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Salesforce Associate Jobs in Nevada (NOW HIRING)

... in Salesforce. • Mentorship: Mentor Branch Sales Associates on sales skills. • Customer Service: Provide superior customer service to both external and internal customers. • Technology ...

... in Salesforce. • Mentorship: Mentor Branch Sales Associates on sales skills. • Customer Service: Provide superior customer service to both external and internal customers. • Technology ...

Manager, CEC

Henderson, NV · On-site

$57K - $91K/yr

Your leadership will inspire and motivate associates to deliver an iconic customer experience, even ... Proficiency in modern Contact Center technology such as Genesys, Salesforce, Microsoft Suite The ...

New

Track project progress and maintain accurate records using systems such as Asana, Salesforce, and ... Associate degree or equivalent experience in construction, facilities, or related field * 4+ years ...

Track project progress and maintain accurate records using systems such as Asana, Salesforce, and ... Associate degree or equivalent experience in construction, facilities, or related field * 4+ years ...

Retirement Plan Advisor

Las Vegas, NV · On-site +1

$75K - $107K/yr

... our associates dedicate thousands of hours to volunteering for causes that matter most to them ... Document interactions in Salesforce and collect required information to adhere to guidelines for ...

Showing results 21-40

Salesforce Associate information

What is a Salesforce Associate?

A Salesforce Associate is an entry-level professional who assists with the administration, management, and optimization of Salesforce, a popular customer relationship management (CRM) platform. They support senior Salesforce administrators and users by handling data entry, report generation, user account maintenance, and basic troubleshooting. Salesforce Associates may also help with training users, ensuring data quality, and implementing simple automation within the platform. This role is ideal for those looking to start a career in Salesforce or CRM administration.

What skills and qualifications are needed to thrive as a Salesforce Associate?

To thrive as a Salesforce Associate, you need a foundational understanding of CRM concepts, data management, and basic knowledge of the Salesforce platform, often supported by a Salesforce Associate certification. Familiarity with Salesforce tools such as Sales Cloud, Service Cloud, and reporting dashboards is typically required. Strong analytical thinking, attention to detail, and effective communication skills help you excel in assisting users and supporting business processes. These skills and qualities are crucial for ensuring seamless CRM operations and maximizing the value organizations derive from their Salesforce investment.

How does a Salesforce Associate typically collaborate with other departments within an organization?

As a Salesforce Associate, you’ll regularly work with teams such as sales, marketing, customer service, and IT to ensure data accuracy and support business processes. Your role often involves gathering requirements from stakeholders, customizing Salesforce features, and assisting users with troubleshooting. Successful collaboration requires strong communication skills and the ability to translate technical concepts for non-technical colleagues. This cross-functional teamwork not only helps drive organizational goals but also offers valuable learning opportunities and exposure to different business functions.

What is the difference between Salesforce Associate vs Salesforce Administrator?

CriteriaSalesforce AssociateSalesforce Administrator
CertificationsEntry-level Salesforce certifications (e.g., Salesforce Certified Associate)More advanced certifications (e.g., Salesforce Certified Administrator)
Work EnvironmentSupport roles, data entry, basic Salesforce tasksSystem configuration, user management, process automation
Employer UsageEntry-level support in Salesforce teamsManaging and optimizing Salesforce platform for organizations
Search/Comparison IntentUnderstanding entry-level roles in SalesforceLearning about Salesforce administration responsibilities

The main difference between a Salesforce Associate and a Salesforce Administrator lies in their responsibilities and certifications. Salesforce Associates typically perform support and basic data tasks, while Salesforce Administrators handle system configuration, user management, and process automation. The Associate role is ideal for those starting in Salesforce, whereas the Administrator role requires more experience and certifications to manage the platform effectively.

What are the most commonly searched types of Salesforce jobs in Nevada?

The most popular types of Salesforce jobs in Nevada are:

What cities in Nevada are hiring for Salesforce Associate jobs?

Cities in Nevada with the most Salesforce Associate job openings:

Infographic showing various Salesforce Associate job openings in Nevada as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Customer Care Representative - Public Sector

Fernley, NV • On-site

MSC Industrial Direct
Manufacturing • 5 - 10K employees

$16.75 - $23/hr

Other

Re-posted 23 days ago


MSC Industrial Supply rating

8.0

Company rating: 8.0 out of 10

Based on 75 frontline employees who took The Breakroom Quiz


Job description

Customer Care Regional Omnichannel Representative

The Representative, Customer Care Regional Omnichannel is responsible for handling customer voice and email interactions. This associate interacts with MSC customers for the purpose of quoting, selling and servicing MSC’s Medium, Large and Extra Large customers as well as Field Sales Associates in accordance with MSC’s Customer Care standards. Additionally, the Sr. Representatives will mentor and train other Regional Omnichannel Representatives.

Duties and Responsibilities:

  • Answers inbound sales and service customer calls and emails to process orders, troubleshoot issues, complete returns, collaborate with vendors to source products, make product recommendations and provide general web support with a focus on increasing sales through upselling.
  • Interacts with Field Sales Associates to promote MSC’s sales related solutions, account retention and revenue generation strategies.
  • Responsible for proficiency in required MSC processes and applications relevant to the Customer Care Regional Omnichannel role.
  • Utilizes various systems (including but not limited to the MSC website, AS400, Web SOE, Salesforce, Oceana & Vendor Websites) & collaborates with other departments to identify and address the customers stated and unstated product & service needs.
  • Communicates customer concerns and makes recommendations to management ensuring the most effective problem resolution.
  • Remains up to date with all Regional Omnichannel functions and resources to guide, train and assist team members, while also serving the customers requirements related to new functionality.
  • Builds internal and external customer relationships to enhance customer satisfaction while also improving sales and quoting opportunities.
  • Takes ownership with difficult customer service issues while resolving in a timely manner.
  • Achieves the goal expectations of the role, including but not limited to quality, sales, quote conversion, upselling & productivity measurements.
  • Conducts extensive follow-up through the utilization of a ticket management system to ensure accuracy and timely resolution to customer inquiries.
  • Drives the MSC Culture in the department and throughout the company to ensure fulfillment of MSC’s vision and unity of purpose.
  • Participates in special projects and performs additional duties as required.

*Indicates Essential Duties

To perform this job successfully an associate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, experience level and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Education and Experience:

  • High school diploma or equivalent required.
  • Perform successfully as a Customer Care Omnichannel Representative for a minimum of six months, while consistently meeting or exceeding Quality expectations.

Skills:

  • Excellent customer service skills required.
  • Demonstrated sales skills required.
  • Proficiency in systems used by the Representative, Customer Care - Omnichannel role, such as as/400, Oceana and the MSC website required.
  • Excellent communication skills required including the ability to speak and write standard business English required.
  • General knowledge of the industrial supply industry desired.
  • Demonstrates acceptable proficiency in all MSC’s required competencies:
    • Customer Focus
    • Decision Quality
    • Drives Collaboration
    • Develops Talent
    • Communicates Effectively
    • Instills Trust

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