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Sales And Customer Service Manager Jobs (NOW HIRING)

RCI Metalworks LLC

Customer Service Manager

Loveland, CO · On-site

$55K - $65K/yr

The purpose of the Sales and Customer Service Department is to provide best in class service that ... As Customer Service Manager, you are responsible for ensuring that the Sales and CS Departments are ...

Aston Carter

Customer Service Manager

Painesville, OH · On-site

$100K - $115K/yr

Customer Service Manager The Customer Service Manager leads daily sales operations, ensuring accurate order execution, proactive communication, and high levels of customer satisfaction. This role is ...

RCI Off Road

Customer Service Manager

Loveland, CO · On-site

$55K - $65K/yr

The purpose of the Sales and Customer Service Department is to provide best in class service that ... As Customer Service Manager, you are responsible for ensuring that the Sales and CS Departments are ...

Westamerica Bank

Customer Service Manager

Walnut Creek, CA · On-site

$70K - $71K/yr

Customer Service & Sales Support * Deliver 5 Points of Service. (Your Community Banker, Sundown ... Manage overall operations of the branch through effective delegation & follow-up. * Demonstrate ...

DXP Enterprises, Inc.

Customer Service Manager

Omaha, NE · On-site

Support outside sales and field service teams * Manage branch accounting functions Qualifications of the Customer Service Manager include, but are not limited to: * 3 years of industrial distribution ...

DXP

Customer Service Manager

Casper, WY · On-site

Support outside sales team Qualifications of the Customer Service Manager include, but are not ... limited to: * 3-5 years of experience working with industrial distribution of safety products * 3 ...

Hanes Companies

Customer Service Manager

Calhoun, GA · On-site

This role manages the customer service team, but partners closely with Sales and Operations, and oversees the processes that keep our retail partners supported, informed, and satisfied. Key ...

Westamerica Bank

Customer Service Manager

Rohnert Park, CA · On-site

$70K - $71K/yr

Customer Service & Sales Support * Deliver 5 Points of Service. (Your Community Banker, Sundown ... Manage overall operations of the branch through effective delegation & follow-up. * Demonstrate ...

Copeland LP

Customer Service Manager

Saint Louis, MO · On-site

The Customer Service Manager will partner closely with Sales, Operations, Supply Chain, Technical Support, Manufacturing, and other cross‑functional teams to ensure a positive customer experience ...

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Sales And Customer Service Manager information

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$54.2K

$64K

How much do sales and customer service manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for sales and customer service manager in the United States is $54,169.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $58,000.00 per year, depending on experience, location, and employer.

What is the difference between Sales And Customer Service Manager vs Customer Support Manager?

AspectSales And Customer Service ManagerCustomer Support Manager
Primary FocusDriving sales and managing customer relationshipsHandling customer inquiries and resolving issues
Required SkillsSales techniques, communication, leadershipProblem-solving, communication, technical knowledge
Work EnvironmentSales teams, client meetings, CRM systemsSupport centers, help desks, technical platforms
Common CertificationsSales certifications, customer relationship managementCustomer service certifications, technical training

While both roles involve customer interaction, the Sales And Customer Service Manager focuses on increasing sales and maintaining customer relationships, whereas the Customer Support Manager primarily addresses customer issues and technical support. Understanding these differences helps in selecting the right career path or hiring the appropriate professional for your organization.

What cities are hiring for Sales And Customer Service Manager jobs?

Cities with the most Sales And Customer Service Manager job openings:

What states have the most Sales And Customer Service Manager jobs?

States with the most job openings for Sales And Customer Service Manager jobs include:

What are popular job titles related to Sales And Customer Service Manager jobs?

For Sales And Customer Service Manager jobs, the most frequently searched job titles are:

Sales And Customer Service Manager jobs near you
Infographic showing various Sales And Customer Service Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $54,169 per year, or $26 per hour.

Customer Service Manager

Gainesville, TX • On-site

Reliant Worldwide Plastics
Plastics Product Manufacturing • 201 - 500 employees
Learn more about Reliant Worldwide Plasticsexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Job description

POSITION SUMMARY: Customer Service Manager

We are looking for an experienced Customer Service Manager to join our dynamic team. This position manages and coordinates activities of workers engaged in verifying and keeping records on incoming orders and outgoing products by performing the below listed duties and responsibilities. The ability to interact with customers (both internal and external) in a fast paced environment, sometimes under pressure, remaining flexible, proactive, resourceful and efficient, with a high level of professionalism and confidentiality is crucial to this role.

PRIMARY DUTIES AND RESPONSIBILITIES:

  • Oversees and Manages Customer Service Representatives on a daily basis ensuring accurate and timely order entry into the ERP system
  • Overall responsible for accurate, timely order entry while ensuring order acceptance dates can be met through coordination with Plant Manager
  • Responsible to ensure the Customer Service team meets order entry throughput goals
  • Assists in negotiating order discrepancies with the customer facilitating a favorable outcome for the company
  • Provides early warning to Plant Management when orders are at risk of not being shipped timely (voice of the customer)
  • Prepares and is responsible for Customer Service KPI performance
  • Responsible for BOM creation, accurate pricing data and is an expert user in the ERP system
  • Deal directly with customers either by telephone, electronically or face to face
  • Maintains the integrity of the ERP database by ensuring data quality and accuracy
  • Direct customer requests and unresolved issues to the designated resource and follow upon resolution
  • Investigate and/or solve customers' long-standing or complex problems and when needed make Plant Management aware of customer needs and expectations that have not been resolved in a timely manner
  • Work closely with sales and project management teams on job cost estimates and tracking these costs for installations and start-ups
  • Manage customers' accounts
  • Keep records of customer interactions and transactions; record details of inquiries, comments and complaints
  • As required, organizes programs, events, meetings or conferences by arranging facilities and caterers, issuing information or invitations and coordinating speakers
  • Manage, develop and motivate direct reports
  • Complete special projects and perform other duties as assigned by management

REQUIREMENTS:

  • Bachelor's degree or equivalent work experience
  • Minimum 5-7 years' experience in customer service management in a manufacturing environment
  • Must have excellent knowledge of Microsoft Office (Excel, Outlook, and Word dominant)
  • Excellent customer interface experience and solid program management skills
  • Excellent leadership and supervisory skills
  • Excellent verbal and written communication skills
  • Experience in injection molded plastics a plus
  • Self-started and must work well under pressure
  • Must be able to read, write, speak and understand English

Compensation commensurate with experience along with excellent benefits, including medical, dental, vision and life insurances, 401K plan and paid vacation.

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