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Salesforce Field Service Lightning Remote Jobs in Oregon

Event & Field Marketing Manager - East

OR · On-site +1

$110K - $150K/yr

Familiarity with Salesforce, Hubspot, Gong, and field ops tools like Mobly Perks & Benefits ... Work from home office stipend to help you succeed in a remote environment. * Lunches and dinners ...

Our primary tools and languages span Salesforce, MuleSoft, AWS and other cloud services, Python ... Write production-quality Apex, Lightning Web Components, and integration code. You are expected to ...

Remote-first (United States) * Full-time * Permanent * Exempt * The cash compensation for this role ... Comfort with marketing automation and CRM systems (e.g., Marketo, HubSpot, Salesforce) for campaign ...

... technology and exceptional service. We take pride in honoring all Veterans by providing an ... Proficiency with CRM platforms (e.g., Salesforce, HubSpot) and digital communication tools. * Data ...

New

This is a remote role. Responsibilities Territory, Quota & Compensation Administration * Execute ... on Salesforce process and mechanics (data entry standards, stage progression, required fields ...

What we need The Senior Service Upgrade Specialistis responsible forplanning, coordinating, and ... Remote, field-based position. * Employees must have a valid driver's license and the ability to ...

Sales Development Representative

OR · On-site +1

$50K - $55K/yr

Document your success in Salesforce Lightning CRM and ensure data in marketing automation is ... Remote We are an equal opportunity employer and value diversity at our company. We do not ...

BMS Estimator (Remote)

Umatilla, OR · On-site +1

$125K - $155K/yr

... Controls Field Service, Solutions Engineering, System Integration, or related environments ... Value Engineering Recommendations Working Conditions Work is performed in office, remote, and ...

BMS Estimator (Remote)

Umatilla, OR · On-site +1

$125K - $155K/yr

... Controls Field Service, Solutions Engineering, System Integration, or related environments ... Value Engineering Recommendations Working Conditions Work is performed in office, remote, and ...

Showing results 41-60

Salesforce Field Service Lightning Remote information

What is Salesforce Field Service Lightning Remote?

Salesforce Field Service Lightning (FSL) Remote refers to the use of Salesforce's cloud-based Field Service management solution by technicians and teams working outside the office. It enables organizations to efficiently manage mobile workforces, schedule and dispatch jobs, track inventory, and provide real-time updates, all from remote locations. By leveraging mobile apps, field technicians can access customer information, update work orders, and communicate with dispatchers while on-site, improving efficiency and customer satisfaction. FSL Remote is especially useful for companies with field service operations in industries like utilities, telecommunications, and healthcare.

What are the key skills and qualifications needed to thrive as a Salesforce Field Service Lightning Remote specialist?

To excel as a Salesforce Field Service Lightning Remote Specialist, you need a solid understanding of Salesforce CRM, experience in service management processes, and ideally a Salesforce Field Service Consultant certification. Proficiency with Salesforce Field Service Lightning (FSL), workflow automation tools, and integration platforms is essential. Strong problem-solving, communication, and customer service skills help you effectively collaborate with remote teams and end users. These competencies are crucial for optimizing field operations, ensuring seamless service delivery, and maximizing the value of Salesforce solutions for organizations.

How does a Salesforce Field Service Lightning Remote specialist typically collaborate with on-site technicians and other remote team members?

As a Salesforce Field Service Lightning Remote specialist, you’ll work closely with on-site technicians, dispatchers, and other remote colleagues to optimize service delivery and resolve customer issues efficiently. Collaboration often involves real-time communication through Salesforce’s platform, sharing case updates, schedules, and resource availability. You may also participate in virtual meetings to coordinate deployments, troubleshoot technical challenges, and ensure alignment on project goals. Effective teamwork is essential, especially when solving complex problems or supporting high-priority field operations.

What is the difference between Salesforce Field Service Lightning Remote vs Salesforce Service Technician?

AspectSalesforce Field Service Lightning RemoteSalesforce Service Technician
CredentialsSalesforce certifications, CRM knowledgeSalesforce certifications, technical skills
Work EnvironmentRemote, office-based or home officeOn-site customer locations or field
Industry UsageSalesforce ecosystem, service managementField service, technical support
Job FocusManaging service workflows remotelyPerforming technical repairs and installations

Salesforce Field Service Lightning Remote professionals primarily coordinate and manage service operations remotely within the Salesforce ecosystem, focusing on scheduling and customer communication. In contrast, Salesforce Service Technicians are hands-on field workers performing technical tasks on-site. Both roles require Salesforce knowledge, but their work environments and daily tasks differ significantly.

What are popular job titles related to Salesforce Field Service Lightning Remote jobs in Oregon?

For Salesforce Field Service Lightning Remote jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Salesforce Field Service Lightning Remote jobs in Oregon look for?

The top searched job categories for Salesforce Field Service Lightning Remote jobs in Oregon are:

What cities in Oregon are hiring for Salesforce Field Service Lightning Remote jobs?

Cities in Oregon with the most Salesforce Field Service Lightning Remote job openings:

Technical Support Eng

Canon Medical Systems

Portland, OR • Remote

Full-time

Re-posted 15 days ago


Job description

  • You must have dedicated CT Modality experience to be considered for this position
  • Provide on-site and phone support to FSE and TSS to address installation, application and technical issues.
  • Provide second-level support in escalated issues. Escalate issues to National Technical Support (NTS) per protocol.
  • Participate in Technical Operations modality conference calls and ensure that region FSEs are fully informed of the latest information and developments.
  • Regularly review all Field Service Memos and other technical documentation posted on the Service Information System (SIS) and ensure region FSEs fully understand their content.
  • Participate in the installation of new products within the region.
  • Support the Beta testing of Field Maintenance Instructions occurring within the zone. Monitor the status and facilitate the completion of all services within the region.
  • Work with NTS to ensure all Veterans Administration sites are ready for inspection; support each inspection on-site.
  • Monitor sites experiencing abnormally high numbers of service calls and conduct site audits, as appropriate, to uncover underlying causes.
  • Conduct on-the-job-training within the region to help develop a team of senior region modality FSEs to assist other FSEs when the region specialist is unavailable. Mentor FSEs who have failed or struggled in a class at the Training Academy.
  • Define FSE training needs and recommend actions to zone management. Provide supplemental technical training and local seminars related to installation, troubleshooting skills and new product introductions.
  • Review and evaluate systems in terms of image quality and system performance. Implement and monitor field service enhancements and programs (re: InnerVision).
  • Gather input for defining product issues and document concerns. Consult with zone management team in escalating product issues to NTS.
  • Provide timely and accurate technical documentation on assigned projects. Distribute appropriate technical information to the front line staff. Network with other zones to share technical information.
  • Support zone service marketing efforts.
  • Works directly with eligible external customers in remotely troubleshooting, and when possible, resolving product problems via phone.
  • Collaborates with the Clinical Support Team at the CMSU Solutions Center to analyze and identify solutions to customer issues using product knowledge and remote tools.
  • Escalates technical issues and inquiries, as needed.
  • Provides remote technical support and recommendations on products within a specific imaging modality to internal customers using product knowledge and field experience.
  • Monitors and analyzes service alerts from customer scanners and resolves or escalates as appropriate
  • Contributes to and generates knowledge articles per P&P.