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Salesforce Lightning Order Management Jobs in Rochester, MI

Crain

Billing Operations Analyst

Detroit, MI · On-site

$55K - $65K/yr

... order management, sales operations, or a related administrative/financial role. * Knowledge of Salesforce, Naviga Ad, or similar tools. * Experience in the media or advertising industry. Pay ...

Sika

Customer Service Representative

Madison Heights, MI · On-site

$14.75 - $20/hr

Two or more years of customer service, order management, inside sales support, manufacturing ... Salesforce, customer portals, reporting tools, or Power BI experience is a plus. * Strong ...

BDA

Client Service Coordinator

Troy, MI · On-site

$50K - $52K/yr

... Salesforce, Oracle EBS, Smartsheet, Canva and other relevant tools is highly preferred ... Project management skills - ability to handle multiple orders, deadlines, and priorities ...

Sika AG

Customer Service Representative

Madison Heights, MI · On-site

$14.75 - $20/hr

... of customer service, order management, inside sales support, manufacturing, distribution, or ... Salesforce, customer portals, reporting tools, or Power BI experience is a plus. • Strong ...

Sika AG

Customer Service Representative

Madison Heights, MI · On-site

$14.75 - $20/hr

... of customer service, order management, inside sales support, manufacturing, distribution, or ... Salesforce, customer portals, reporting tools, or Power BI experience is a plus. • Strong ...

Wright Tool Company

Project Coordinator

Warren, MI · On-site

Support sales order management & updates * Coordinate with Purchasing for order tracking and status ... Salesforce * Power Automate PHYSICAL DEMANDS The physical demands described here are representative ...

WRIGHT TOOL COMPANY LLC

Project Coordinator

Warren, MI · On-site

Support sales order management & updates * Coordinate with Purchasing for order tracking and status ... Salesforce * Power Automate PHYSICAL DEMANDS The physical demands described here are representative ...

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Salesforce Lightning Order Management information

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How much do salesforce lightning order management jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for salesforce lightning order management in Rochester, MI is $57.17, according to ZipRecruiter salary data. Most workers in this role earn between $49.13 and $65.05 per hour, depending on experience, location, and employer.

What is Salesforce Lightning Order Management?

Salesforce Lightning Order Management is a solution within the Salesforce ecosystem that helps businesses manage the entire order lifecycle, from capture to fulfillment and post-sales service. It streamlines order processing, integrates with sales and inventory systems, and provides real-time visibility into orders for both customers and employees. Lightning Order Management also supports automation and customization to fit unique business workflows, improving efficiency and customer satisfaction. It is built on the Lightning platform, offering a modern user interface and robust integration capabilities.

What are the key skills and qualifications needed to thrive as a Salesforce Lightning Order Management professional?

To excel in Salesforce Lightning Order Management, you need a solid understanding of Salesforce CRM, order management processes, and experience with platform configuration and customization, often supported by Salesforce Administrator or Order Management certifications. Familiarity with tools like Salesforce Lightning Experience, Flow, Apex, and integration APIs is essential. Strong problem-solving, communication, and project management skills help you collaborate effectively with business stakeholders and technical teams. These skills are crucial for successfully implementing and optimizing order management solutions that drive business efficiency and customer satisfaction.

What are some common challenges faced by professionals working in Salesforce Lightning Order Management, and how can they be addressed?

Professionals in Salesforce Lightning Order Management often encounter challenges such as integrating the platform with legacy systems, managing complex order workflows, and ensuring data accuracy across multiple channels. Addressing these challenges typically involves collaborating closely with IT teams, utilizing Salesforce's integration tools and APIs, and maintaining clear documentation of business processes. Regular communication with cross-functional teams, such as sales, customer service, and logistics, is crucial for troubleshooting issues quickly and keeping order management processes efficient and accurate.

What is the difference between Salesforce Lightning Order Management vs Salesforce Order Management Specialist?

AspectSalesforce Lightning Order ManagementSalesforce Order Management Specialist
Primary RoleConfiguring and managing Salesforce Lightning Order Management systemImplementing, customizing, and supporting Salesforce Order Management solutions
Required SkillsSalesforce platform knowledge, system configuration, business process understandingSalesforce expertise, customization skills, user support experience
Work EnvironmentTechnical teams, Salesforce administrators, business analystsSalesforce consulting firms, enterprise IT teams, CRM departments
CertificationsSalesforce Certified Platform App Builder, Salesforce Certified Order Management Specialist (if available)Salesforce Certified Administrator, Salesforce Certified Order Management Specialist

In summary, Salesforce Lightning Order Management focuses on configuring and maintaining the system itself, while the Salesforce Order Management Specialist implements and supports these solutions within organizations. Both roles require Salesforce knowledge but differ in their focus on system setup versus implementation and support.

What job categories do people searching Salesforce Lightning Order Management jobs in Rochester, MI look for?

The top searched job categories for Salesforce Lightning Order Management jobs in Rochester, MI are:

What cities near Rochester, MI are hiring for Salesforce Lightning Order Management jobs?

Cities near Rochester, MI with the most Salesforce Lightning Order Management job openings:

Salesforce Lightning Order Management jobs near you
Infographic showing various Salesforce Lightning Order Management job openings in Rochester, MI as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $118,905 per year, or $57.2 per hour.

Associate Customer Service Representative

Auburn Hills, MI • On-site

Omni Inclusive
See more jobs at Omni Inclusiveexternal

$15.25 - $20.50/hr

Other

Re-posted 12 days ago

Job description

Position Overview:
Customer Focused liaison promoting and implementing Functional Excellence in the CSR role. Provide domestic customer service according to the needs of the Business and Customers. Provide the Continuous Improvement of the Quality Process by working on Best Practices, Training, and Auditing.
Customer Service Rep must obtain a thorough working knowledge of the domestic order management system and all applicable policies and procedures. Experience in SAP-R3 or equivalent, order entry, pricing, documentation and invoicing is required. thorough understanding of the Quality System and business experience is preferred. This position offers the incumbents the opportunity to become proficient in many areas including various applications of SAP-R3, SharePoint, SalesForce.com, as well as the ability to learn and work in multiple businesses. The incumbent will work with all levels of the business including, but not limited to, demand and supply planners, market segments, other customer service reps, U.S. plant sites, warehouses, regional contacts, freight forwarders, carriers, and financial contacts to meet customers' needs while maintaining quality standards. Responsibilities include but are not limited to: responding to customer inquiries, utilizing various Business Unit tracking systems, resolving disputes, issuing credit/debit memos, processing samples/rebates and monitoring sales orders through the order fulfillment process.
This position will require a thorough understanding of and become actively involved in support of the corporate Sarbanes-Oxley 404 compliance process as it relates to customer service.
MININMUM SKILLS REQUIRED:
Ø Demonstrated proficiency as a Customer Service Representative, beyond call center and/or retail experience.
Ø Previous knowledge of the Sales to Cash(STC)/Requisition to Pay (RTP) process is preferred.
Ø Excellent phone communications and interpersonal skills with multiple functional groups including CSRs, Manufacturing, Supply Chain, Product Management, Sales and Marketing, Finance, Warehouse and Transportation personnel as well as external customer contacts.
Ø Knowledge of SAP-R3 or equivalent is required. Minimum of 6 months to 1 year of SAP experience which includes placing orders, creating deliverables and invoicing.
Ø Intermediate to high level Microsoft Excel proficiency is required (including Excel, PowerPoint, and Word). Must be tested in MS Office and include scores.
Ø Salesforce.com and SharePoint experience is a plus.
Ø This position requires an ability to adjust with ease to new conditions and personnel and to exhibit the competence and maturity to encourage confidence from Customers, Businesses, Distributors and Subsidiaries.
Ø Ability to identify areas for improvement and implement change.
Ø Demonstrated skills: multitasking, project management including the ability to translate needs into a workable implementation plan, change management
Ø Demonstrated flexibility/adaptability in a dynamic, fast-paced team environment
Ø Must possess excellent organization skills to provide accurate follow-up, understand inventory management, have the ability to understand the strategic direction of any Business Unit to which they provide customer service support and translate that strategic direction into tactics with their assigned customers.
ADDITIONAL INFORMATION: Some travel may be required, however would be infrequent if at all.
Educational Qualifications/Experience Needed
Required: College degree; previous customer service experience, SAP-R3 or equivalent experience
Preferred: Bachelor's degree

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