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Rta Jobs in Cape Cod, MA (NOW HIRING)

SFS, Inc.

Furniture Assembly Technician

Hyannis, MA · On-site

$17 - $20/hr

As an Independent Contractor with SFS, Inc. you will be assembling RTA Furniture but we also have great opportunities for those who possess experience with TV Wall Mounts, and assembling Gas Grills ...

SFS, Inc.

Furniture Assembly Technician

Hyannis, MA · On-site

$18.50 - $23.25/hr

As an Independent Contractor with SFS, Inc. you will be assembling RTA Furniture but we also have great opportunities for those who possess experience with TV Wall Mounts, and assembling Gas Grills ...

SFS, Inc.

Furniture Assembly Technician

Hyannis, MA

$18.50 - $23.25/hr

As an Independent Contractor with SFS, Inc. you will be assembling RTA Furniture but we also have great opportunities for those who possess experience with TV Wall Mounts, and assembling Gas Grills ...

SFS, Inc.

Furniture Assembly Technician

Hyannis, MA · On-site

$18.50 - $23.25/hr

As an Independent Contractor with SFS, Inc. you will be assembling RTA Furniture but we also have great opportunities for those who possess experience with TV Wall Mounts, and assembling Gas Grills ...

Spar Group

Furniture Assembly Technician

Hyannis, MA · On-site

$18.50 - $23.25/hr

As an Independent Contractor with SFS, Inc. you will be assembling RTA Furniture but we also have great opportunities for those who possess experience with TV Wall Mounts, and assembling Gas Grills ...

MV Transportation

CAPE COD: Non-CDL Driver

Dennis, MA · On-site

$20.71/hr

The Cape Cod RTA is looking for drivers to join our team. We've been providing excellent customer service for over 40 years through efficient, reliable, safe, and affordable transit options to all of ...

MV Transportation

CAPE COD: CDL Driver

South Dennis, MA · On-site

$30/hr

The Cape Cod RTA is looking for CDL drivers to join our team. We've been providing excellent customer service for over 40 years through efficient, reliable, safe, and affordable transit options to ...

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All JobsRta JobsRta Jobs in Cape Cod, MA

Rta information

See Cape Cod, MA salary details

$46.1K

$55.8K

$68.1K

How much do rta jobs pay per year?

As of Aug 29, 2026, the average yearly pay for rta in Cape Cod, MA is $55,758.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,500.00 and $55,700.00 per year, depending on experience, location, and employer.

What is an RTA?

An RTA (Real-Time Analyst) job involves monitoring and managing workforce performance in real time to ensure efficient staffing and workflow in call centers or operational environments. RTAs track key metrics like call volume, agent adherence, and service levels to optimize productivity. They adjust schedules, reallocate resources, and provide recommendations to meet performance goals. Effective RTAs help maintain service quality while balancing workforce efficiency.

What are the typical challenges an RTA faces in a contact center environment?

One common challenge for RTAs is balancing the real-time demands of fluctuating call volumes with the need to maintain service level agreements, often requiring quick decision-making and strong problem-solving skills. The fast-paced nature of contact centers means RTAs must monitor multiple data streams and be ready to adjust staffing or schedules at a moment's notice. Collaboration with operations leaders, team supervisors, and agents is essential to implement changes effectively. By managing these challenges, RTAs play a pivotal role in maintaining efficient call center operations and delivering a positive customer experience.

What are the key skills and qualifications needed to thrive in the RTA position, and why are they important?

To thrive as an RTA (Real-Time Analyst), you typically need strong analytical abilities, a background in workforce management or contact center operations, and proficiency with workforce management (WFM) tools. Familiarity with platforms like NICE, Aspect, Genesys, or Verint, along with certifications in WFM or analytics, is highly valued. Excellent communication, adaptability, and attention to detail are important soft skills for delivering actionable insights and collaborating with multiple teams. These capabilities are crucial for optimizing staffing, responding to real-time changes, and ensuring service level objectives are met in dynamic environments.

What cities near Cape Cod, MA are hiring for Rta jobs?

Cities near Cape Cod, MA with the most Rta job openings:

Rta jobs near you
Infographic showing various Rta job openings in Cape Cod, MA as of August 2026, with employment types broken down into 54% Full Time, 31% Part Time, and 15% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $55,758 per year, or $26.8 per hour.

Recovery Treatment Assistant (RTA)

Recovery Solutions

Bridgewater, MA • On-site

$26.52 - $35.72/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Job description

Recovery Treatment Assistant (RTA)
Department: Nursing - Unlicensed Job Status: Full-Time Shift: 11:00 PM - 7:30 AM Rate of Pay: $26.52 - $35.72 Hourly Position Type: Full-Time Status: Accepting Applications
Position Description
Provide compassionate care. Make a difference every day.
Are you passionate about supporting individuals served in a safe and therapeutic environment? Join our team as a member of our Behavioral Health Direct Care Staff or Recovery Treatment Assistant (RTA) , where you'll provide hands-on support, assist with daily activities, and contribute to the well-being of individuals served. This is an opportunity to make a meaningful impact while working alongside a collaborative, mission-driven team.
What You'll Do
  • Provide direct medical and mental health support, assisting individuals served with daily activities and monitoring their well-being.
  • Conduct routine safety inspections and accountability checks to maintain a secure environment.
  • Observe individuals served, listen to concerns, and report unusual behavior to behavioral health professionals.
  • Provide 1:1 supervision for individuals served in crisis, documenting observations per approved protocols.
  • Assist licensed staff in delivering direct services, including health data collection, education, and support, as well as monitoring groups or activities.
  • Ensure a clean, safe, and therapeutic environment for all individuals served.
  • Maintain confidentiality of client information in accordance with organizational policy, state law, and accrediting standards.
  • Complete all required documentation and reports accurately and on time.

What We're Looking For
Education
  • High School Diploma, GED, or equivalent (Required)

Experience
  • One (1) year in a mental/behavioral health setting (Required)

Licenses/Certifications
  • CPR Certification prior to providing direct care (Required)
  • Any client-mandated certifications and/or training (Required)
  • Healthcare, mental health, or human services license or certification (Preferred)

Why Join Us?
As a Recovery Treatment Assistant, you'll have the opportunity to directly impact the lives of individuals served while developing your skills in a supportive, mission-driven environment. We provide professional development, ongoing training, and the chance to grow your career in behavioral health.
Perks and Benefits
In addition to comprehensive benefits including medical, dental, vision, paid time off, and 401k, we foster a work, life balance for team members and their family to support physical, mental, and financial wellbeing, including:
  • DailyPay
  • Tuition Assistance
  • Employee Assistance Program (EAP) including free counseling and health coaching
  • Company paid life insurance
  • Tax free Health Spending Accounts (HSA)
  • Wellness program featuring fitness memberships and product discounts
  • Pet insurance
  • Discount and reward programs for Theme Parks & Attractions, Hotels, Rental Cars, Water Parks, Virtual Events & Shows, Movie Tickets, Gift Cards, and more.

*Eligibility for perks and benefits varies based on employee type and length of service.
You Matter
From top to bottom, we are a company of caregivers. If there is one unifying characteristic of everyone at Recovery Solutions, it is the deep desire to make a difference by helping society's most vulnerable and often overlooked individuals. Every day our team has the distinct honor and responsibility to show up with non-judgmental compassion to provide hope and healing to those who need it most.
For those of you whose calling it is to serve others, this is your moment. Your chance to join our family and be a part of our mission to care for those desperately in need, and to do your part to heal the world, one patient at a time.
We encourage you to apply! If you are excited about a role but your experience doesn't seem to align perfectly with every element of the job description, we encourage you to apply. You may be just the right candidate for this, or one of our many other roles.
We are an Equal Employment Opportunity Employer
We celebrate a variety of backgrounds and are committed to creating an inclusive environment for all employees.
Deadline to apply to this position is contingent upon applicant volume. Those positions located in Colorado will have a specific deadline posted in the job description.
We are an Affirmative Action Employer in accordance with applicable state and local laws.

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