ZipRecruiter

Log In

1

Saas Implementation Project Manager Jobs in Massachusetts

BizzyCar

Solutions & Implementation Engineer

Boston, MA · On-site

$70 - $120/hr

Implementation project management -- you've run a kickoff-to-go-live timeline and owned the ... SaaS implementation and deployment methodology -- onboarding lifecycle, go-live, hypercare * APIs ...

New

BizzyCar

Solutions & Implementation Engineer

Quincy, MA · On-site

$70 - $90/hr

Implementation project management -- you've run a kickoff-to-go-live timeline and owned the ... SaaS implementation and deployment methodology -- onboarding lifecycle, go-live, hypercare * APIs ...

Volto USA

AV Project / Implementation Manager

Boston, MA · On-site

Roles & Responsibilities: Manage end-to-end AV implementation lifecycle (plan → deploy → ... Multi-site AV deployment experience Vendor coordination and project scheduling Risk and dependency ...

Paperless Parts

Senior Technical Project Manager

Boston, MA · On-site

$120K - $160K/yr

Requirements * 8+ years of experience in customer-facing implementation or project management, preferably in SaaS or technology. * Strong business acumen with the ability to understand and improve ...

Cariina, Inc.

Product Implementation Consultant

Boston, MA · On-site

$80 - $120/hr

Project Management & Support * Manage multiple implementations simultaneously, ensuring projects ... Experience : 2+ years in a customer-facing technical role (e.g., SaaS implementation, POS systems ...

Paperless Parts

Senior Technical Project Manager

Boston, MA · On-site

$120K - $160K/yr

Requirements * 8+ years of experience in customer-facing implementation or project management, preferably in SaaS or technology. * Strong business acumen with the ability to understand and improve ...

Cariina

Product Implementation Consultant

Boston, MA · On-site

$80K - $120K/yr

Project Management & Support * Manage multiple implementations simultaneously, ensuring projects ... Experience : 2+ years in a customer-facing technical role (e.g., SaaS implementation, POS systems ...

Cariina

Product Implementation Consultant

Boston, MA · On-site

$80K - $120K/yr

Project Management & Support * Manage multiple implementations simultaneously, ensuring projects ... Experience : 2+ years in a customer-facing technical role (e.g., SaaS implementation, POS systems ...

next page

Showing results 1-20

All JobsSaas Implementation Project JobsSaas Implementation Project Manager JobsSaas Implementation Project Manager Jobs in Massachusetts

Saas Implementation Project Manager information

See Massachusetts salary details

$44.8K

$122.8K

$204.2K

How much do saas implementation project manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for saas implementation project manager in Massachusetts is $122,849.00, according to ZipRecruiter salary data. Most workers in this role earn between $87,400.00 and $154,000.00 per year, depending on experience, location, and employer.

What does a SaaS Implementation Project Manager do?

A SaaS Implementation Project Manager is responsible for overseeing the deployment and integration of Software as a Service (SaaS) solutions for clients. They coordinate between clients, software vendors, and internal teams to ensure that the implementation process runs smoothly and meets project requirements. Their role involves managing project timelines, budgets, and resources, as well as addressing any issues that arise during the transition. Ultimately, they ensure that the SaaS solution is successfully adopted and delivers value to the client.

What are the main challenges faced by a SaaS Implementation Project Manager during client onboarding?

One of the primary challenges for a SaaS Implementation Project Manager is managing diverse client expectations and ensuring a smooth transition from legacy systems to the new platform. This often involves coordinating with multiple stakeholders, adapting to varying technical environments, and addressing unforeseen integration issues. Effective communication, proactive risk management, and a thorough understanding of both the software and client business processes are essential for overcoming these hurdles and ensuring a successful implementation.

What are the key skills and qualifications needed to thrive as a SaaS Implementation Project Manager, and why are they important?

To thrive as a SaaS Implementation Project Manager, you typically need strong project management skills, a solid understanding of SaaS platforms, and experience with software deployment, often supported by a degree in business, IT, or a related field. Familiarity with project management tools like Jira or Asana, CRM systems, and certifications such as PMP or Agile credentials are highly valued. Excellent communication, problem-solving, and stakeholder management abilities are crucial for building client relationships and leading cross-functional teams. These skills ensure successful software rollouts, client satisfaction, and efficient coordination throughout the implementation process.

What is the difference between Saas Implementation Project Manager vs SaaS Customer Success Manager?

AspectSaaS Implementation Project ManagerSaaS Customer Success Manager
Primary FocusManaging SaaS deployment projects, timelines, and technical coordinationEnsuring customer satisfaction, onboarding, and ongoing support
Required SkillsProject management, technical understanding, communicationCustomer relationship management, communication, problem-solving
Work EnvironmentProject teams, technical departments, client sitesCustomer accounts, support teams, client interactions
CertificationsProject management certifications (PMP, Scrum)Customer success or account management certifications (CSM)

The SaaS Implementation Project Manager primarily oversees the technical deployment and project execution of SaaS solutions, focusing on timelines and coordination. In contrast, the SaaS Customer Success Manager concentrates on building customer relationships, onboarding, and ensuring long-term satisfaction. Both roles require strong communication skills but differ in their core responsibilities and work environments.

What are popular job titles related to Saas Implementation Project Manager jobs in Massachusetts?

For Saas Implementation Project Manager jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Saas Implementation Project Manager jobs in Massachusetts look for?

The top searched job categories for Saas Implementation Project Manager jobs in Massachusetts are:

What cities in Massachusetts are hiring for Saas Implementation Project Manager jobs?

Cities in Massachusetts with the most Saas Implementation Project Manager job openings:

Saas Implementation Project Manager jobs near you
Infographic showing various Saas Implementation Project Manager job openings in Massachusetts as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $122,849 per year, or $59.1 per hour.

Senior Implementation Project Manager

Paperless Parts

Boston, MA

$120K - $160K/yr

Full-time

Re-posted 23 days ago

Job description

Summary:

As a Senior Implementation Project Manager, you will lead enterprise implementations by combining strong business acumen, strategic project management, and product expertise. You will guide customers through system integrations, process transformation, and organizational change while helping them maximize value from the platform.

This role requires the ability to operate across all levels of an organization, from core users to executive leadership. The successful candidate will be adept at  driving alignment, navigating complex stakeholder dynamics, managing difficult conversations, and escalating issues when necessary to ensure successful outcomes.

This is a full-time position based in the Boston, MA office with a hybrid schedule requiring on-site presence 3 days per week.

Responsibilities:

  • Own end-to-end delivery of implementation projects, balancing scope, timeline, budget, and outcomes.
  • Tailor implementation plans to support technical delivery and meet unique customer requirements, adjusting dynamically as needs evolve.
  • Partner with customers to drive process change, helping them evaluate and improve workflows to achieve better business outcomes.
  • Lead process discovery and mapping sessions to define current-state workflows and design improved future-state processes aligned to the platform.
  • Train customers on end to end process and product functionality. 
  • Communicate clearly across stakeholders, including leading executive-level discussions and escalations.
  • Proactively identify risks, manage scope, and resolve issues through negotiation and problem-solving.
  • Drive rigor in execution, ensuring process adherence and adapting with sound judgment and creativity to achieve desired outcomes.
  • Manage resource allocation across projects, collaborating with other Implementation Project Managers and leadership to prioritize work and adjust resources as changes in plans arise.
  • Build strong internal and external relationships while holding teams accountable and driving decisions forward.
  • Maintain key project documentation and continuously improve internal and customer processes.
  • Travel to customer sites 1-3 times per month.

Requirements

  • 8+ years of experience in customer-facing implementation or project management, preferably in SaaS or technology.
  • Strong business acumen with the ability to understand and improve customer processes.
  • Proven ability to lead process discovery and mapping workshops and translate findings into actionable solutions.
  • Demonstrated experience managing resources across multiple projects, balancing customer success with team capacity constraints.
  • Excellent written and verbal communication skills with experience engaging both operational users and executive stakeholders.
  • Ability to handle difficult conversations, negotiate priorities, and manage expectations.
  • Experience driving executive-level escalations and influencing outcomes.
  • Highly organized, adaptable, and effective in fast-paced, ambiguous environments.
  • Experience in manufacturing, supply chain, or process improvement (Lean/Six Sigma) is strongly desired.

What Success Looks Like

  • On-time, on-budget  implementations with strong customer adoption and measurable customer value.
  • Clear alignment across stakeholders, including executive leadership.
  • Effective navigation of complex challenges, driving decisions and outcomes.

Salary range: $120,000-$160,000
The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, performance, sales or revenue-based metrics, and business or organizational needs.

Apply