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Sales And Production Associate information

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$22

How much do sales and production associate jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for sales and production associate in the United States is $16.82, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What does a Sales and Production Associate do?

A Sales and Production Associate is responsible for supporting both the sales and production teams within a company. Their duties typically include assisting customers, processing sales transactions, coordinating orders, and helping ensure products are manufactured or prepared according to specifications. They may also help track inventory, communicate with vendors, and address customer inquiries. This role requires strong organizational and communication skills, as well as the ability to multitask in a fast-paced environment.

What is the difference between Sales And Production Associate vs Customer Service Representative?

AspectSales And Production AssociateCustomer Service Representative
Primary RoleSupports sales processes and production tasks, often involved in order fulfillment and manufacturing coordinationHandles customer inquiries, provides support, and manages client relationships
Required SkillsCommunication, basic sales knowledge, production proceduresCommunication, problem-solving, customer service skills
Work EnvironmentManufacturing or sales office, production floorCall center, retail, or office setting
Common CertificationsNone typically required, some roles may prefer sales or production certificationsCustomer service certifications optional

While both roles involve communication and support, Sales And Production Associates focus on sales support and production tasks, whereas Customer Service Representatives primarily handle customer inquiries and service issues. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

How does a Sales and Production Associate typically balance customer-facing duties with production responsibilities?

Sales and Production Associates often split their time between interacting with customers and ensuring that products are prepared or delivered efficiently. This dual focus requires strong organizational skills and the ability to prioritize tasks, as they might switch between managing sales transactions, assisting customers, and supporting the production team within the same shift. Effective communication with both team members and clients is essential to prevent misunderstandings and meet deadlines. Over time, associates develop multitasking abilities and a comprehensive understanding of both sales techniques and production workflows, which can open up opportunities for advancement into supervisory or specialized roles.

What are the key skills and qualifications needed to thrive as a Sales and Production Associate, and why are they important?

To excel as a Sales and Production Associate, you need a solid understanding of sales principles, product knowledge, and basic production processes, often supported by a high school diploma or relevant experience. Familiarity with point-of-sale (POS) systems, inventory management software, and production tracking tools is typically required. Strong interpersonal skills, time management, and adaptability help you effectively serve customers and coordinate with team members. These skills ensure efficient operations, high customer satisfaction, and the ability to meet sales and production goals.
What cities are hiring for Sales And Production Associate jobs? Cities with the most Sales And Production Associate job openings:
What are the most commonly searched types of Sales And Production jobs? The most popular types of Sales And Production jobs are:
What states have the most Sales And Production Associate jobs? States with the most job openings for Sales And Production Associate jobs include:
Sales And Production Associate jobs near you

Sales Production Associate - Portage - FT

GOODWILL INDUSTRIES GROUP

Portage, IN

$11/hr

Full-time

Posted 5 days ago

Job description

Job Objective:

To efficiently receive, sort, price, tag, and stock donations, ensuring a seamless flow from the drive-thru to the sales floor. Contribute to the overall smooth operation of a fast-paced retail environment. This position reports to the Store Manager who evaluates performance annually.

In addition, embodies the Goodwill Mission to: "Empower people to achieve their most abundant life" and upholds the Company Core Values of: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do the Right Thing.

Essential Job Functions:
  • Greet customers warmly, provide excellent customer service and address customer inquiries promptly to ensure a positive shopping experience.
  • Track and inventory levels, perform regular counts, restock merchandise on the sales floor, and report discrepancies to management. Ensure stockroom and back-end inventory are organized for easy access.
  • Process customer purchases accurately using the POS system, handle cash, credit, and debit transactions accurately, monitor cash drawer for discrepancies, and assist with end-of-day cash balancing and deposits.
  • Uphold Kaizen standards by continuously seeking ways to improve efficiency, organization, and workflow.
  • Work collaboratively with team members and supervisors to support store operations, adapt to changing priorities, and contribute to a positive, team-oriented work environment.
  • Other duties as assigned by supervisor.
Required Education and Skills:
  • Excellent customer service skills with the ability to engage positively with donors, express gratitude, and create a welcoming experience.
  • Friendly and approachable demeanor, demonstrating patience and professionalism in all interactions.
  • Strong attention to detail when sorting, inspecting, and pricing donated items to ensure quality, proper categorization, and compliance with store guidelines.
  • Ability to quickly learn and apply donation policies, including identifying acceptable and non-acceptable items.
  • Basic understanding of safety protocols, including proper lifting techniques, hazard awareness, and workplace safety procedures to prevent injuries and ensure a secure environment.
  • Ability to work efficiently in a fast-paced setting while maintaining accuracy and organization.
  • Strong teamwork and communication skills to collaborate effectively with colleagues and supervisors.
Qualifications:
  • Authorized to work in the United States.
  • Flexible availability.
  • Able to frequently bend, twist, reach above shoulder level, push and pull, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 lbs.
  • Ability to safely operate material handling equipment, personal protective equipment (PPE), and light industrial machinery.
  • day.
  • Ability to move filled boxes barrels and Z racks weighing no more than 50 pounds.

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