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Sales Services Associate Jobs in Alabama (NOW HIRING)

Busey

$20 - $25/hr

Sales Support, Compliance, Customer Service, and Teamwork. * Take part in formulating the ... In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible ...

European Wax Center

Guest Service Associate

Opelika, AL · On-site

$12 - $14/hr

We deliver exceptional waxing services in a warm, vibrant, and positively energized space. Our team ... Sales experience is preferred (especially if you love chatting and connecting!) * A genuine desire ...

European Wax Center

Guest Service Associate

Hoover, AL · On-site

$12 - $14/hr

We deliver exceptional waxing services in a warm, vibrant, and positively energized space. Our team ... Sales experience is preferred (especially if you love chatting and connecting!) * A genuine desire ...

European Wax Center

Guest Service Associate

Birmingham, AL · On-site

$12 - $14/hr

We deliver exceptional waxing services in a warm, vibrant, and positively energized space. Our team ... Sales experience is preferred (especially if you love chatting and connecting!) * A genuine desire ...

RumbleOn

Sales Associate - RideNow Huntsville

Huntsville, AL · On-site

$12.75 - $17.50/hr

RideNow Powersports is looking for an energetic, positive, and customer-focused Sales Associate to ... Provide exceptional service and product knowledge to help customers find their dream ride

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Sales Services Associate information

What does a Sales Services Associate do?

A Sales Services Associate is responsible for supporting the sales team by handling customer inquiries, processing orders, and ensuring clients receive excellent service throughout the sales process. They often manage administrative tasks, assist with product information, and help resolve any issues that arise before, during, or after a sale. Their role is vital in maintaining customer satisfaction and supporting the overall sales function within a company.

What are the key skills and qualifications needed to thrive as a Sales Services Associate?

To thrive as a Sales Services Associate, you need strong interpersonal skills, sales acumen, and a high school diploma or equivalent, with many employers preferring prior sales or customer service experience. Familiarity with Customer Relationship Management (CRM) software, point-of-sale (POS) systems, and proficiency in Microsoft Office are typically required. Outstanding communication, problem-solving, and active listening skills help build rapport with clients and resolve their concerns effectively. These skills and qualifications are critical for meeting sales targets, ensuring customer satisfaction, and contributing to the company’s overall success.

How does a Sales Services Associate typically collaborate with account managers and other departments to ensure client satisfaction?

As a Sales Services Associate, you'll often serve as a crucial link between the sales team, account managers, and other departments such as customer service and logistics. Your role involves processing orders, addressing client inquiries, and coordinating internally to resolve issues or fulfill special requests. Regular communication and teamwork are essential, as you'll need to relay client feedback, coordinate delivery schedules, and ensure that client expectations are met or exceeded. This cross-functional collaboration helps maintain high levels of client satisfaction and supports the overall success of the sales process.

What is the difference between Sales Services Associate vs Customer Service Representative?

AspectSales Services AssociateCustomer Service Representative
Required CredentialsHigh school diploma; sales or customer service experienceHigh school diploma; customer service experience
Work EnvironmentSales departments, retail, call centersCall centers, retail, support centers
Employer & Industry UsageSales-focused roles across various industriesCustomer support across multiple sectors
Common Search & ComparisonSales support, client assistanceCustomer support, client service

The main difference between a Sales Services Associate and a Customer Service Representative lies in their primary focus. Sales Services Associates typically focus on supporting sales processes, assisting clients with purchases, and promoting products, while Customer Service Representatives primarily handle inquiries, resolve issues, and provide support without a direct sales component. Both roles require strong communication skills and experience in customer interaction, but their core responsibilities differ based on sales involvement.

What cities in Alabama are hiring for Sales Services Associate jobs?

Cities in Alabama with the most Sales Services Associate job openings:

Sales Services Associate jobs near you

Guest Services Associate

Alabama Gulf Coast Zoo

Gulf Shores, AL • On-site

$13 - $16/hr

Full-time

Re-posted 13 days ago

Job description

Description:

 The primary responsibilities of the Guest Services Associate are in the retail and outdoor amusement areas. This position must be willing to work inside the gift shop and outside in attractions. The job entails day-to-day amusement and retail operations and the ability to engage with guests in a busy environment, providing all guests with a positive experience. Excellent customer service skills are a priority.


Key Responsibilities of the Guest Services Associate
The Guest Services Associate is required to:

  • Maintain good standing, attitude, work ethic, etc., providing exceptional customer service to guests, and striving to maintain harmonious relations among staff
  • Provide accurate general information to guests and ensure good guest experiences
  • Keep work areas neat
  • Clean and stock in the gift shop
  • Clean equipment, rides, booths, and grounds- including restrooms
  • Operate POS system
  • Operate attractions (soaring eagle zip line, safari cars, train, carousel)
  • Inform riders of rules, safety regulations, or prohibited items on rides
  • Ensure all riders of an attraction are safe and complying to park rules
  • Following SOPs and complete checklists
  • Use radios for communication and follow the proper chain of command
  • Make decisions guided by the core values of the Alabama Gulf Coast Zoo
  • Participate in morning meetings and temperature checks
  • Participate in after-hours events
  • Other duties as needed, and cooperation with departments outside of amusements (administration, maintenance, guest services, etc.)

The above-listed duties are general statements of required major duties and responsibilities performed on a regular and continuous basis. They do not exclude other duties as assigned.

Experience:

  • A minimum of 2 years’ experience in retail/ guest services
  • Candidates with ride operator experience will be given preference

Education:

  • High school diploma

Licensure/Certification:

  • Must maintain a valid Driver’s License

Software Requirements:

  • Must have basic computer knowledge
  • Must be able to utilize the Point of Sale software system and communicate errors to the help desk.

Machinery/Tools/Equipment Requirements:

  • Must have the ability to use mobile devices, computer, fax, scanner, phone, and copy machine
  • Must be knowledgeable in communicating via email

Physical Requirements:

  • Sitting or standing, bending, stooping, and per OSHA regulations: Heavy work involving lifting no more than 25 pounds at a time with frequent lifting or varying of objects weighing up to 50 pounds.
  • Constant adequate range of motion and mobility are required.

Environmental/Working Conditions:

  • Long hours are sometimes required including evenings, weekends, and holidays.
  • Required to work outdoors in extreme temperatures and wear face masks where social distancing isn’t possible.
  • Ability to work under and handle stress in an appropriate manner required.
  • Ensure that storage and guest areas are maintained in a clean, organized, and safe fashion.
  • The candidate must be able to work effectively unsupervised and approach all encounters with employees and guests in a friendly, service-oriented manner.

Personal Attributes: Strong interpersonal skills; ability to communicate and manage well with a wide variety of people within the organization. High attention to detail. Commitment to continually making the Alabama Gulf Coast Zoo a better place for its animals, its staff, and its guests.

“We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.”

Requirements: