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Salesforce Business Process Analyst Jobs (NOW HIRING)

Sparibis

Salesforce Business Analyst

Washington, DC · On-site +1

Salesforce experience working as a Business Analyst. * Requirements Gathering & Management ... Design Business Processes by analyzing stakeholder requirements, construct business process models ...

MM International

Business Process Analyst

Las Vegas, NV · On-site

$58K - $78K/yr

Business Process Engineer (BA) Las Vegas, NV Position Overview: We are seeking a skilled and detail ... Familiarity with ERP or CRM systems (e.g., SAP, Salesforce) is a plus. Analytical Skills: Strong ...

OSTechnical

Be Seen First

Salesforce Business Analyst

Irvine, CA · On-site

Salesforce Business Analyst On-site at Irvine, CA Long Term w2 project No third parties, or visa ... Responsibilities include analyzing complex business processes, gathering and interpreting business ...

Bega North America

Business Process Analyst

Carpinteria, CA · On-site

$96K - $153K/yr

The Business Process Analyst personally writes requirements, builds process maps, runs validation ... Experience with Salesforce, including CRM‑to‑ERP process integration, preferred * Experience ...

Guidehouse

Salesforce Business Analyst

San Antonio, TX · On-site

Ability to clearly document business processes, requirements, and functional designs. * Strong ... Salesforce Business Analyst, Administrator, or Advanced Administrator certification. * Experience ...

Adecco

Business Process Analyst

Minneapolis, MN

$31.57/hr

If Seasonal Business Process Analyst sounds like something you would be interested in, and you meet the qualifications listed below, apply now! Responsibilities for Seasonal Business Process Analyst ...

Summit Technologies, Inc.

Business Process Analyst

Reston, VA · On-site

$63K - $85K/yr

Business Process Analyst Location: National Capital Region (Hybrid) Clearance: Secret or higher Job Type: Full-Time Overview The Business Process Analyst will evaluate and improve workflows, systems ...

MGT

Business Process Analyst

Oklahoma City, OK · On-site

$56K - $76K/yr

Business Process Analyst Contract: 12 Months Location : Hybrid- 3-4 days in office at Oklahoma County, OK 73102. Job Summary We are seeking a Business Process Analyst for our client to support OSDH ...

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Salesforce Business Process Analyst information

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How much do salesforce business process analyst jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for salesforce business process analyst in the United States is $58.01, according to ZipRecruiter salary data. Most workers in this role earn between $49.04 and $67.31 per hour, depending on experience, location, and employer.

What is a Salesforce Business Process Analyst?

A Salesforce Business Process Analyst is a professional who specializes in understanding, mapping, and optimizing business processes using the Salesforce platform. They act as a bridge between business stakeholders and technical teams, gathering requirements, analyzing workflows, and recommending solutions to improve efficiency and effectiveness. Their role often includes configuring Salesforce, creating reports, and ensuring that the platform aligns with business goals. They may also provide training and support to end-users to help them get the most out of Salesforce. Overall, these analysts help organizations maximize their return on investment in Salesforce by ensuring it meets their unique business needs.

How does a Salesforce Business Process Analyst typically collaborate with cross-functional teams during a project?

A Salesforce Business Process Analyst regularly partners with stakeholders from various departments, such as sales, marketing, IT, and operations, to gather requirements and map out current business processes. During projects, they facilitate meetings to ensure everyone is aligned on objectives and translate business needs into technical specifications for developers. Effective communication and stakeholder management are crucial, as the analyst often serves as a bridge between technical teams and business users. This collaborative approach helps ensure successful Salesforce implementations and ongoing process improvements.

What are the key skills and qualifications needed to thrive as a Salesforce Business Process Analyst, and why are they important?

To thrive as a Salesforce Business Process Analyst, you need expertise in business process mapping, requirements gathering, and a solid understanding of Salesforce CRM, often supported by a bachelor's degree in business or IT and Salesforce certifications like Salesforce Administrator. Familiarity with Salesforce tools (such as Flow, Process Builder, and Reports), data analysis platforms, and project management systems is common. Strong analytical thinking, communication, and stakeholder management skills help you bridge gaps between technical and business teams. These competencies ensure you can optimize processes, deliver effective Salesforce solutions, and drive business value.

What is the difference between Salesforce Business Process Analyst vs Salesforce Business Analyst?

CriteriaSalesforce Business Process AnalystSalesforce Business Analyst
Required CertificationsSalesforce certifications (e.g., Salesforce Certified Business Analyst)Salesforce certifications (e.g., Salesforce Certified Business Analyst)
Work EnvironmentTypically in IT, consulting, or corporate teams focusing on process optimizationOften in business units, project teams, or consulting firms analyzing business needs
Employer & Industry UsageUsed across industries implementing Salesforce solutions to improve processesUsed in various industries to gather requirements and define Salesforce project scope

Both roles focus on Salesforce-related processes, but the Salesforce Business Process Analyst emphasizes analyzing and optimizing workflows, while the Salesforce Business Analyst concentrates on gathering requirements and defining project scope. Understanding these differences helps organizations assign the right role for their Salesforce projects.

What cities are hiring for Salesforce Business Process Analyst jobs?

Cities with the most Salesforce Business Process Analyst job openings:

What are popular job titles related to Salesforce Business Process Analyst jobs?

For Salesforce Business Process Analyst jobs, the most frequently searched job titles are:

Infographic showing various Salesforce Business Process Analyst job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $120,667 per year, or $58 per hour.

Salesforce Business Analyst

Winchester, TN • On-site

Rivago infotech inc
See more jobs at Rivago infotech incexternal

Other

Posted 11 days ago

Job description

Salesforce Business Analyst

Franklin, Tennessee (Hybrid)

Salesforce Business Analyst responsible for discovery workshops, process mapping, requirements elicitation, user stories, acceptance criteria and backlog support across Customer360, Case360, Dealer360 and related workstreams.

Coordinate with Client stakeholders, support UAT, manage requirement traceability and enable adoption of standardized Salesforce processes. The role will work closely with Client product owners, business SMEs, operations teams and delivery squads to convert business goals into actionable epics, user stories, acceptance criteria and process flows.

Responsibilities include discovery facilitation, backlog refinement, dependency tracking, UAT coordination, requirement traceability, demo support, change impact inputs and alignment of Case360, Customer360 and Dealer360 capabilities to Client operating priorities.

Lead current-state and future-state business process analysis across Contact Center, Case360, Customer360, Dealer360, and related business functions.

Facilitate cross-functional workshops with business, operations, product owners, architects, and integration teams to drive requirement alignment and solution definition.

Analyze business gaps, process inefficiencies, and automation opportunities to support business process transformation objectives.

Collaborate with architects and developers to validate solution designs, business rules, data requirements, and integration needs.

Support Data360 initiatives by defining business data requirements, data mapping, reporting needs, and customer journey use cases.

Create process flows, business requirement documents, functional specifications, user journey maps, and acceptance scenarios.

Drive backlog prioritization and release planning activities in partnership with Product Owners and Scrum teams.

Support SIT, UAT, defect triage, release validation, and go-live readiness activities across multiple workstreams.

Partner with Change Management and Training teams to support business readiness, user adoption, and process standardization initiatives.

Track business value realization metrics, KPI improvements, and transformation outcomes."

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