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Saas Sw Engineer Jobs (NOW HIRING)

Simplex

Contract IT Support Engineer

Hoffman Estates, IL · On-site

$40 - $45/hr

While experience with Lab Information Systems SW experience (Specifically Orchard / Clinisys ... Administer and support Google Workspace, Zoom, Slack, Orchard Software and other core SaaS tools ...

Northern Trust

Compliance SW Engg

Chicago, IL · On-site

Partner with Compliance Technology Managers, Engineering Leads, and Compliance stakeholders to ... Collaborate with SaaS vendors to onboard new capabilities, define integration requirements ...

Northern Trust

Compliance SW Engg

Chicago, IL · On-site

Partner with Compliance Technology Managers, Engineering Leads, and Compliance stakeholders to ... Collaborate with SaaS vendors to onboard new capabilities, define integration requirements ...

Artha Nexgen

$150 - $200/hr

SW development, operations, systems engineering & analysis, etc.).Guiding creation and management ... SaaS (compute, storage network, security, administration, automation, application services ...

Northern Trust

Compliance SW Engg

Chicago, IL · On-site

Partner with Compliance Technology Managers, Engineering Leads, and Compliance stakeholders to ... Collaborate with SaaS vendors to onboard new capabilities, define integration requirements ...

Outrider

Senior Mechatronics Engineer

Henderson, CO · On-site

$160K - $180K/yr

... SaaS) business model. The ideal candidate will embrace our goal to drive zero-emission, self ... HW/SW integrated system design considerations * Design and build reliability test fixtures to ...

Outrider

Senior Mechatronics Engineer

Henderson, CO · On-site

$160K - $180K/yr

... SaaS) business model. The ideal candidate will embrace our goal to drive zero-emission, self ... HW/SW integrated system design considerations * Design and build reliability test fixtures to ...

Telum Corporation

Software Engineer

Virginia Beach, VA · On-site

... SW from source files. Apply Now Refer to a Friend Mission TELUM develops fast and reliable ... Our services include: IT security operations, long term Software as a Service (SaaS), Platform as a ...

Okta

$60.75 - $80.75/hr

Managing a team of SRE's supporting various workloads and teams that support our IDaaS platform ... Experience running large-scale infrastructure platforms supporting a SaaS/Cloud service in a public ...

VTG

Security Control Assessor (SCA)

Chantilly, VA · On-site

$140K - $210K/yr

Bachelor's degree relevant to computer engineering, INFOSEC, cyber security, information management ... Ability to review and recommend vulnerability and risk levels associated SW and HW products

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Contract IT Support Engineer

Hoffman Estates, IL • On-site

Simplex
See more jobs at Simplexexternal

$40 - $45/hr

Full-time

Re-posted 2 days ago

Job description

This is a contract with the potential of a permanent position based in Hoffman Estates, IL. We are unable to consider C2C or H1B.
This role blends hands-on technical support and some systems work (primarily macOS and SaaS tools like Google Workspace, Jamf, Okta, Zoom) with the finesse required to support C-suite leaders and sensitive environments.
While experience with Lab Information Systems SW experience (Specifically Orchard / Clinisys software and associated Lab Equipment) would be an immediate "knock-in" for us, it is not required. What is required is a polished, service-minded IT Support Engineer to support our Hoffman Estates team.
You'll be responsible for ensuring a seamless experience across devices, AV systems, collaboration tools, and SaaS platforms. From onboarding new team members to running executive all-hands meetings without a hitch, you'll be the local face of IT-proactive, calm under pressure, and committed to operational excellence.
They a mission-driven company operating in a HIPAA-regulated space, so attention to detail and discretion are essential.
What You'll Do
  • Administer and support Google Workspace, Zoom, Slack, Orchard Software and other core SaaS tools, including user provisioning and access management.
  • Deliver in-person support at our Hoffman Estates office, resolving hardware, software, and connectivity issues with professionalism and empathy.
  • Provide executive-level support, ensuring devices, meetings, travel tech, and day-to-day systems are reliable, secure, and responsive.
  • Set up, configure, and maintain employee laptops (primarily macOS), ensuring compliance through tools like Jamf or similar MDM platforms.
  • Support and maintain AV systems and Zoom Rooms for hybrid meetings, events, and executive communications.
  • Manage onboarding and offboarding tasks, including equipment provisioning, account setup, and welcome orientation.
  • Triage and resolve IT tickets via help desk systems, Slack, Zoom, and email-prioritizing clarity, speed, and accountability.
  • Collaborate with IT and Security on automation, process improvements, and internal documentation to enhance the employee tech experience.
  • Ensure all support activities comply with HIPAA, SOC 2, HITRUST, and internal security standards.

What We're Looking For
  • 2-3 years of experience in IT systems support, preferably in a SaaS or fast-paced hybrid environment.
  • Experience with Orchard Lab Information Systems Software and Associated Lab Equipment is preferred but not required.
  • Strong knowledge of macOS and Apple hardware troubleshooting.
  • Experience with Google Workspace, Zoom, and cloud-based collaboration tools.
  • Hands-on experience supporting AV equipment and Zoom Room configurations.
  • Familiarity with Jamf or other Apple device management tools.
  • Impeccable customer service and communication skills-especially when working with senior leaders.
  • Strong organizational and prioritization abilities; able to work independently with minimal supervision.
  • Clear understanding of IT operations within security-conscious environments (HIPAA, SOC 2, HITRUST).

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