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Sales Associate Keyholder Jobs in Springfield, MA

Follett

Assistant Store Manager

Hartford, CT · On-site

You will be responsible for driving results through sales growth while delivering the highest level ... Keyholder with opening and closing responsibilities. * Calculates deposits, counts cash drawers ...

Follett

Assistant Store Manager

Hartford, CT · On-site

You will be responsible for driving results through sales growth while delivering the highest level ... Keyholder with opening and closing responsibilities. * Calculates deposits, counts cash drawers ...

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All JobsSales Associate Keyholder JobsSales Associate Keyholder Jobs in Springfield, MA

Sales Associate Keyholder information

See Springfield, MA salary details

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How much do sales associate keyholder jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for sales associate keyholder in Springfield, MA is $15.64, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $16.30 per hour, depending on experience, location, and employer.

What is a sales associate keyholder?

Sales Associate Keyholders are retail employees who not only assist customers and handle sales transactions but also have additional responsibilities, such as opening and closing the store and managing keys. They typically support store management by overseeing daily operations, handling cash deposits, and ensuring store security. This dual role combines customer service skills with leadership and trustworthiness, making them vital team members in a retail environment.

What additional responsibilities does a sales associate keyholder have compared to a regular sales associate?

As a Sales Associate Keyholder, you take on extra duties beyond standard sales tasks, such as opening and closing the store, handling cash deposits, and ensuring store security. You may also be responsible for overseeing other team members during shifts, resolving customer issues when a manager is not present, and assisting with inventory management. This position often serves as a stepping stone to supervisory or management roles, offering valuable leadership experience and exposure to store operations.

What are the key skills and qualifications needed to thrive as a sales associate keyholder, and why are they important?

To thrive as a Sales Associate Keyholder, you need strong sales abilities, cash handling experience, and a solid understanding of retail operations, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and sometimes basic security protocols is typically required. Outstanding customer service, reliability, leadership, and problem-solving skills help you excel in this role. These skills and qualities are crucial for ensuring smooth store operations, driving sales, and maintaining security and customer satisfaction when supervising or opening/closing the store.

What is the difference between Sales Associate Keyholder vs Sales Associate?

AspectSales Associate KeyholderSales Associate
CredentialsHigh school diploma; experience in retailHigh school diploma; entry-level
Work EnvironmentRetail stores, often with additional responsibilitiesRetail stores, customer service focus
Employer UsageUsed in retail chains, indicating a supervisory roleCommon entry-level position in retail
Search & Comparison IntentUnderstanding supervisory roles in retailEntry-level retail job details

The main difference between a Sales Associate Keyholder and a Sales Associate is that the Keyholder typically has additional responsibilities such as opening and closing the store, and may have some supervisory duties, whereas a Sales Associate primarily focuses on customer service and sales. The Keyholder role often requires more experience but does not necessarily involve managerial duties. Both roles are common in retail environments and share similar credentials, but the Keyholder position indicates a higher level of responsibility within the store.

Is a sales associate keyholder an entry level job?

A sales associate keyholder position is often considered an entry-level role that requires basic customer service skills and familiarity with sales environments. However, it may also involve additional responsibilities such as opening and closing the store, which could require some experience or training. Overall, it is accessible to those starting in retail but may prefer candidates with some prior retail experience.

What qualifications do you need to be a sales associate keyholder?

To be a sales associate keyholder, candidates typically need previous retail experience, strong customer service skills, and the ability to handle cash registers and inventory. Leadership qualities and reliability are important, as keyholders often open and close stores and oversee staff in the absence of managers.

What cities near Springfield, MA are hiring for Sales Associate Keyholder jobs?

Cities near Springfield, MA with the most Sales Associate Keyholder job openings:

Sales Associate Keyholder jobs near you

Keyholder (PT) - Westfarms Shopping Mall

Hartford, CT • On-site

UNTUCKit
Apparel and Accessories Stores • 51 - 200 employees
Learn more about UNTUCKitexternal

$20 - $22/hr

Part-time

Retirement, PTO

Posted 23 days ago

UNTUCKit rating

4.9

Company rating: 4.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

We're looking for a results-oriented leader who thrives in a performance-driven retail environment and leads from the sales floor. This role is ideal for a motivated leader who knows how to convert traffic into revenue, elevate the customer experience, and inspire a team to exceed goals.

If you love clienteling, coaching teams to win, and turning every interaction into a brand-building moment - we want to meet you!

What You'll Do

Drive Sales & Client Engagement

  • Lead by example in achieving and exceeding individual and store sales goals
  • Proactively engage customers, assess needs, and deliver personalized styling solutions
  • Build and maintain strong client relationships through effective clienteling and follow-up
  • Identify opportunities to cross-sell and upsell to maximize each transaction
  • Leverage product knowledge to confidently communicate value and drive conversions

Lead the Sales Floor

  • Inspire and motivate associates to deliver high-performance selling behaviors
  • Create a dynamic, energetic, and results-focused sales culture
  • Coach team members in real time to improve selling techniques and client engagement
  • Execute UNTUCKit University training and reinforce daily performance conversations

Deliver Operational Excellence

  • Open and close the store with accountability for results and standards
  • Maintain a visually compelling, sales-focused floor environment
  • Ensure stockroom organization supports selling efficiency
  • Monitor KPIs and contribute insights based on customer feedback and sales trends
What You Bring
  • Prior retail leadership or keyholder experience
  • Proven ability to drive sales and influence team performance
  • Strong clienteling skills and a customer-first mindset
  • High energy, strong communication skills, and a passion for results
  • Commitment to living our CORE Values: Be Kind, Own It, Work Together, Communicate, Mentor, and Have Fun

Requirements

    • Proven work experience as a Supervisor, Key holder or Assistant Manager
    • Basic understanding of sales principles and customer service practices
    • Proficiency in Apple products and G-suite, Omni-channel POS systems
    • Solid communication and interpersonal skills
    • Ability to work in the store alone
    • Flexible with scheduling and available to work retail hours, which may include day, evening, weekends and/or holidays.
    • High school degree
    • Part Time: Hours May Vary.

Benefits

  • Retirement Plan (401k)
  • Paid Time Off ( & Public Holidays)
  • Training & Development
  • Casual working environment
  • Wellness Resources
  • 50-75% employee discount
  • Pay Range: $20 - $22 hourly rate

What UNTUCKit employees say

Pay

Benefits

Hours and flexibility

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