As a Senior Content Strategist, you'll lead efforts to build and improve content that helps our ... Experience working with CRM tools (like Zendesk or Salesforce), content management systems, LLMs or ...
As a Senior Content Strategist, you'll lead efforts to build and improve content that helps our ... Experience working with CRM tools (like Zendesk or Salesforce), content management systems, LLMs or ...
As a Senior Content Strategist, you'll lead efforts to build and improve content that helps our ... Experience working with CRM tools (like Zendesk or Salesforce), content management systems, LLMs or ...
As a Senior Content Strategist, you'll lead efforts to build and improve content that helps our ... Experience working with CRM tools (like Zendesk or Salesforce), content management systems, LLMs or ...
ROLE OVERVIEW TechPoint's Content Strategist develops the editorial strategy and storytelling that ... Salesforce, Box, Microsoft 365, Asana, Canva/WordPress as relevant to the role * Comfort using AI ...
ROLE OVERVIEW TechPoint's Content Strategist develops the editorial strategy and storytelling that ... Salesforce, Box, Microsoft 365, Asana, Canva/WordPress as relevant to the role * Comfort using AI ...
Creative Content Strategist
$70K - $85K/yr
Role Overview ButterflyMX is looking for a Creative Content Strategist to join our marketing team ... Familiarity with HubSpot, WordPress, Salesforce, Google Suite, and other common workplace software.
Creative Content Strategist
$70K - $85K/yr
Role Overview ButterflyMX is looking for a Creative Content Strategist to join our marketing team ... Familiarity with HubSpot, WordPress, Salesforce, Google Suite, and other common workplace software.
We're looking for a Sr. Sales Content Strategist to own the content strategy that powers the Amazon ... Salesforce and Tableau - MBA Amazon is an equal opportunity employer and does not discriminate on ...
We're looking for a Sr. Sales Content Strategist to own the content strategy that powers the Amazon ... Salesforce and Tableau - MBA Amazon is an equal opportunity employer and does not discriminate on ...
The Content Marketing Strategist transforms Stampli's priority go-to-market initiatives into ... Familiarity with CRM, marketing automation, SEO, or content-performance tools. (HubSpot, Salesforce ...
New
Quick apply
The Content Marketing Strategist transforms Stampli's priority go-to-market initiatives into ... Familiarity with CRM, marketing automation, SEO, or content-performance tools. (HubSpot, Salesforce ...
New
Content Marketing Strategist
Mountain View, CA · On-site +1
Description The Content Marketing Strategist transforms Stampli's priority go-to-market initiatives ... Familiarity with CRM, marketing automation, SEO, or content-performance tools. (HubSpot, Salesforce ...
New
Content Marketing Strategist
Mountain View, CA · On-site +1
Description The Content Marketing Strategist transforms Stampli's priority go-to-market initiatives ... Familiarity with CRM, marketing automation, SEO, or content-performance tools. (HubSpot, Salesforce ...
New
Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to ... Content Management * Content Strategy * UX/UI Analysis * Oversight of content requirements
Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to ... Content Management * Content Strategy * UX/UI Analysis * Oversight of content requirements
You'll work closely with our Global Head of Marketing, Senior Content Strategist and internal ... Salesforce What we're looking for * 3-5 years of B2B or enterprise content writing experience ...
You'll work closely with our Global Head of Marketing, Senior Content Strategist and internal ... Salesforce What we're looking for * 3-5 years of B2B or enterprise content writing experience ...
B2B Content Writer
Chicago, IL · On-site
Our areas of expertise include application modernization, eCommerce, UX/UI design, product strategy ... Salesforce What we're looking for * 3-5 years of B2B or enterprise content writing experience ...
Quick apply
B2B Content Writer
Chicago, IL · On-site
Our areas of expertise include application modernization, eCommerce, UX/UI design, product strategy ... Salesforce What we're looking for * 3-5 years of B2B or enterprise content writing experience ...
Salesforce Architect/Strategist
Orlando, FL · On-site
$64.25 - $79.75/hr
... content and customer stories • Collaborate to ensure successful solution delivery post sale This ... strategy and offerings • Closely align with Salesforce Product teams to both receive and provide ...
Salesforce Architect/Strategist
Orlando, FL · On-site
$64.25 - $79.75/hr
... content and customer stories • Collaborate to ensure successful solution delivery post sale This ... strategy and offerings • Closely align with Salesforce Product teams to both receive and provide ...
Web Content Coordinator
Redlands, CA · On-site
Experience using Workfront, Salesforce, or similar content and project management tools * Knowledge of content strategy, content governance, and customer experience best practices * Demonstrated ...
Web Content Coordinator
Redlands, CA · On-site
Experience using Workfront, Salesforce, or similar content and project management tools * Knowledge of content strategy, content governance, and customer experience best practices * Demonstrated ...
As a content strategist, you'll build online and offline content experiences that educate, motivate ... CRM (Marketo, Tableau, Salesforce, etc.) for targeting, segmentation, reporting for demand ...
As a content strategist, you'll build online and offline content experiences that educate, motivate ... CRM (Marketo, Tableau, Salesforce, etc.) for targeting, segmentation, reporting for demand ...
Content Writer
Centreville, VA · Remote
$35 - $41/hr
... Salesforce Knowledge. The Content Writer will join an established Lead Content Writer who has already developed the strategy and prioritization framework for the initiative. The immediate need is ...
Quick apply
Content Writer
Centreville, VA · Remote
$35 - $41/hr
... Salesforce Knowledge. The Content Writer will join an established Lead Content Writer who has already developed the strategy and prioritization framework for the initiative. The immediate need is ...
Sr Content Management Analyst
Durham, NC · On-site
$35 - $40/hr
Collaborate with Digital Strategy and Marketing teams to ensure alignment with enterprise content ... Salesforce Personalization * Content Schema, Taxonomy, and Metadata experience * Financial Services ...
New
Sr Content Management Analyst
Durham, NC · On-site
$35 - $40/hr
Collaborate with Digital Strategy and Marketing teams to ensure alignment with enterprise content ... Salesforce Personalization * Content Schema, Taxonomy, and Metadata experience * Financial Services ...
New
Creative Copy Strategist
$110K - $120K/yr
As partners to the world's leading MarTech platforms, including Adobe, Salesforce, Optimizely, and ... Define and develop the strategic pillars and content frameworks for lifecycle and promotional email ...
Creative Copy Strategist
$110K - $120K/yr
As partners to the world's leading MarTech platforms, including Adobe, Salesforce, Optimizely, and ... Define and develop the strategic pillars and content frameworks for lifecycle and promotional email ...
Content Specialist
Dallas, TX · On-site
This role requires a strategic and creative thinker with strong writing and editing skills, a deep ... Knowledge and experience with Salesforce Marketing Cloud is a plus. * Strong project management ...
Content Specialist
Dallas, TX · On-site
This role requires a strategic and creative thinker with strong writing and editing skills, a deep ... Knowledge and experience with Salesforce Marketing Cloud is a plus. * Strong project management ...
WI · On-site
This role requires a strategic and creative thinker with strong writing and editing skills, a deep ... Knowledge and experience with Salesforce Marketing Cloud is a plus. * Strong project management ...
WI · On-site
This role requires a strategic and creative thinker with strong writing and editing skills, a deep ... Knowledge and experience with Salesforce Marketing Cloud is a plus. * Strong project management ...
Content Specialist
Dallas, TX · On-site
This role requires a strategic and creative thinker with strong writing and editing skills, a deep ... Knowledge and experience with Salesforce Marketing Cloud is a plus. * Strong project management ...
Content Specialist
Dallas, TX · On-site
This role requires a strategic and creative thinker with strong writing and editing skills, a deep ... Knowledge and experience with Salesforce Marketing Cloud is a plus. * Strong project management ...
Content Specialist
Dallas, TX · On-site
This role requires a strategic and creative thinker with strong writing and editing skills, a deep ... Knowledge and experience with Salesforce Marketing Cloud is a plus. * Strong project management ...
Quick apply
Content Specialist
Dallas, TX · On-site
This role requires a strategic and creative thinker with strong writing and editing skills, a deep ... Knowledge and experience with Salesforce Marketing Cloud is a plus. * Strong project management ...
Salesforce Content Strategist information
See salary details
$16.35 - $21.74
2% of jobs
$21.74 - $27.14
6% of jobs
$27.14 - $32.54
11% of jobs
$34.26 is the 25th percentile. Wages below this are outliers.
$32.54 - $37.94
19% of jobs
The median wage is $41.39 / hr.
$37.94 - $43.33
19% of jobs
$43.33 - $48.73
9% of jobs
$51.35 is the 75th percentile. Wages above this are outliers.
$48.73 - $54.13
18% of jobs
$54.13 - $59.53
7% of jobs
$59.53 - $64.93
4% of jobs
$64.93 - $70.32
3% of jobs
$70.32 - $75.72
1% of jobs
$16
$44
$75
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Senior Content Strategist
Remote
Full-time
Re-posted 20 days ago
Job description
Chime is building a world-class member support organization, and we believe member support should be built around 3 guiding principles:
- Frictionless product: Use member insights to mitigate member issues with a simple, transparent product
- Self-service: Provide self-service and automated capabilities to help members quickly resolve issues while creating a community for members to support each other
- Excellent support: When members do have to contact us, provide them with excellent service.
As a Senior Content Strategist, you'll lead efforts to build and improve content that helps our members and agents quickly get what they need. You'll partner cross-functionally to shape content that supports our product and support strategies. You'll work across a variety of content types, including member-facing help articles and internal agent SOPs, partnering with stakeholders to create clear, actionable content that supports our core audiences. You'll proactively identify opportunities to improve the content experience, shape strategy, and drive measurable improvements in our core support metrics.
This is a high-impact, high-visibility position that interacts with a broad group of internal and external stakeholders. A successful candidate is able to manage multiple projects and meet tight deadlines while maintaining close attention to detail.
The base salary offered for this role and level of experience will begin at $116,000.00 and up to $160,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
In this role, you can expect toEditorial Governance & Quality Standards:
- Inspect Content efficacy using existing metrics across LOBs and establish frameworks to hold ourselves accountable, leaning into AI solutions where valuable
- Own the content strategy for a defined set of LOBs and partner with a team of writers to ensure execution against set standards.
- Own agent feedback on designated content and ensure our process enables the team to meet SLAs and deliver impact through improved articles.
- Inspect our editorial processes and identify ways to enable higher quality content at speed and at scale.
Monitoring, Reporting & Accountability:
- Partner with our Insights and Data teams to review and build additional dashboards and tooling to establish more automated governance mechanisms.
- Ensure accurate reporting, insights, and actions that drive impact for the agents, our members, and Chime.
Continuous Improvement & Reinforcement:
- Leverage established standards in such a way that the team is unified in their approach to publishing and evaluating efficacy, including agent feedback. Propose, build, and operationalize AI solutions for efficiency and consistency.
- Bachelor's degree required
- 5+ years of experience in one or more of these areas: help and support content, product or content operations, or technical writing.
- Experience with Identity and Fraud procedures for FinTech is a bonus
- Strong analytical skills with experience creating and reporting on content quality metrics and performance data
- Strong verbal and written communication skills and a track record of success with internal and external stakeholders.
- Experience defining, tracking, and reporting on content metrics and providing data-driven analysis.
- Ability to balance strategic thinking with hands-on execution in a fast-paced environment
- Experience working with CRM tools (like Zendesk or Salesforce), content management systems, LLMs or generative AI tools, and Google Workspace.
- Previous experience working with vendors, BPO partners, or writing contractors is a plus.
- Willingness to travel domestically and internationally 2-3 times a year is a plus.
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