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Rsa Authentication Jobs in Phoenix, AZ (NOW HIRING)

Desert IT Solutions

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MSP IT Support Technician - Phoenix, AZ

Phoenix, AZ · On-site

$50K - $60K/yr

Basic understanding of networking concepts, including LAN/WLAN/WAN, TCP/IP, ICMP, 802.1x authentication, 802.11 wireless networking, DNS, DHCP, VPN, RSA, proxy, certificates and FTP (SSL & SSH) and ...

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Rsa Authentication information

See Phoenix, AZ salary details

$13

$23

$40

How much do rsa authentication jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for rsa authentication in Phoenix, AZ is $23.19, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $26.97 per hour, depending on experience, location, and employer.

What is RSA authentication?

RSA Authentication is a security protocol and technology used to verify the identity of users, devices, or systems before granting access to sensitive resources. It often involves two-factor authentication (2FA), where users provide something they know (like a password) and something they have (like a hardware token or mobile app-generated code). RSA Authentication helps protect organizations from unauthorized access and cyber threats by adding an extra layer of security to the login process. The technology is widely used in enterprises, especially for securing remote access and critical business applications.

What are the key skills and qualifications needed to thrive as an RSA authentication specialist, and why are they important?

To thrive as an RSA Authentication Specialist, you need a strong background in IT security, identity and access management, and often a relevant degree or certifications like CompTIA Security+ or CISSP. Proficiency with RSA SecurID, authentication protocols, and security management systems is typically required. Excellent problem-solving skills, attention to detail, and effective communication help specialists respond quickly to security incidents and support users. These skills are vital to ensure secure authentication processes and protect organizational assets from unauthorized access.

What are some common challenges faced by RSA authentication administrators, and how can they be addressed on the job?

RSA Authentication Administrators often encounter challenges such as managing large-scale token deployments, troubleshooting authentication failures, and ensuring seamless integration with diverse IT systems. Staying proactive with software updates, maintaining clear documentation, and collaborating closely with IT security and helpdesk teams can help address these issues. Developing strong problem-solving skills and keeping up with RSA's best practices are also essential for effectively managing and securing authentication environments.

What is the difference between Rsa Authentication vs Rsa Security Engineer?

AspectRsa AuthenticationRsa Security Engineer
Required CredentialsKnowledge of RSA protocols, security certifications (e.g., CISSP, CompTIA Security+)Same as Rsa Authentication, plus experience in security architecture and incident response
Work EnvironmentIT security teams, authentication systems, network securitySecurity teams, system design, threat analysis
Employer & Industry UsageFinancial institutions, tech companies, government agenciesCybersecurity firms, large enterprises, consulting
Search & Comparison IntentUnderstanding authentication methodsSecurity system design and implementation

Rsa Authentication primarily focuses on implementing RSA-based authentication protocols to verify user identities. Rsa Security Engineer, on the other hand, involves designing, managing, and improving security systems that utilize RSA technologies. While both roles require knowledge of RSA protocols and security certifications, Security Engineers have a broader scope, including system architecture and threat mitigation.

What are popular job titles related to Rsa Authentication jobs in Phoenix, AZ?

For Rsa Authentication jobs in Phoenix, AZ, the most frequently searched job titles are:

What job categories do people searching Rsa Authentication jobs in Phoenix, AZ look for?

The top searched job categories for Rsa Authentication jobs in Phoenix, AZ are:

What cities near Phoenix, AZ are hiring for Rsa Authentication jobs?

Cities near Phoenix, AZ with the most Rsa Authentication job openings:

Rsa Authentication jobs near you
Infographic showing various Rsa Authentication job openings in Phoenix, AZ as of August 2026, with employment types broken down into 83% Full Time, 8% Part Time, and 9% Contract. Highlights an 75% Physical, 7% Hybrid, and 18% Remote job distribution, with an average salary of $48,235 per year, or $23.2 per hour.

MSP IT Support Technician - Phoenix, AZ

Desert IT Solutions

Phoenix, AZ • On-site

$50K - $60K/yr

Full-time

Medical, Dental, Vision

Re-posted 12 days ago

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Job description

Reports to: IT Support Manager

Pay Rate: 50,000 – 60,000 Annually

Duties and Responsibilities

  • Support/troubleshooting of moderately difficult hardware, software, network, mobile device, remote user and phone related issues within a large enterprise environment.

  • Remotely assist users with desktop, server, point of sale, business management programs, network or software troubleshooting, updating required software, firmware or applications

  • Issue resolution and troubleshooting for software application errors, printer issues, shared resource access, hardware and software configuring and installations, OS patch management, performing basic network and server level troubleshooting, providing on-site support in a very customer-oriented service environment, and other duties as assigned

  • First level identification and escalation of Major Incidents using the approved IT escalation processes

  • Document all work performed through a ticket tracking system and effectively track and route incidents to the appropriate teams within IT

  • Assist in creating knowledgebase articles, checklists, FAQs and End User training.

  • Follow all standard service desk policies and procedures.

  • Answering or escalating customer questions, instructing customers in the operations and maintenance of systems/equipment

  • Willingness to learn industry specific and proprietary management systems

  • Perform network administration functions, user account permissions, Active Directory changes

  • Follow up with clients to ensure resolution is complete and satisfactory

  • Maintain accurate, thorough and timely information in ticketing system adhering to departmental policies and procedures

  • Collaborate with peers to form technical solutions

  • Completion of day-to-day help desk support requests and assigned projects that require interaction with other divisions of our company

  • Additional responsibilities as assigned

  • Must possess reliable transportation and be willing to travel to customer sites as needed

Capabilities/Competencies

  • Minimum of 3 years demonstrated, recent support/troubleshooting experience in all aspects of Windows XP, Windows 7, Windows 10, MAC, MS Office, Office 365, Internet Explorer 9 and above.

  • Minimum of 2 years in a customer service role within an IT support team.

  • Thorough knowledge of all Windows server and desktop operating systems

  • Thorough knowledge of Word, Excel, PowerPoint, Outlook, Active Directory and Exchange

  • Familiarity supporting (not engineering) TCP/IP, cables, IP phones, workstation connectivity, printer connectivity, POS devices and Active Directory administration

  • Ability to provide remote desktop support to customers.

  • Ability to use remote support tools like VNC, LogMeIn, RDP, etc.

  • Ability to multi-task and maintain good communication is a must

  • Solid organizational skills and be strong attention to detail.

  • Excellent written and oral communication skills.

  • Excellent problem analysis and solving skills.

  • The Help Desk is a 24x7 operation. Candidates must be very flexible and willing to work during holidays and on shifts as required.

  • Shifts may be changed based on coverage requirements and special events. Candidates may be asked to work longer hours on a case-by-case basis.

  • Must be able to learn quickly and be very self-sufficient with limited training required.

  • Candidates must be able to cope with stressful situations and frustrated customers in a calm and appropriate manner.

  • Self-starter, dependable and accurate in completing tasks with strong attention to detail.

  • Demonstrated ability to multi-task and work independently with minimal supervision.

  • Adhere to internal IT Policy and Procedures as it relates to helpdesk operations.

  • Independent, self-starting attitude with the willingness to share knowledge.

  • Strong customer service and problem-solving skills including the ability to provide diligent, prompt, and courteous responses to users’ questions or issues.

  • Ability to function effectively in a fast-paced environment

Desired Skills & Experience

  • 2-4-year degree in a Technical field

  • Minimum of 1 year in the hospitality industry

  • IT related certifications preferred – e.g. A+, Network+, Security+, ITIL or MCP.

  • Understanding of basic ITIL principals preferred.

  • Basic understanding of application architectural principals and technologies in relation to client/server, n-tier, asynchronous message hub and web-based.

  • Basic understanding of networking concepts, including LAN/WLAN/WAN, TCP/IP, ICMP, 802.1x authentication, 802.11 wireless networking, DNS, DHCP, VPN, RSA, proxy, certificates and FTP (SSL & SSH) and ability to remotely troubleshoot connectivity issues for end users.

  • Basic understanding of types of network and server equipment, like firewalls, routers, switches, load balancers, blades, chassis, racks and SAN.

  • Demonstrated ability to support remote users over VPN technologies and get them operational without access to see their computer or remote network configuration.

  • Knowledge of Active Directory and application-based user account management.

Company Description

Desert IT Solutions is a growing Managed Service Provider supporting businesses with IT help desk, infrastructure, cybersecurity, cloud services, networking, backup, and project support. We are looking for an experienced IT MSP Technical Team Lead to help lead our technical team, improve service delivery, and ensure clients receive fast, professional, and reliable support.