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Salvation Army Store Jobs (NOW HIRING)

The Store Supervisor will oversee all aspects of Salvation Army stores operations and management. Duties and Responsibilities: * Responsible for the set-up, management, operation, and maintenance of ...

Sort and process items that are donated to The Salvation Army Store and to operate the cash register as needed when the manager is not available. Essential Duties & Responsibilities include the ...

Sort and process items that are donated to The Salvation Army Store and to operate the cash register as needed when the manager is not available. Essential Duties & Responsibilities include the ...

Sort and process items that are donated to The Salvation Army Store and to operate the cash register as needed when the manager is not available. Essential Duties & Responsibilities include the ...

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Salvation Army Store information

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How much do salvation army store jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for salvation army store in the United States is $16.70, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What is a Salvation Army Store?

A Salvation Army Store, also known as a Salvation Army Thrift Store or Family Store, is a retail store operated by The Salvation Army, a charitable organization. These stores sell donated items such as clothing, furniture, household goods, and electronics at affordable prices. Proceeds from these sales help fund The Salvation Army's various social service programs, including food assistance, shelters, and rehabilitation services. Shopping or donating at a Salvation Army Store supports community outreach and helps those in need.

What are some common challenges faced by employees working at a Salvation Army Store, and how can they be managed?

Employees at Salvation Army Stores often encounter challenges such as managing a high volume of donated goods, ensuring items are sorted and priced appropriately, and maintaining excellent customer service in a fast-paced environment. Additionally, they may interact with a diverse range of customers and community members, which requires strong communication and problem-solving skills. Teamwork is essential, as staff members frequently collaborate to organize inventory, set up displays, and support store operations. To manage these challenges, employees benefit from effective time management, adaptability, and a willingness to take initiative and support one another.

What are the key skills and qualifications needed to thrive as a Salvation Army Store Associate, and why are they important?

To thrive as a Salvation Army Store Associate, you need basic retail skills such as customer service, cash handling, inventory management, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory tracking software, and donation intake procedures is typically required. Strong communication, teamwork, and a commitment to the organization’s mission help associates stand out in this role. These skills and qualities are crucial for delivering positive customer experiences, maintaining efficient store operations, and supporting the Salvation Army's community outreach efforts.
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Store Manager - Salvation Army Santa Rosa Store

Store Manager - Salvation Army Santa Rosa Store

The Salvation Army

Santa Rosa, CA • On-site

$21.21/hr

Full-time

Posted 16 days ago

Be an early applicant


Salvation Army rating

6.2

Company rating: 6.2 out of 10

Based on 344 frontline employees who took The Breakroom Quiz

474th of 684 rated non-profit organizations


Job description

THE SALVATION ARMY "DOING THE MOST GOOD"
SANTA ROSA CA - RETAIL SALES ASSOCIATE / MATERIAL HANDLER.
PAY RATE: $21.21/ FULL TIME-BENEFITED.

ABOUT THE ARC:

The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs. The organization is indebted to and dependent on the diligence and devotion of its employees.
ABOUT OUR RETAIL TEAM:

Become part of the dedicated Retail Team at The Salvation Army! Together we can continue to serve and impact our local community, through the commitment to “Do The Most Good” at our Seaside Thrift Store, which supports the Adult Rehabilitation Program. This is an opportunity to promote a positive shopping/donor experience, enhance customer service, problem-solving and teamwork skills, while contributing to the success of our Program and its participants.
THE SALVATION ARMY MISSION STATEMENT:

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination.
QUALIFICATIONS:
  • High School Diploma or equivalent.
  • Must have a minimum of 2 years previous Retail Management/Supervisory experience.
  • Must be able to operate POS/Cash Register and have ability to schedule and supervise store employees.
  • Must hold a valid Driver’s license, be able to show proof of insurance.
  • Must pass background check, which will include Criminal History and Sex Offender Registry.
  • Ability to communicate effectively with management, store employees, customers and donors.

PHYSICAL REQUIREMENTS:
  • Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
  • Ability to grasp, push, pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks and carts, hand trucks and miscellaneous carts.
  • Ability to operate a telephone.
  • Ability to lift up to 50 lbs.
  • Ability to perform various repetitive motion tasks.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Takes an active role and partners with the Store Manager in the day-to-day operation of the store.
  • Assumes responsibility for all day to day store operations in the absence of the Store Manager.
  • Provides coaching, training and development to the Store Employees.
  • Ensures Customer/Donor needs are met by maintaining good Customer/Donor/Community relations; complaints are resolved; and service is quick and efficient.
  • In absence of Store Manager, coordinate daily morning and shift change team meetings.
  • Supervise employees in performance of duties to ensure compliance with published directives and guidelines.
  • Provide training for new personnel on store policies and procedures by The Salvation Army. Assistant Store Manager Job Description.
  • In absence of Store Manager, communicate any personnel issues with District Sales Manager. May issue disciplinary warnings, conference reports, employee evaluations and goals as needed in coordination with the HR Generalist/Coordinator and District Sales Manager.
  • Completes all tasks as assigned by the Store Manager; District Sales Manager; Command Retail Directors and Command Administration.
  • Responsible for processing of paperwork per Review Standards, especially as it relates to Time and Attendance compliance.
  • Ensures store is maintained at ARC Merchandising Standards; adequate inventory levels on hand. Store is at CNO standards. Ensure timely completion of regular and accurate Rag Out from the sales floor.
  • BRP (Back Room Processing) - In absence of Store Manager, ensures that the Material Handlers are working effectively and efficiently to meet daily processing goals as outlined in Material Handler Standard Operating Procedures/Job Description.
  • In absence of Store Manager, ensures that the Sales Associate/Material Handler (s) working the donation sites are working effectively and efficiently as outlined in the Donation procedures.
  • Responsible for adequate amount of change at the beginning of each day, safeguarding cash in registers and safe at all times and banking of cash receipts as per ARCC policy.
  • Attends Monthly Store Meetings.
  • Assists the Store Manager on ensuring that safety measures are established and maintained consistent with ARC policy and governmental regulations and that hazards are reported to Administration. Assists with Weekly Store.
  • Meetings with store teams.
  • Responsible for the protection of property and building.
  • May transfer from store to store at the direction of Command Retail Directors and Command Administration.
  • Implement appropriate loss prevention measures.
  • 20. Other written or verbal duties as may be assigned by the Store Manager, District Sales Manager, Command Retail Directors and Command Administration.

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About Salvation Army

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The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Industry

Non-profits, retail, amusement, gambling, and recreation and religious organizations

Company size

5,001 - 10,000 Employees

Headquarters location

Alexandria, VA, US