Saas Implementation Program Manager Jobs (NOW HIRING)

Job Title: Trainer – Banner SaaS Implementation (Student & Finance)
Location: On-site (with some flexibility for remote work)
Job Type: Full-Time (Contract position aligned with a 12-month implementation timeline)
Reports to: Project Manager / PMO

Position Overview:

We are looking for an experienced and personable Trainer to support the implementation of Ellucian Banner SaaS at a state college, with a specific focus on the Student and Finance modules. This role is integral to ensuring that faculty and staff are prepared, confident, and supported as the institution transitions to a modern cloud-based ERP system.

The ideal candidate has a deep understanding of higher education operations, proven experience with Banner (on-prem or SaaS), and excels at delivering in-person training across diverse campus departments. This position is a hands-on, campus-focused role that will play a key part in building trust, driving user adoption, and supporting institutional change.

Key Responsibilities:

• Develop and deliver in-person training sessions across departments including Registrar, Student Accounts, Financial Services, and Procurement, focused on Banner Student and Finance modules.
• Tailor training content to specific functional roles and end-user needs, incorporating institutional policies, workflows, and best practices.
• Create user-friendly training materials such as quick guides, job aids, and manuals to support both training sessions and ongoing use.
• Coordinate and facilitate training logistics, including room reservations, schedules, sign-ups, and attendance tracking.
• Conduct on-site assessments of user readiness and skill levels to inform targeted training strategies.
• Collaborate closely with project leadership, functional leads, and IT to align training with key milestones and system rollout phases.
• Support change management and user engagement efforts through workshops, town halls, and departmental walk-throughs.
• Provide ongoing post-training support through office hours, Q&A sessions, and refresher training as needed.

Required Qualifications:

• Bachelor’s degree in Education, Business, Information Systems, or related field.
• Minimum of 3 years of experience delivering training for Banner ERP, specifically within the Student and/or Finance modules.
• Strong understanding of higher education administrative processes including student records, registration, billing, finance, and procurement.
• Proven ability to facilitate in-person training and workshops with diverse audiences.
• Experience supporting ERP or SaaS implementations in a higher education environment.
• Excellent communication, facilitation, and interpersonal skills.
• Comfortable working independently while collaborating with cross-functional teams.

Preferred Qualifications:

• Experience with a Banner SaaS implementation at a public/state college or university.
• Familiarity with institutional change management strategies.
• Instructional design certification or training in adult learning principles.
• Experience using instructional tools such as PowerPoint, Articulate, or Camtasia for supplemental materials.

Project Timeline:

This role supports a 12-month implementation project, with expected ramp-up and go-live activity aligned to campus readiness. Strong potential for contract extension based on performance and ongoing training needs.

EHR Evolution is a women and minority owned rapidly growing small business. Steeped in healthcare domain expertise and focused on rapid implementation of high-value solutions. What sets EHR Evolution apart is its deep understanding of healthcare problems and operations — an understanding that leads to solutions with high adoption rates and optimized financial, clinical, and operational performance. The firm has earned certifications from the major electronic health record (EHR) vendors (Allscripts, GE Healthcare, Epic, and athenahealth) and is known for driving rapid results and crafting transformative solutions, especially for extending EHR system capabilities, enhancing integration, and optimizing analytics for day-to-day decision-making.