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Salesforce Admin Developer Jobs in Connecticut (NOW HIRING)

INFOSYS NOVA HOLDINGS LLC

Solution Architect

Windsor, CT · On-site

$62.75 - $82.75/hr

Design and support integrations between NICE CXone and: * CRM platforms (Salesforce, Dynamics ... Mentor engineers, administrators, and implementation teams. Required Qualifications * Bachelor ...

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How much do salesforce admin developer jobs pay per year?

As of Aug 17, 2026, the average yearly pay for salesforce admin developer in Connecticut is $94,046.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,800.00 and $113,200.00 per year, depending on experience, location, and employer.

What is a Salesforce Admin Developer?

A Salesforce Admin Developer is a hybrid role that combines the responsibilities of a Salesforce Administrator and a Developer. They handle user management, security settings, data management, and automation using tools like Flow and Process Builder. Additionally, they develop custom solutions using Apex, Visualforce, and Lightning Web Components to extend Salesforce functionality. This role requires both declarative (clicks) and programmatic (code) expertise to optimize and customize Salesforce for business needs.

What skills and qualifications are needed to be a Salesforce Admin Developer?

To excel as a Salesforce Admin Developer, you should have a solid understanding of Salesforce platform administration, declarative automation tools, and proficiency in Apex and Lightning components, typically supported by a Salesforce Administrator and/or Platform Developer certification. Experience with Salesforce tools like Process Builder, Flow, and knowledge of integration APIs is highly valued. Strong analytical thinking, communication skills, and the ability to collaborate with cross-functional teams help drive impactful business solutions. These abilities are crucial for efficiently configuring, customizing, and maintaining Salesforce environments to align with organizational needs.

What are common challenges faced by Salesforce Admin Developers in their daily work?

Salesforce Admin Developers often juggle multiple responsibilities, from implementing new features and troubleshooting system issues to managing user requests and keeping up with platform updates. Balancing immediate business needs with long-term system scalability can be challenging, especially as requirements from various stakeholders evolve. Additionally, integrating Salesforce with other business systems and maintaining data integrity require both technical skill and attention to detail. However, these challenges provide valuable opportunities to develop problem-solving abilities and deepen your expertise in the Salesforce ecosystem.

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Salesforce Admin Developer jobs near you
Infographic showing various Salesforce Admin Developer job openings in Connecticut as of August 2026, with employment types broken down into 79% Full Time, 4% Part Time, 2% Temporary, and 15% Contract. Highlights an 80% Physical, 6% Hybrid, and 14% Remote job distribution, with an average salary of $94,046 per year, or $45.2 per hour.

Solution Architect

INFOSYS NOVA HOLDINGS LLC

Windsor, CT • On-site

$62.75 - $82.75/hr

Full-time

Re-posted 2 days ago

Job description

"We are unable to sponsor or take over sponsorship of an employment visa at this time."


NICE CXone Solution ArchitectPosition Summary

We are seeking an experienced NICE CXone Solution Architect to lead the design, implementation, optimization, and transformation of enterprise contact center solutions. This role will be responsible for architecting scalable, highly available customer experience (CX) platforms utilizing NICE CXone and related technologies, including voice, digital, AI, analytics, and telephony integrations.

The ideal candidate will have deep expertise in contact center architecture, IVR/ACD design, cloud migration strategies, API integrations, routing optimization, and omnichannel customer engagement. This individual will serve as a trusted advisor to business and technology stakeholders, driving innovation and continuous improvement across the CX ecosystem.

Key ResponsibilitiesSolution Architecture & Design
  • Design and develop enterprise NICE CXone solutions for voice and digital customer engagement channels.
  • Create High-Level Designs (HLDs), Low-Level Designs (LLDs), architecture diagrams, data flow diagrams, and routing strategies.
  • Define end-to-end customer journeys and omnichannel interaction flows.
  • Architect solutions for scalability, high availability, disaster recovery, and business continuity.
Contact Center Platform Development
  • Lead the design and optimization of:
    • ACD routing strategies
    • IVR call flows
    • Omnichannel routing
    • Digital engagement channels
    • Outbound campaigns
  • Develop and maintain routing plans, interaction workflows, and automation strategies.
  • Evaluate and implement platform enhancements to improve customer and agent experiences.
Integrations & Telephony
  • Design and support integrations between NICE CXone and:
    • CRM platforms (Salesforce, Dynamics, ServiceNow, etc.)
    • ERP systems
    • Workforce Management (WFM)
    • Quality Management (QM)
    • Analytics platforms
    • Telephony providers
  • Define and govern integrations utilizing:
    • REST APIs
    • SOAP Services
    • Webhooks
    • Middleware platforms
  • Troubleshoot and resolve complex integration and telephony issues.
Cloud Migration & Transformation
  • Develop migration roadmaps and implementation strategies for contact center modernization initiatives.
  • Create cutover plans, rollback procedures, risk mitigation strategies, and contingency plans.
  • Provide strategic consulting for cloud adoption and CX transformation programs.
  • Lead architecture reviews and validate solution designs prior to implementation.
AI, Automation & Analytics
  • Drive adoption of AI-powered customer experience capabilities.
  • Identify opportunities to leverage:
    • Virtual agents
    • Conversational AI
    • Intelligent routing
    • Workflow automation
    • Speech and interaction analytics
  • Evaluate new platform capabilities and recommend adoption strategies.
Performance, Security & Compliance
  • Ensure solutions align with enterprise security standards and regulatory requirements.
  • Implement best practices for platform performance, resiliency, and maintainability.
  • Monitor system health and identify optimization opportunities.
  • Conduct root cause analysis and lead resolution efforts for critical incidents and platform issues.
Leadership & Collaboration
  • Partner with business, operations, infrastructure, development, and vendor teams.
  • Provide architectural guidance and technical leadership across project teams.
  • Review and approve scripts, integrations, workflows, and technical solutions.
  • Mentor engineers, administrators, and implementation teams.
Required Qualifications
  • Bachelor's degree in Computer Science, Information Technology, Engineering, or related field.
  • 5+ years of experience designing and implementing enterprise contact center solutions.
  • 3+ years of experience with NICE CXone (NICE inContact) architecture and administration.
  • Strong experience designing IVR, ACD, routing, and omnichannel customer engagement solutions.
  • Experience integrating contact center platforms with enterprise systems.
  • Strong understanding of cloud architecture and SaaS platforms.
  • Experience with API-based integrations using REST, SOAP, and Webhooks.
  • Knowledge of telephony technologies including SIP, VoIP, call routing, and carrier integrations.
  • Experience supporting large-scale contact center migrations and transformations.




Kaleidoscope, an Infosys Company, is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.