation Army Store, also known as a Salvation Army Thrift Store or Family Store, is a retail store operated by The Salvation Army, a charitable organization. These stores sell donated items such as clothing, furniture, household goods, and electronics at affordable prices. Proceeds from these sales help fund The Salvation Army's various social service programs, including food assistance, shelters, and rehabilitation services. Shopping or donating at a Salvation Army Store supports community outreach and helps those in need.

What are some common challenges faced by employees working at a Salvation Army Store, and how can they be managed?

Employees at Salvation Army Stores often encounter challenges such as managing a high volume of donated goods, ensuring items are sorted and priced appropriately, and maintaining excellent customer service in a fast-paced environment. Additionally, they may interact with a diverse range of customers and community members, which requires strong communication and problem-solving skills. Teamwork is essential, as staff members frequently collaborate to organize inventory, set up displays, and support store operations. To manage these challenges, employees benefit from effective time management, adaptability, and a willingness to take initiative and support one another.

What are the key skills and qualifications needed to thrive as a Salvation Army Store Associate, and why are they important?

To thrive as a Salvation Army Store Associate, you need basic retail skills such as customer service, cash handling, inventory management, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory tracking software, and donation intake procedures is typically required. Strong communication, teamwork, and a commitment to the organization’s mission help associates stand out in this role. These skills and qualities are crucial for delivering positive customer experiences, maintaining efficient store operations, and supporting the Salvation Army's community outreach efforts.
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Salvation Army Store jobs near you
Store Supervisor

Store Supervisor

The Salvation Army

Providence, RI • On-site

Full-time

Posted 2 days ago

Salvation Army rating

6.2

Company rating: 6.2 out of 10

Based on 344 frontline employees who took The Breakroom Quiz

473rd of 682 rated non-profit organizations

Job description

The Store Supervisor will oversee all aspects of Salvation Army stores operations and management.
Duties and Responsibilities: 
  • Responsible for the set-up, management, operation, and maintenance of all Salvation Army stores. 
  • Responsible for creating a pleasant and hospitable work environment and maintain good customer relationships. 
  • Be well-versed in and ensure compliance to accounting, employee, and store policies. 
  • Responsible for sales, production, and expense budget goals for all stores. Maintain records, note trends, and take appropriate action, when necessary, to ensure that every store maintains a profitable operation. 
  • Responsible for recruitment, interviewing, training, coaching, assignment, and performance management. 
  • Conduct regular evaluations of employees, identifying performance strengths and areas of development. Recommend training as necessary. Prepare written warnings as needed. 
  • With the Administrator for Business, conduct regular evaluations of store management, and other personnel as necessary, identifying performance strengths and areas for development. Recommend training needs as necessary. 
  • Ensure that all safety measures are consistent with The Salvation Army policy and Government regulations and all personnel comply.
  • Responsible for regular evaluation of all thrift stores ensuring: 
    • Productivity.
    • Adherence to policy and procedures.
    • Hours of operation.
    • Appearance and proper signage.
    • Maintenance.
    • Customer service.
    • Cleanliness and Safety.
  • Adequate coverage of all stores with approved and up to date staffing pattern and posted work schedule for all staff including unpaid staff. 
  • Conduct formal store inspection and cash register check and reconciling of cash on hand at least once a month. These inspections should address property, building, and safety concerns. A full report should be made to the Administrator or designee. 
  • Verify accuracy and approve timecards. Review and provide explanation for overtime usage. 
  • Ensure that all stores are well stocked, and merchandise is “ragged out” and colorized in accordance with the ARC Command Rag Out Calendar
  • Ensure accounting and banking procedures are followed as per policy. See “Safekeeping of Salvation Army Funds” policy. 
  • Ensure that all paperwork and sales reports from all stores are complete, accurate, and forwarded to the finance department daily. 
  •  Responsible for planning and organizing monthly manager meetings. 
  • Communicate with warehouse, sorting room and shops to ensure proper pricing, adequate supply, and timely deliveries to all stores. 
  • When filling in for Store Manager, responsible for the proper accounting and banking of cash receipts at end of business day. Safeguard cash at all times. See “Safekeeping of Salvation Army Funds” policy. 
  • Handle employee and customer complaints in an expeditious manner taking appropriate action in consultation with Administrator when necessary or warranted.
  • Inspect offers of special donations prior to acceptance as assigned.
  • This position will support the work therapy program component of The Salvation Army Adult Rehabilitation Centers by providing beneficiaries with an example of professional conduct and work habits.
  • Other duties as assigned by Administrator for Business.

Qualifications:
  • High school graduate or equivalent. 
  • Minimum two (2) years of experience in sales (experience in merchandising preferred). 
  • Excellent verbal and written communication skills. 
  • Ability to lead, manage and motivate others
  • Ability to analyze sales and other financial reports.
  • Ability to identify and assess market value of merchandise. 
  • Must possess a valid driver’s license with acceptable DMV record. 
  • Basic computer skills. 

THE SALVATION ARMY Adult Rehabilitation Centers
JOB DESCRIPTION Store Supervisor rev 10.12.23 3
Physical Requirements:
  • SittingOver 2/3 of the time. 
  • Lifting Must be able to lift 25 pounds.
  •  Push/Pull.
  • Using Machinery Yes. 
  • Standing Over 2/3 of the time. 
  • Walking Over 2/3 of the time. 
  • Reaching Over 2/3 of the time.
  • Climbing Under 1/3 of the time. 
  • Stooping Under 1/3 of the time. 

Statement of Confidentiality:
The Store Supervisor occupies a position of trust and is expected to maintain confidentiality and exhibit loyalty to The Salvation Army and the staff of the Adult Rehabilitation Centers in all job-related matters. Mission Statement The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Employment at Will Employees of The Salvation Army are considered employees at will. This means that the employment arrangement between the employee and The Salvation Army may be terminated by the employee or by The Salvation Army at any time with or without cause. No Salvation Army representative may change the at will employment relationship through oral or written promises. I have read, understand, and have received a copy of this job description and I am aware The Salvation Army may change this description as necessary in order to fulfill the requirements of the position. It is not intended as an employment contract, nor is it intended to describe all duties someone in this position may perform. 

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About Salvation Army

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The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Industry

Non-profits, retail, amusement, gambling, and recreation and religious organizations

Company size

5,001 - 10,000 Employees

Headquarters location

Alexandria, VA, US

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