Quality Assurance Supervisor Job Summary * Ensures effective day-to-day supervision and leadership of CSRs consistently to deliver a positive borrower experience, accurately resolve borrower ...
Quality Assurance Supervisor Job Summary * Ensures effective day-to-day supervision and leadership of CSRs consistently to deliver a positive borrower experience, accurately resolve borrower ...
Quality Assurance Analyst
San Antonio, TX ยท Remote
$30 - $35/hr
Remote Duration: Contract Pay Rate: $30-$35/hr Position Overview Our client is seeking a Quality Assurance Analyst to support the development, execution, and maintenance of quality assurance and ...
Quality Assurance Analyst
San Antonio, TX ยท Remote
$30 - $35/hr
Remote Duration: Contract Pay Rate: $30-$35/hr Position Overview Our client is seeking a Quality Assurance Analyst to support the development, execution, and maintenance of quality assurance and ...
$19/hr
This remote role welcomes candidates anywhere in the US. Wage: $18-$19/hr AI & Innovation Mindset ... Performs QA reviews of Patient Identity Expert work, providing feedback/suggestions for performance ...
$19/hr
This remote role welcomes candidates anywhere in the US. Wage: $18-$19/hr AI & Innovation Mindset ... Performs QA reviews of Patient Identity Expert work, providing feedback/suggestions for performance ...
Remote Quality Assurance Agent-Texas, Arkansas, or Oklahoma
De Kalb, TX ยท Remote
$15.36/hr
Quality Assurance Agent Job Summary * Monitor and Evaluate call center activities and complete scorecards to assess each item according to guidance provided and provide a constructive assessment.
Remote Quality Assurance Agent-Texas, Arkansas, or Oklahoma
De Kalb, TX ยท Remote
$15.36/hr
Quality Assurance Agent Job Summary * Monitor and Evaluate call center activities and complete scorecards to assess each item according to guidance provided and provide a constructive assessment.
$19/hr
This remote role welcomes candidates anywhere in the US. Wage: $18-$19/hr AI & Innovation Mindset ... Performs QA reviews of Patient Identity Expert work, providing feedback/suggestions for performance ...
$19/hr
This remote role welcomes candidates anywhere in the US. Wage: $18-$19/hr AI & Innovation Mindset ... Performs QA reviews of Patient Identity Expert work, providing feedback/suggestions for performance ...
Quality Assurance Manager
Roanoke, TX ยท Remote
$56 - $62/hr
This full-time, remote position offers an exciting opportunity to ensure the highest standards of ... As a Quality Assurance Manager, you will play a critical role in developing and implementing ...
Quick apply
Quality Assurance Manager
Roanoke, TX ยท Remote
$56 - $62/hr
This full-time, remote position offers an exciting opportunity to ensure the highest standards of ... As a Quality Assurance Manager, you will play a critical role in developing and implementing ...
Claims Quality Assurance
Dallas, TX ยท Remote
This is a remote position. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: * Model ethical behavior and ... Lead QA projects and serve as primary coordinator for senior leadership of assigned offices
Claims Quality Assurance
Dallas, TX ยท Remote
This is a remote position. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: * Model ethical behavior and ... Lead QA projects and serve as primary coordinator for senior leadership of assigned offices
Claims Quality Assurance
Dallas, TX ยท Remote
This is a remote position. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: * Model ethical behavior and ... Lead QA projects and serve as primary coordinator for senior leadership of assigned offices
Quick apply
Claims Quality Assurance
Dallas, TX ยท Remote
This is a remote position. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: * Model ethical behavior and ... Lead QA projects and serve as primary coordinator for senior leadership of assigned offices
Our client seeks an QA Testing Director for a Full Time project in Austin, TX (Remote). Below is the detailed requirement Job Title: QA Testing Director Work location : Austin, TX (Remote) Duration ...
Our client seeks an QA Testing Director for a Full Time project in Austin, TX (Remote). Below is the detailed requirement Job Title: QA Testing Director Work location : Austin, TX (Remote) Duration ...
Quality Assurance Specialist
Sherman, TX ยท Remote
This is a remote position - candidates for this role must reside in the state of Texas (within 2 ... Monday-Friday, daytime business hours The Quality Assurance Specialist ensures that documentation ...
Quality Assurance Specialist
Sherman, TX ยท Remote
This is a remote position - candidates for this role must reside in the state of Texas (within 2 ... Monday-Friday, daytime business hours The Quality Assurance Specialist ensures that documentation ...
Quality Assurance Fellow
Godley, TX ยท On-site +1
Position: Quality Assurance/ISO 9001 Fellow Reports To: VP, Human Resources/Quality Management ... Lubbock, TX - Hybrid or Remote Salary/Hourly Rate: Hourly, paid fellowship rate; commensurate with ...
Quality Assurance Fellow
Godley, TX ยท On-site +1
Position: Quality Assurance/ISO 9001 Fellow Reports To: VP, Human Resources/Quality Management ... Lubbock, TX - Hybrid or Remote Salary/Hourly Rate: Hourly, paid fellowship rate; commensurate with ...
Any location, remote -- Plano, TX - Columbia, SC - Indianapolis, IN - New Orleans, LA Job Summary The Senior Quality Assurance Analyst designs and executes quality audits that go beyond catching ...
New
Any location, remote -- Plano, TX - Columbia, SC - Indianapolis, IN - New Orleans, LA Job Summary The Senior Quality Assurance Analyst designs and executes quality audits that go beyond catching ...
New
Senior Quality Assurance Analyst
Plano, TX ยท On-site +1
Any location, remote -- Plano, TX - Columbia, SC - Indianapolis, IN - New Orleans, LA Job Summary The Senior Quality Assurance Analyst designs and executes quality audits that go beyond catching ...
New
Senior Quality Assurance Analyst
Plano, TX ยท On-site +1
Any location, remote -- Plano, TX - Columbia, SC - Indianapolis, IN - New Orleans, LA Job Summary The Senior Quality Assurance Analyst designs and executes quality audits that go beyond catching ...
New
Compliance Quality Assurance Specialist
Dallas, TX ยท On-site +1
Remote-First with In-Person Training: This position is remote following successful completion of ... The Compliance Quality Assurance Specialist is responsible for auditing and reviewing services and ...
Compliance Quality Assurance Specialist
Dallas, TX ยท On-site +1
Remote-First with In-Person Training: This position is remote following successful completion of ... The Compliance Quality Assurance Specialist is responsible for auditing and reviewing services and ...
$55K - $65K/yr
Primary Functions Reporting to the Mobile Team Lead, the Quality Assurance Analyst's key ... Ability to manage priorities, meet deadlines, and work independently in a remote team environment.
$55K - $65K/yr
Primary Functions Reporting to the Mobile Team Lead, the Quality Assurance Analyst's key ... Ability to manage priorities, meet deadlines, and work independently in a remote team environment.
QUALITY ASSURANCE SPECIALIST
Kingsville, TX ยท On-site +1
$62K - $80K/yr
... remote or isolated sites. You must be able to travel on military and commercial aircraft for ... Major study quality assurance, statistics, mathematics, production management, industrial ...
QUALITY ASSURANCE SPECIALIST
Kingsville, TX ยท On-site +1
$62K - $80K/yr
... remote or isolated sites. You must be able to travel on military and commercial aircraft for ... Major study quality assurance, statistics, mathematics, production management, industrial ...
Temp Quality Assurance Specialist
Austin, TX ยท Remote
$20 - $22/hr
Temp Quality Assurance Specialist Apply now Save jobSaved job Be the spark that brightens days and ... Flexibility to perform job duties on-site, off-site, or remote, as business needs dictate What You ...
Temp Quality Assurance Specialist
Austin, TX ยท Remote
$20 - $22/hr
Temp Quality Assurance Specialist Apply now Save jobSaved job Be the spark that brightens days and ... Flexibility to perform job duties on-site, off-site, or remote, as business needs dictate What You ...
Senior Quality Assurance Engineer
Austin, TX ยท On-site +1
... remote role. Performance Objectives: * Develop QMS streamlining with SMS and SecMS within the first ... Experience leading quality assurance audits with regulators throughout the entire program ...
Senior Quality Assurance Engineer
Austin, TX ยท On-site +1
... remote role. Performance Objectives: * Develop QMS streamlining with SMS and SecMS within the first ... Experience leading quality assurance audits with regulators throughout the entire program ...
QA Engineering Team Lead
Dallas, TX ยท Remote
$29K - $36K/yr
This role leads quality assurance efforts across projects, collaborates closely with cross-functional teams, and mentors junior QA engineers to continuously improve testing practices and product ...
QA Engineering Team Lead
Dallas, TX ยท Remote
$29K - $36K/yr
This role leads quality assurance efforts across projects, collaborates closely with cross-functional teams, and mentors junior QA engineers to continuously improve testing practices and product ...
QA Engineering Team Lead
Houston, TX ยท Remote
$29K - $36K/yr
This role leads quality assurance efforts across projects, collaborates closely with cross-functional teams, and mentors junior QA engineers to continuously improve testing practices and product ...
QA Engineering Team Lead
Houston, TX ยท Remote
$29K - $36K/yr
This role leads quality assurance efforts across projects, collaborates closely with cross-functional teams, and mentors junior QA engineers to continuously improve testing practices and product ...
Salesforce Remote Qa information
What are the common challenges faced by Salesforce Remote QA professionals, and how can they be addressed?
What does a Salesforce Remote QA do?
What are the key skills and qualifications needed to thrive as a Salesforce Remote QA?
What is the difference between Salesforce Remote Qa vs Salesforce Business Analyst?
| Aspect | Salesforce Remote Qa | Salesforce Business Analyst |
|---|---|---|
| Required Credentials | Salesforce certifications, QA/testing experience | Salesforce certifications, business analysis skills |
| Work Environment | Remote testing teams, QA departments | Remote or on-site project teams, client interactions |
| Employer & Industry Usage | Tech companies, consulting firms, Salesforce partners | Same as QA, plus business process focus |
| Common Search & Comparison Intent | Understanding QA roles in Salesforce projects | Understanding business analysis roles in Salesforce projects |
While both roles work within Salesforce projects, a Salesforce Remote Qa primarily focuses on testing and quality assurance to ensure software functionality, whereas a Salesforce Business Analyst concentrates on gathering requirements and optimizing business processes. Both roles often collaborate but serve distinct functions in Salesforce implementations.
Remote Quality Assurance Supervisor-Texas, Arkansas, or Oklahoma
De Kalb, TX โข Remote
Full-time
Medical, Dental, Vision, PTO
Posted 12 days ago
Job description
***Please apply on our website at SecuredAssist.com/Careers***
Quality Assurance Supervisor
Job Summary
Ensures effective day-to-day supervision and leadership of CSRs consistently to deliver a positive borrower experience, accurately resolve borrower inquiries and achieve high quality assurance metrics.
Provides a positive work environment by the reinformcement of the values, mission and vision of the organization and foster engaged, empowered employees with a sense of job performance, ownership and accountability.
Monitors and maintains individual CSR and team KPI and productivity standards.
Delivery of daily and weekly coaching, develoment and feedback to CSRs regarding overall work performance.
Uses sound judgement for appropriate resolution or escalation
Following all guidelines, rules, and policies for both our agency and our clients- also ensure that all assigned employees are doing the same.
Responsible for reviewing and approving team's time recording to ensure accuracy
Qualifications
Call center and supervisor work experience preferred, but not required.
Strong interpersonal and communication skills.
High integrity & professionalism with the ability in all situations to maintain a customer service demeanor.
Self managed and focused to maintain high levels of productivity in a work from home environment.
Ability to follow all rules, guidelines, policies and procedures in all situations.
Ability to read, write, and speak English fluently.
Working from Home Requirements:
Home Office:
Personal Mobile Device
High speed internet connection with the ability to connect to your Secured Assist assigned system utilizing a connection/ethernet cable:
The Federal Communications Commission (FCC) set the standard for broadband internet at 25 Mbps for download speeds, and 3 Mbps for upload. To be considered ?high speed? your download speed should be higher than the 25 Mbps standard, ranging anywhere from 100 to 1,000 Mbps.
Salary/Benefits
Competitive Hourly pay and additional $4.93/Hr Health and Welfare Benefit
Medical, Dental, Vision Plans available
11 Paid Federal Holidays
Paid sick time and Paid vacation time
Secured Assist, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.