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Salesforce Agentforce Jobs (NOW HIRING)

Forsys Inc.

$140 - $190/hr

Salesforce Solution Architect (Agentforce Revenue Management / ARM Specialist) Experience: 9-12 Years Employment Type: Permanent | Full-Time Shift & Hours: Regular Shift Role Overview We are seeking ...

Jobtailor

Salesforce Program Architect

California, MO · On-site

$180 - $240/hr

Architect and deploy Agentforce autonomous agents to streamline constituent interactions * Drive ... Minimum 8+ years of experience architecting large-scale Salesforce deployments * 3+ years acting as ...

Artisan Partners

Salesforce Developer

Milwaukee, WI · Hybrid

$54.75 - $72.50/hr

Experience with Salesforce Agentforce, Snowflake Cortex, or similar enterprise AI technologies is highly desirable. Salesforce operates within a broader technology and data ecosystem that includes ...

Interon IT Solutions

Senior Salesforce Developer

Reston, VA · On-site

$130K - $159K/yr

This role requires deep expertise in Salesforce Agentforce, Data Cloud/Data360 , Flow, Apex/OmniStudio, Prompt Builder, and document generation. The individual will lead end‑to‑end solution build ...

Artisan Partners

Salesforce Developer

Milwaukee, WI · On-site

$54.75 - $72.50/hr

Experience with Salesforce Agentforce, Snowflake Cortex, or similar enterprise AI technologies is highly desirable. Salesforce operates within a broader technology and data ecosystem that includes ...

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Salesforce Agentforce information

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$40.5K

$98.9K

$155K

How much do salesforce agentforce jobs pay per year?

As of Sep 4, 2026, the average yearly pay for salesforce agentforce in the United States is $98,862.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $119,000.00 per year, depending on experience, location, and employer.

What is a Salesforce Agentforce?

A Salesforce Agentforce typically refers to a professional who uses Salesforce, a leading customer relationship management (CRM) platform, to manage customer interactions, sales, and support processes for a business. These agents leverage Salesforce’s tools to track leads, resolve customer issues, and maintain detailed records of all client communications. Their role is essential for streamlining sales cycles, improving customer satisfaction, and increasing organizational efficiency. Salesforce Agentforce professionals are often skilled in using Salesforce Service Cloud and Sales Cloud, and may also be involved in customizing workflows and generating reports based on customer data.

What are the key skills and qualifications needed to thrive as a Salesforce Agentforce?

To thrive as a Salesforce Agentforce Agent, you need a solid understanding of CRM principles, customer service experience, and familiarity with sales processes, typically supported by relevant certifications such as Salesforce Certified Administrator. Proficiency with Salesforce platform tools, lead management systems, and data reporting dashboards is essential. Exceptional communication, problem-solving abilities, and adaptability help agents build strong client relationships and resolve issues efficiently. These skills and qualities are crucial for maximizing customer satisfaction, driving sales performance, and leveraging the full potential of the Salesforce ecosystem.

How does a Salesforce Agentforce professional typically collaborate with sales and customer service teams to improve client satisfaction?

A Salesforce Agentforce professional works closely with both sales and customer service teams by streamlining workflows, customizing dashboards, and ensuring that all client information is easily accessible and up-to-date in the CRM. They often facilitate training sessions, troubleshoot issues, and implement process improvements based on feedback from these teams. This collaborative approach not only boosts team efficiency but also leads to higher client satisfaction by responding to customer needs quickly and accurately.

What is the difference between Salesforce Agentforce vs Salesforce Administrator?

CriteriaSalesforce AgentforceSalesforce Administrator
CertificationsSalesforce Certified Agentforce ConsultantSalesforce Certified Administrator
Work EnvironmentCustomer support, sales, and service teamsSystem configuration, user management, and process automation
Industry UsageSalesforce ecosystem, CRM support rolesCRM management across various industries
Common Search IntentRole responsibilities, skills, certificationsSystem setup, user training, process optimization

Salesforce Agentforce primarily focuses on supporting customer service and sales teams with specialized tools, while Salesforce Administrator handles system configuration, user management, and process automation. Both roles require Salesforce certifications but serve different functions within the Salesforce ecosystem.

Infographic showing various Salesforce Agentforce job openings in the United States as of August 2026, with employment types broken down into 95% Full Time, 1% Part Time, and 4% Contract. Highlights an 75% Physical, 5% Hybrid, and 20% Remote job distribution, with an average salary of $98,862 per year, or $47.5 per hour.

Sr Application Engineer (Salesforce-Agentforce Ai)

PointClickCare

Remote

Full-time

Retirement, PTO

Re-posted 26 days ago

Job description

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that's founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada's Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. 

At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare - so it doesn't just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.


**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.

Job Summary
 
We're looking for creative thinkers with hands-on experience in Agentforce, AI agent development, and intelligent process automation, who thrive in a collaborative, fast-paced environment. As a Senior Application Engineer specializing in Salesforce Agentforce AI at PointClickCare, you'll architect and deliver state-of-the-art AI agents and automations that transform system workflows. You'll be empowered to experiment, prototype, and deliver solutions that directly shape the future of our technology landscape, gain exposure to the latest AI technologies and dedicated time for professional development and certifications as you create AI Agents using Agentforce and other AI tools.
 
To succeed in this role, you need to be an autonomous and accountable team player with a continuous learning mindset and understand what it means to be a member of a high performing team. You bring hands-on experience building Agentforce AI Agents and over 5 years of experience and knowledge designing, developing, and maintaining configuration and custom applications that integrate with Salesforce or other connected apps. 
 
As a Senior Application Engineer (Salesforce Agentforce AI) at PointClickCare you will also build intelligent process automations, test automations, and debug standard to complex issues related with Apex code, JavaScript, Python or code from other programming languages as it relates to the applications you are developing for. You will develop technical documentation, be part of our DevOps maintenance crew and peer review builds developed by other team members and vendors. You will provide training and consultation related to the systems and processes developed by the team to our business partners and support both transformational projects, high priority enhancements and resolve standard to high complexity incidents to quickly deliver value to the business.
 
Key duties and responsibilities:
 
Work at the forefront of AI-driven Salesforce solutions and build AI Agents using Agentforce, and other AI platforms like Microsoft Studio for CoPilot Agents.
Pioneer intelligent automations in enterprise environments using IPA tools like Power Automate, Alteryx, and others.
Build test automations to improve QA efficiencies in QA for Salesforce and other applications.
Collaborate with product designers, end-users, and other team members to refine and understand outcomes and AI use cases.
Collaborate with other team members to brainstorm ideas for prototyping to test and solution for use cases identified and prioritized.
Execute standard to complex tasks in the application development life cycle using languages like Apex, JavaScript, Python, etc., etc., relevant to the core applications (Salesforce, Billing Platform, etc.) and connected or integrated apps (Conga, Docusign, Adobe, Marketo, Gainsight, Gong, Qualtrics, Kantata, TaskRay, etc.). 
Perform unit tests for your builds and collaborate with Product Designers and other team members to create accurate and quality test scripts for automated and manual testing.
Analyze, troubleshoot, and debug systems for standard issues
Be an AI change agent in your team to gain team buy-in for adopting use of AI agents to save time, reduce waste and improve efficiency to deliver value to customers faster
Create and maintain technical documentation for all builds and AI Agents produced
Onboard, mentor and coach Junior - Intermediate application engineers and your peers - including peer reviewing their work, providing feedback, approving pull requests and providing guidance as needed. 
Perform other tasks and duties as assigned
 
Skills and Qualifications: 
Hands-on experience building Agentforce AI Agents, AI workflows, custom agent development, and integration of external data sources. 
Solid experience with Salesforce integrations and external system integrations (Conga, Docusign, Adobe, Marketo, Gainsight, Gong, Qualtrics, Kantata, TaskRay.
Working experience with Workday platform highly desired
Experience creating intelligent process automations using tools like Power Automate or others
Solid experience creating test automations for Salesforce and other platforms
Solid experience writing clean code that performs well at scale using JavaScript, Apex, Python, etc.
Proficient in DevOps processes and tools (e.g., Copado, AutoRabit)
Proficient in GITHUB and troubleshooting standard versioning and DevOps issues
Proficient in Agile methodologies (Scrum/Kanban) to iteratively deliver standard solutions
Solid experience with automated testing frameworks (e.g. PMD, Selenium, Copado CRT)
In-depth understanding of Salesforce data models, security, and governor limits
Excellent organization, critical-thinking and self-management skills
A continuous learner - you must enjoy acquiring and sharing knowledge and wisdom with others
Solid Team player and coach to partner with cross-functional teams and other areas of practice like BA, QA & Operations
Communicates standard - complex ideas, anticipates potential objections and persuades others, often at team level, to adopt a different point of view
Proven experience as a great Intermediate Application Engineer
Certifications:
Salesforce Certified Agentforce Specialist
Salesforce Certified Platform Developer I & II (required)
Salesforce Advanced Administrator certification (required)
Salesforce Certified Application/Systems Architect (desired)
BSc/BA in Computer Science, Engineering, or a related field (or equivalent work experience)
 
Bonus points for:
 
Experience building AI Agents on other AI Platforms
Experience being part teams that operated using the Product Operating Model
Experience working on a SaaS product
Experience with Salesforce Lightning Design System (SLDS) or other UI frameworks like React, Vue.js, or Angular
Standard understanding of Salesforce Sales Cloud, Service Cloud, Revenue Cloud, Agentforce, and Salesforce Einstein
Experience working with AWS, Azure, or other cloud platforms.
Experience working with Service-Oriented Architecture (SOA) and SaaS product development
Knowledge of SAML, OAuth, and OpenID Connect for authentication and authorization
Experience with on-call responsibilities for production-grade systems.
Understanding how to solve the dysfunctions of a team (trust, conflict, commitment, accountability and team results)
 
$120,000 - $135,000 a year
PointClickCare Benefits & Perks:

Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition ... and more!

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.

When you apply for a position, your information is processed and stored with Lever, in accordance with Lever's Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare's human resources team: [email protected] 

PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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