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Sales Support Associate Jobs in Brighton, MA (NOW HIRING)

Detection Technology

Sales Support Associate

Billerica, MA · On-site

$18 - $23.25/hr

Sales Support Associate Are you interested in joining a cutting-edge global technology company and working alongside innovative colleagues around the world? Would you like to contribute directly to ...

Tapestry, Inc.

Sales Support Associate III

Somerville, MA · On-site

$18.50 - $24/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting ...

Tapestry, Inc.

Sales Support Associate III

Somerville, MA · On-site

$18.50 - $24/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting ...

Tapestry, Inc.

Sales Support Associate III

Somerville, MA

$18.50 - $24/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting ...

Tapestry, Inc.

Sales Support Associate II

Braintree, MA

$17.25 - $22.25/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting ...

Tapestry, Inc.

Sales Support Associate III

Somerville, MA

$18.50 - $24/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting ...

Acosta

Sales Support Team - Warehouse

Marlborough, MA · On-site

$46K - $66K/yr

As a Sales Support Team member, you will be an integral part of our warehouse operations. Your primary responsibilities will include maintaining a well-organized and clean warehouse environment ...

Waterworks

Sales Support Specialist

Boston, MA · On-site

$24.50 - $33.25/hr

We empower our associates with extensive training, career growth opportunities, competitive ... Support the Showroom Sales Consultants in the sales efforts with pre-sale activities like quotes ...

Waterworks

Sales Support Specialist

Boston, MA

$25 - $28/hr

We empower our associates with extensive training, career growth opportunities, competitive ... Support the Showroom Sales Consultants in the sales efforts with pre-sale activities like quotes ...

chicosfas

Support Associate - Chico's

Canton, MA · On-site

$15 - $18.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

chicosfas

Support Associate - Chico's

Canton, MA

$15 - $18.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

chicosfas

Support Associate - Soma

Braintree, MA · On-site

$15 - $18.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

chicosfas

Support Associate - Chico's

Chestnut Hill, MA · On-site

$15 - $18.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

chicosfas

Support Associate - Soma

Natick, MA · On-site

$15 - $18.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

chicosfas

Support Associate - Soma

Braintree, MA · On-site

$15 - $18.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

chicosfas

Support Associate - Chico's

Chestnut Hill, MA · On-site

$15 - $18.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

chicosfas

Support Associate - Soma

Natick, MA

$15 - $18.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

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All JobsSales Support Associate JobsSales Support Associate Jobs in Brighton, MA

Sales Support Associate information

See Brighton, MA salary details

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How much do sales support associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for sales support associate in Brighton, MA is $20.60, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $23.08 per hour, depending on experience, location, and employer.

What is a sales support associate?

Sales Support Associates are professionals who assist sales teams by handling administrative tasks, processing orders, managing customer inquiries, and maintaining sales records. They play a key role in ensuring smooth operations within the sales department, allowing sales representatives to focus on generating new business. Their duties often include preparing sales reports, coordinating with other departments, and supporting customers throughout the sales process.

How does a sales support associate typically collaborate with sales representatives and other departments?

Sales Support Associates work closely with sales representatives by handling administrative tasks such as processing orders, preparing sales documents, and responding to customer inquiries, which allows sales reps to focus on closing deals. They also interact with departments like marketing, logistics, and finance to ensure smooth order fulfillment and accurate record-keeping. This collaborative environment helps streamline the sales process, resolve issues quickly, and provide a seamless experience for both the sales team and customers.

What are the key skills and qualifications needed to thrive as a sales support associate, and why are they important?

To thrive as a Sales Support Associate, you need strong organizational skills, attention to detail, and a background in business or sales administration, often supported by a relevant associate's degree or equivalent experience. Familiarity with CRM software, order processing systems, and Microsoft Office Suite is typically required. Excellent communication, problem-solving abilities, and a proactive attitude help you build relationships and efficiently support the sales team. These skills are crucial for ensuring smooth sales operations, enhancing customer satisfaction, and driving overall team performance.

What is the difference between Sales Support Associate vs Customer Service Representative?

AspectSales Support AssociateCustomer Service Representative
Primary RoleSupports sales teams with order processing, CRM updates, and sales documentationAssists customers with inquiries, complaints, and product information
Required SkillsCommunication, organization, familiarity with CRM softwareCommunication, problem-solving, product knowledge
Work EnvironmentOffice setting, sales departmentsCall centers, retail, or office settings
Common CertificationsNone required but CRM or sales certifications helpfulNone typically required

The Sales Support Associate primarily assists sales teams by managing administrative tasks and supporting sales processes, while Customer Service Representatives focus on addressing customer inquiries and resolving issues. Both roles require strong communication skills and are vital in customer-facing or sales environments, but their core responsibilities differ significantly.

What job categories do people searching Sales Support Associate jobs in Brighton, MA look for?

The top searched job categories for Sales Support Associate jobs in Brighton, MA are:

What cities near Brighton, MA are hiring for Sales Support Associate jobs?

Cities near Brighton, MA with the most Sales Support Associate job openings:

Sales Support Associate jobs near you
Infographic showing various Sales Support Associate job openings in Brighton, MA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $42,838 per year, or $20.6 per hour.

Sales Support Associate

Detection Technology

Billerica, MA • On-site

$18 - $23.25/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

With us You do
WORK THAT MATTERS
We are the most trusted partner imaging the unknown by creating foresight capabilities quicker to discover and prevent threats. Our solutions contribute to the improvement of people's health and safety daily. With us you do work that truly matters.
We are a global provider of X-ray detector solutions and services for medical, security, and industrial applications. Our solutions range from sensor components to optimized detector subsystems with ASICs, electronics, mechanics, software, and algorithms.
Our net sales totalled EUR 101 million in 2025. We have around 700 active customers in over 40 countries. We employ around 500 people in Finland, China, India, France, and the US. Our company's shares are listed on the Nasdaq First North Growth Market Finland.
We are currently seeking a motivated and detail-oriented professional to join our team in Billerica, Massachusetts as an:
Sales Support Associate
Are you interested in joining a cutting-edge global technology company and working alongside innovative colleagues around the world? Would you like to contribute directly to technologies that help make the world safer and healthier?
If so, we invite you to become part of a customer-focused organization at the forefront of X-ray imaging solutions for threat detection, industrial inspection, and medical applications.
Position Overview
The Inside Sales Associate supports sales and marketing activities across our Security, Industrial, and Medical business units throughout North and South America. This role plays a critical part in supporting customer relationships, coordinating order fulfillment, and ensuring smooth operational execution.
Key Responsibilities
Sales Operations & Customer Support
  • Receive and process customer purchase orders within the ERP system
  • Coordinate order fulfillment and confirmations with internal operations teams
  • Communicate logistics and shipment details to customers
  • Manage import/export documentation and processes
  • Generate and deliver customer invoices
  • Receive and process RMA requests
  • Open and manage RMA cases within the CRM system
  • Coordinate communications and logistics between customers and service teams
  • Support selected CRM administration activities

Sales & Marketing Support
  • Assist with lead generation and qualification
  • Support customer issue resolution and general customer communications
  • Handle incoming phone calls and emails
  • Welcome office visitors and coordinate inbound/outbound shipments
  • Process customer remittances
  • Assist with inventory management activities
  • Support preparation of marketing collateral including brochures, presentations, datasheets, and website updates
  • Support trade shows, exhibitions, and marketing events
  • Assist with office administration including invoices and supplies management

Qualifications
  • 3-5 years of experience in import/export logistics or sales operations
  • Familiarity with ERP systems, preferably Infor LN or Baan
  • Experience with CRM platforms, preferably Salesforce
  • Strong Microsoft Office skills
  • Customer-focused mindset with excellent communication and interpersonal skills
  • Strong organizational and multitasking abilities
  • Self-motivated, proactive, and team-oriented approach
  • Fluent English communication skills, both written and verbal
  • Additional language skills are considered an asset
  • Bachelor's degree in Business Administration or equivalent
  • Experience in international business and/or scientific or high-technology industries is preferred

Why Join DT?
DT offers a challenging and rewarding opportunity within a growing international high-technology company. You will work alongside experienced professionals in a collaborative global environment while contributing to technologies that truly make a difference.
We offer a competitive compensation package and excellent benefits.
This position reports to the Vice President, Sales Americas and is based in our Billerica, Massachusetts office. Please note that this is an on-site position and not eligible for remote work.
Apply
Interested candidates are encouraged to send their resume and salary requirements through our recruitment system.
Department Americas Business Unit Locations Boston

Apply