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Sales Associate Keyholder Jobs in Boston, MA (NOW HIRING)

Keyholder Sales Associate

Beverly, MA · On-site

$16.50 - $18.75/hr

... Keyholder . A driven and aspiring leader, focused on driving sales by building the Saks OFF 5TH ... As the keeper of keys, you will partner with associates to own merchandise recovery and ...

We are seeking a passionate and customer-focused Sales Associate who enjoys creating meaningful ... Depending on business needs, this role may include opening and closing responsibilities, keyholder ...

We are seeking a passionate and customer-focused Sales Associate who enjoys creating meaningful ... Depending on business needs, this role may include opening and closing responsibilities, keyholder ...

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Sales Associate Keyholder information

See Boston, MA salary details

$11

$17

$21

How much do sales associate keyholder jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for sales associate keyholder in Boston, MA is $17.05, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $17.74 per hour, depending on experience, location, and employer.

What is a sales associate keyholder?

Sales Associate Keyholders are retail employees who not only assist customers and handle sales transactions but also have additional responsibilities, such as opening and closing the store and managing keys. They typically support store management by overseeing daily operations, handling cash deposits, and ensuring store security. This dual role combines customer service skills with leadership and trustworthiness, making them vital team members in a retail environment.

What additional responsibilities does a sales associate keyholder have compared to a regular sales associate?

As a Sales Associate Keyholder, you take on extra duties beyond standard sales tasks, such as opening and closing the store, handling cash deposits, and ensuring store security. You may also be responsible for overseeing other team members during shifts, resolving customer issues when a manager is not present, and assisting with inventory management. This position often serves as a stepping stone to supervisory or management roles, offering valuable leadership experience and exposure to store operations.

What are the key skills and qualifications needed to thrive as a sales associate keyholder, and why are they important?

To thrive as a Sales Associate Keyholder, you need strong sales abilities, cash handling experience, and a solid understanding of retail operations, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and sometimes basic security protocols is typically required. Outstanding customer service, reliability, leadership, and problem-solving skills help you excel in this role. These skills and qualities are crucial for ensuring smooth store operations, driving sales, and maintaining security and customer satisfaction when supervising or opening/closing the store.

What is the difference between Sales Associate Keyholder vs Sales Associate?

AspectSales Associate KeyholderSales Associate
CredentialsHigh school diploma; experience in retailHigh school diploma; entry-level
Work EnvironmentRetail stores, often with additional responsibilitiesRetail stores, customer service focus
Employer UsageUsed in retail chains, indicating a supervisory roleCommon entry-level position in retail
Search & Comparison IntentUnderstanding supervisory roles in retailEntry-level retail job details

The main difference between a Sales Associate Keyholder and a Sales Associate is that the Keyholder typically has additional responsibilities such as opening and closing the store, and may have some supervisory duties, whereas a Sales Associate primarily focuses on customer service and sales. The Keyholder role often requires more experience but does not necessarily involve managerial duties. Both roles are common in retail environments and share similar credentials, but the Keyholder position indicates a higher level of responsibility within the store.

Is a sales associate keyholder an entry level job?

A sales associate keyholder position is often considered an entry-level role that requires basic customer service skills and familiarity with sales environments. However, it may also involve additional responsibilities such as opening and closing the store, which could require some experience or training. Overall, it is accessible to those starting in retail but may prefer candidates with some prior retail experience.

What qualifications do you need to be a sales associate keyholder?

To be a sales associate keyholder, candidates typically need previous retail experience, strong customer service skills, and the ability to handle cash registers and inventory. Leadership qualities and reliability are important, as keyholders often open and close stores and oversee staff in the absence of managers.

What cities near Boston, MA are hiring for Sales Associate Keyholder jobs?

Cities near Boston, MA with the most Sales Associate Keyholder job openings:

Keyholder Sales Associate

Beverly, MA • On-site

$16.50 - $18.75/hr

Full-time

Medical, Dental, Vision

Re-posted 4 days ago


Saks OFF 5TH rating

5.0

Company rating: 5.0 out of 10

Based on 25 frontline employees who took The Breakroom Quiz


Job description

Saks OFF 5TH is the premier online luxury off-price destination. Through its website and app, Saks OFF 5TH provides a compelling assortment of brands to fashion-seeking customers at the best prices. The company is reimagining traditional off-price with a digitally-native model focused on customer experience.
What This Position Is All About:

We are looking for a reliable, trustworthy, and team-focused Keyholder. A driven and aspiring leader, focused on driving sales by building the Saks OFF 5TH clienteling experience and exceeding customer expectations. As the keeper of keys, you will partner with associates to own merchandise recovery and replenishment, open and close the store, and play a vital role in maintaining our reputation as the premier luxury-value destination. If you enjoy creating a memorable experience for each customer, and inspiring others to do the same along the way, this could be your chance to take your retail career to the next level.
Who Are You:

  • Aspiring leader who can educate, drive results, and maintain high standards
  • Entrepreneurial individual with competitive drive and confidence to succeed
  • Customer champion who provides a personalized shopping experience
  • Confident and professional communicator
  • Energetic sales professional who can easily adapt to changes and can be relied upon to consistently deliver exceptional results with little to no guidance
  • Passionate and enthusiastic fashion expert with an outstanding work ethic
  • Natural problem-solver who contributes to a collaborative work environment that encourages creative thinking and innovation


You Also Have:

  • High school diploma or equivalent
  • 3 - 5 years of experience in a retail, customer service, or sales environment; keyholder or supervisor experience preferred
  • Basic computer proficiency
  • Proven sales track record and results driven approach
  • Proven time management skills and comfortable managing multiple projects with shifting priorities
  • Demonstrated ability to deliver a high standard of customer service and build exceptional customer relationships
  • Thorough knowledge of the fashion industry and a passion for sharing your expertise
  • Ability to act promptly in routine situations and see a clear plan of action to a positive result in the customer's eyes
  • Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers
  • Flexibility to work evenings, weekends and public holidays


As The Keyholder, You Will:

  • Focus on the customer experience by taking personal accountability to anticipate needs and exceed our customers' expectations
  • Maintain up-to-date knowledge of promotions, merchandise, and customer service policies
  • Be cross-trained in store functions and provide coaching to associates
  • Be responsible for opening and closing the store, managing bank deposits, balancing point of sale drawers and safe, and maintaining the physical security of the building
  • Collaborate with store management to organize marketing and promotional campaigns, and coordinate staff schedules and activities
  • Resolve customer issues through aligning to the core values of trust, integrity, and respect
  • Build rapport with customers and team, resulting in repeat customers and engaged associates
  • Maintain sales-floor standards, including replenishment and presentation, general appearance and cleanliness of the department
  • Participate and support in training for new company programs, procedures, and technologies
  • Consistently model and coach the selling behaviors to meet or exceed key performance indicators
  • Adhere to Asset Protection control and compliance procedures; maintain knowledge of all Health and Safety protocols and Emergency procedures to ensure the safety of our associates and customers alike
  • Efficiently complete tasks or special projects assigned by store leadership


Your Life and Career at Saks OFF 5TH:

  • Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to win
  • Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers
  • A culture that promotes a flexible work environment
  • Benefits package for all eligible full-time employees (including medical, dental and vision)
  • An amazing employee discount and other exciting perks


#OFF5THKeyholder

Thank you for your interest with Saks OFF 5TH. We look forward to reviewing your application.

Saks OFF 5TH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Saks OFF 5TH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Saks OFF 5TH welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.

Your Life and Career at Saks OFF 5TH:

  • Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to win
  • Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers
  • A culture that promotes a flexible work environment
  • Benefits package for all eligible full-time employees (including medical, dental and vision)
  • An amazing employee discount and other exciting perks

Thank you for your interest with Saks OFF 5TH. We look forward to reviewing your application.

We believe that our differences not only make us stronger, but also guide our evolution and future growth. All associates are expected to create an inclusive environment free from harassment, discrimination, and bullying.Together, we celebrate, advocate for, and learn from our colleagues, customers and communities to create the best environment to shop and work for all.


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