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How much do rural health group jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for rural health group in the United States is $38.71, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $53.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Rural Health Group professional, and why are they important?

To thrive in a Rural Health Group role, you need a background in healthcare, experience in rural medicine or public health, and the appropriate professional licensure or certification. Familiarity with telehealth platforms, electronic health record (EHR) systems, and community health assessment tools is often required. Strong interpersonal skills, cultural sensitivity, and resourcefulness are crucial for building trust and addressing the unique needs of rural populations. These skills and qualifications are essential for delivering effective, accessible care and improving health outcomes in underserved rural communities.

What are the typical challenges faced by healthcare professionals working in a rural health group setting?

Healthcare professionals in rural health group settings often encounter unique challenges such as limited access to specialist care, resource constraints, and higher patient-to-provider ratios. They may also serve a broader scope of practice due to smaller teams and fewer specialty providers. Building close relationships with patients and the community is rewarding but can require adaptability and creative problem-solving. Teamwork and collaboration are essential, as professionals often work closely with nurses, social workers, and administrative staff to deliver comprehensive care.

What is a Rural Health Group?

A Rural Health Group is an organization that provides healthcare services to people living in rural or underserved areas. These groups often operate clinics or health centers that offer primary care, preventive services, and sometimes dental or mental health care. Their goal is to improve access to quality healthcare for rural populations, who may face barriers like distance, lack of providers, or limited resources. Rural Health Groups may also participate in community outreach and health education programs to address local health needs.

What is the difference between Rural Health Group vs Rural Health Clinic?

AspectRural Health GroupRural Health Clinic
CertificationsVaries by role, often includes medical or administrative licensesTypically requires licensed healthcare providers (e.g., physicians, nurses)
Work EnvironmentMultiple locations, community-based settings, mobile clinicsDedicated clinic facilities serving rural populations
Employer & Industry UsageHealthcare organizations, government programs, non-profitsFederal and state-funded clinics, community health centers

Rural Health Group refers to organizations or teams providing healthcare services across various rural locations, often involving multiple providers and mobile clinics. Rural Health Clinic, on the other hand, is a specific type of healthcare facility designated to serve rural populations, usually staffed by licensed healthcare professionals. Both roles focus on improving rural health access but differ in structure and setting.

More about Rural Health Group jobs
What cities are hiring for Rural Health Group jobs? Cities with the most Rural Health Group job openings:
What states have the most Rural Health Group jobs? States with the most job openings for Rural Health Group jobs include:
What job categories do people searching Rural Health Group jobs look for? The top searched job categories for Rural Health Group jobs are:
Rural Health Group jobs near you
Infographic showing various Rural Health Group job openings in the United States as of June 2026, with employment types broken down into 93% Full Time, 6% Part Time, and 1% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $80,510 per year, or $38.7 per hour.
Call Center Supervisor

Call Center Supervisor

Rural Health Group

Roanoke Rapids, NC • On-site

Other

Posted 25 days ago

Job description

Call toll-free 877-945-4744   
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RHG Career Opportunities >> Call Center Supervisor
Call Center Supervisor
Summary
Title: Call Center Supervisor ID: 5114 Department: Medical - Operations Location: Roanoke Rapids Starting Rate: N/A
Description
Call Center Supervisor 
Rural Health Group, a multi-location Community Health Center in northeastern North Carolina, is seeking a professional individual to fill the full-time role of Call Center Supervisor. This position is located in Roanoke Rapids and is responsible for the overall management of the call center and staff.
Excellent verbal and written communication skills, organizational skills, and the ability to handle multiple tasks are requirements of this position.
Core Competencies:
Successful candidate must demonstrate the Rural Health Group Core Competencies, which include:
  1. Good Judgment
  2. Communication/Customer Service/Teamwork
  3. Passion
  4. Honesty
  5. Responsibility
  6. Job-Specific Skill Set

Responsibilities:
  • Manages and oversees a team of call center agents.
  • Motivates and supports agents through feedback and communication.
  • Measures KPI's like inbound calls, call waiting, and call abandonment.
  • Improves quality of results by recommending changes.
  • Provides product/service information by answering questions and offering assistance.
  • Keep track of employee attendance, and make sure work procedures are complied with.
  • Assist in hiring and onboarding new employees.
  • Prepares monthly and annual performance reports.
  • Creates targets and goals for improvement.
  • Collects, enters and updates patient demographic information into the EMR system. Documentation is to be concise, thorough, and accurate.
  • Refers patients to the nursing staff for triage and medical advice.
  • Responds to urgent/emergent calls and refer to nursing staff until resolution.
  • Communicate with patients about requirements for next visit such as paying outstanding balances.
  • Explain clinic regulations such as hours, payment of accounts and schedule of charges.
  • Reduce barriers by improving linkages to services.
  • Participates in internal and external educational opportunities relevant to the call center or customer service environment. Attends or reviews 100% of team meetings annually.
  • Supports organizational changes.
  • Demonstrates flexibility in providing coverage and/or availability for the call center via scheduling adjustments for unexpected absences, events, or call volume variances.
  • Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA).
  • Other duties and special projects that are assigned.

Requirements:
  • Experience in call center management required.
  • Experience in outpatient medical office setting preferred.
  • Experience with electronic health record preferred.
  • High school diploma or GED.
  • Ability to multi-task and work efficiently in a potentially stressful environment
  • Ability to apply common sense understanding when carrying out detailed written or oral instructions
  • Ability to establish and maintain positive, effective, professional relationships with patients, providers, coworkers, and superiors
  • Excellent verbal and written communication skills
  • Able to maintain patient respect and dignity while displaying maturity, empathy, ethics, and professionalism
  • Able to work independently; excellent teamwork skills
  • Possess knowledge of modern office equipment and basic computer skills; must be able to quickly learn to use eClinicalWorks electronic health record system
  • Physical Demands: Must be able to sit for long periods of time
  • Bilingual (English/Spanish) is highly preferred, but not required; applicants who may serve in a translating capacity will be required to take a language assessment
EOE. Federal and State Criminal Background Checks and Drug Screen required for all positions. Influenza vaccine is also a condition of employment.
E-Verify Notice: After accepting employment new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States.
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NCQA Recognized
Corporate Headquarters
500 Jackson Street
PO Box 640
Roanoke Rapids, NC 27870
Phone: 252-536-5440
Fax: 252-536-5444
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FTCA

This health center receives HHS funding and has Federal Public Health Service (PHS) deemed status with respect to certain health or health-related claims, including medical malpractice claims, for itself and its covered individuals.

2018 Rural Health Group, Inc. | Site by A New Machine
This health center is a Health Center Program grantee under 42 U.S.C. 254b, and a deemed Public Health Service employee under 42 U.S.C. 233(g)-(n). RHG is a FTCA-deemed facility.
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  • Home
  • Locations & Providers
    • Drugco Express
    • Enfield
    • Family & Women's Health
    • Halifax Community College
    • Halifax Medical Specialists
    • Henderson
    • Rural Health Group at HRMC
    • Jackson
    • Lake Gaston (Littleton)
    • Norlina
    • Rich Square
    • Roanoke Rapids
    • School Based Health Centers
    • Scotland Neck
    • Stovall
    • Twin County (Hollister)
    • Whitakers
    • Locations Map
  • Provider List
  • What is RHG?
    • About Us
    • Our Services
    • Patient-Centered
      Medical Home
    • FAQs
    • News
    • Board of Directors
  • Patients
  • Your Health
    • HealthWise Health Education
    • Prevention
    • Diabetes
    • High Blood Pressure
    • Blood Thinner Pills
  • Careers
  • Contact

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