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Royal Farm Jobs (NOW HIRING)

Royal Farms

Customer Service Associate

Richmond, VA · On-site

$13.50 - $19/hr

Follow Royal Farms safety, security, and operational procedures as outlined in SOPs and training materials. * Uphold the mission, core values, and brand standards of the company by ensuring all ...

Royal Farms

Customer Service Associate

Jessup, MD · On-site

$15 - $19/hr

Follow Royal Farms safety, security, and operational procedures as outlined in SOPs and training materials. * Uphold the mission, core values, and brand standards of the company by ensuring all ...

Royal Farms

Customer Service Associate

Selbyville, DE · On-site

$15 - $19/hr

Follow Royal Farms safety, security, and operational procedures as outlined in SOPs and training materials. * Uphold the mission, core values, and brand standards of the company by ensuring all ...

Royal Farms

Customer Service Associate

Grandy, NC

$15 - $19/hr

Follow Royal Farms safety, security, and operational procedures as outlined in SOPs and training materials. * Uphold the mission, core values, and brand standards of the company by ensuring all ...

Royal Farms

Customer Service Associate

Fruitland, MD · On-site

$15 - $19/hr

Follow Royal Farms safety, security, and operational procedures as outlined in SOPs and training materials. * Uphold the mission, core values, and brand standards of the company by ensuring all ...

Royal Farms

Customer Service Associate

New Freedom, PA

$15 - $19/hr

Follow Royal Farms safety, security, and operational procedures as outlined in SOPs and training materials. * Uphold the mission, core values, and brand standards of the company by ensuring all ...

Royal Farms

Customer Service Associate

Hyattsville, MD · On-site

$15 - $19/hr

Follow Royal Farms safety, security, and operational procedures as outlined in SOPs and training materials. * Uphold the mission, core values, and brand standards of the company by ensuring all ...

Royal Farms

Customer Service Associate

Kinston, NC · On-site

$13 - $19/hr

Follow Royal Farms safety, security, and operational procedures as outlined in SOPs and training materials. * Uphold the mission, core values, and brand standards of the company by ensuring all ...

Royal Farms

Assistant Store Manager

Salisbury, MD · On-site

$42K - $55K/yr

Ensure proper execution of all Royal Farms marketing programs, promotions, and customer-facing initiatives. Team Leadership & Development * * Support the Store Manager in building and sustaining a ...

Royal Farms

Customer Service Associate

Lansdowne, MD · On-site

$15 - $19/hr

Follow Royal Farms safety, security, and operational procedures as outlined in SOPs and training materials. * Uphold the mission, core values, and brand standards of the company by ensuring all ...

Royal Farms

Customer Service Associate

North Wales, PA · On-site

$15 - $19/hr

Follow Royal Farms safety, security, and operational procedures as outlined in SOPs and training materials. * Uphold the mission, core values, and brand standards of the company by ensuring all ...

Royal Farms

Customer Service Associate

Wilson, NC · On-site

$13 - $19/hr

Follow Royal Farms safety, security, and operational procedures as outlined in SOPs and training materials. * Uphold the mission, core values, and brand standards of the company by ensuring all ...

Royal Farms

Customer Service Associate

Baltimore, MD · On-site

$15 - $19/hr

Follow Royal Farms safety, security, and operational procedures as outlined in SOPs and training materials. * Uphold the mission, core values, and brand standards of the company by ensuring all ...

Royal Farms

Assistant Store Manager

NJ · On-site

$42K - $55K/yr

Ensure proper execution of all Royal Farms marketing programs, promotions, and customer-facing initiatives. Team Leadership & Development * * Support the Store Manager in building and sustaining a ...

Royal Farms

Customer Service Associate

Havre De Grace, MD · On-site

$15 - $19/hr

Follow Royal Farms safety, security, and operational procedures as outlined in SOPs and training materials. * Uphold the mission, core values, and brand standards of the company by ensuring all ...

Royal Farms

Customer Service Associate

Sparrows Point, MD · On-site

$15 - $19/hr

Follow Royal Farms safety, security, and operational procedures as outlined in SOPs and training materials. * Uphold the mission, core values, and brand standards of the company by ensuring all ...

Royal Farms

Assistant Store Manager

Hyattsville, MD · On-site

$42K - $55K/yr

Ensure proper execution of all Royal Farms marketing programs, promotions, and customer-facing initiatives. Team Leadership & Development * * Support the Store Manager in building and sustaining a ...

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Royal Farm information

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$10

$18

$24

How much do royal farm jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for royal farm in the United States is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What are Royal Farms employees responsible for?

Royal Farms employees are responsible for a variety of tasks including customer service, operating cash registers, preparing fresh food items, stocking shelves, and maintaining cleanliness throughout the store. Depending on the position, duties may also involve managing inventory, assisting with fuel pumps, and ensuring a positive shopping experience for customers. Employees are expected to work efficiently in a fast-paced environment and adhere to company policies and safety standards.

What is the difference between Royal Farm vs Grocery Clerk?

AspectRoyal FarmGrocery Clerk
Required CredentialsHigh school diploma or equivalent, on-the-job trainingHigh school diploma or equivalent, basic customer service skills
Work EnvironmentConvenience store setting, fast-paced, customer-facingSupermarket or grocery store, customer service, stocking
Employer & Industry UsageRoyal Farm convenience stores, retail industryGrocery stores, retail industry
Common Search & ComparisonRoyal Farm vs Grocery Clerk

The comparison between Royal Farm and Grocery Clerk highlights that both roles typically require similar credentials, such as a high school diploma and customer service skills. Royal Farm positions are specific to convenience store environments, often involving quick-paced customer interactions, while Grocery Clerks work in larger supermarkets with duties like stocking and assisting customers. Understanding these differences can help job seekers identify the best fit based on work environment and career goals.

What are some common challenges employees face when working at Royal Farms, and how can they overcome them?

Employees at Royal Farms often encounter fast-paced environments, especially during peak hours, with responsibilities ranging from customer service to food preparation and inventory management. Adapting to multitasking and maintaining high standards for cleanliness and safety can be challenging at first. To overcome these challenges, new hires benefit from thorough training, clear communication with team members, and actively seeking feedback from supervisors. Building strong teamwork skills and staying organized are key to success and advancement within the company.

What are the key skills and qualifications needed to thrive as a Royal Farms Team Member, and why are they important?

To thrive as a Royal Farms Team Member, you need strong customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, food safety protocols, and inventory management tools is typically required. Reliability, teamwork, and a friendly attitude help you excel in a fast-paced convenience store environment. These skills ensure efficient operations, customer satisfaction, and a positive workplace culture.
More about Royal Farm jobs
What cities are hiring for Royal Farm jobs? Cities with the most Royal Farm job openings:
What states have the most Royal Farm jobs? States with the most job openings for Royal Farm jobs include:
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Royal Farm jobs near you
Customer Service Associate

Customer Service Associate

Royal Farms

Richmond, VA • On-site

$13.50 - $19/hr

Full-time

Posted 19 days ago

Royal Farms rating

5.1

Company rating: 5.1 out of 10

Based on 91 frontline employees who took The Breakroom Quiz

29th of 47 rated convenience stores

Job description

Overview
Job Purpose
The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused operations. This includes food service preparation, point-of-sale transactions, housekeeping duties, and general store upkeep.
The Customer Service Associate plays a key role in delivering an exceptional experience by engaging every customer with friendliness, efficiency, and professionalism - ultimately building brand loyalty and upholding the Royal Farms standard of excellence.
Responsibilities
Essential Functions
Customer Service & Engagement
    • Ensure every customer receives outstanding service by creating a friendly environment-greet and acknowledge customers, uphold high service standards, anticipate customer needs, and demonstrate product knowledge.
    • Respond promptly to customer inquiries about merchandise and assist with product selection.
    • Communicate with store leadership about customer requests, vendor issues, and product damages.

Point of Sale & Transactions
    • Operate the register, scan and bag items, manage various payment methods, activate fuel and gift cards, and ensure drawer balance at shift end.
    • Follow all ID verification laws when selling age-restricted products such as alcohol or tobacco.
    • Assist and educate customers using the assisted checkout terminals; monitor transactions to ensure accurate payment and prevention of theft.
    • Support customers with purchases that require employee assistance, such as tobacco, lottery, or items kept behind the counter.
    • Handle customer fuel transactions and monitor fuel court activity; stop pumps if necessary.

Food & Beverage Service
    • Prepare all made-to-order food and beverages per recipe or customer specifications, ensuring accuracy, quality, and speed of service.
    • Execute foodservice and beverage programs consistently, maintaining proper portioning, presentation, and product availability.
    • Follow all food safety and sanitation standards, including proper handling, storage, and cleaning practices, to ensure a safe experience for customers and compliance with company and regulatory requirements.

Merchandising & Stocking
    • Restock products and supplies to maintain a fully stocked store.
    • Check expiration codes, face and inspect items, pull and discard expired products per company procedures.

Store Cleanliness & Safety
    • Perform routine side work (cleaning, sweeping, mopping, trash removal, etc.).
    • Maintain a clean and organized work area to ensure safe working conditions.
    • Immediately report unsafe conditions to store leadership.

Additional Responsibilities
  • Follow Royal Farms safety, security, and operational procedures as outlined in SOPs and training materials.
  • Uphold the mission, core values, and brand standards of the company by ensuring all practices reflect integrity, accountability, and operational excellence.
  • Performs other projects/duties as assigned.

Qualifications
Qualifications
Required
    • Must be at least 16 years old.
    • Must have strong communication and customer service skills.
    • Must demonstrate the ability to work both independently and as part of a team.
    • Must be able to multitask effectively in a fast-paced environment.
    • Must be able to learn and follow all Royal Farms safety processes and procedures.

Preferred
    • Prior experience in food service and/or customer service.

Success Factors
  • Customer Focus - Consistently delivers friendly, attentive, and accurate service to every customer, creating a welcoming and efficient experience that supports brand loyalty.
  • Operational Consistency - Maintains high standards of cleanliness, food safety, and merchandising while accurately executing all assigned tasks and procedures during the shift.
  • Team Dependability - Demonstrates reliability, flexibility, and strong communication within the team environment, supporting store goals and adapting effectively to fast-paced demands.

Work Requirements
  • Must be able to stand, walk, bend, reach, and lift up to 50lbs throughout the shift.
  • Must be able to perform repetitive physical tasks like squatting, stooping, and crouching.
  • Must be comfortable working around hot equipment and cleaning products.
  • Ability to be punctual and arrive to work on time.
  • Must wear slip-resistant shoes while on duty.
  • Flexible availability to work various shifts, including weekends, holidays, and overtime, as required by business needs.
  • Ability to adhere to assigned schedules and arrive to work on time as required by business needs.

Pay Range
USD $13.50 - USD $19.00 /Hr.

What Royal Farms employees say

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Benefits

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About Royal Farms

Sourced by ZipRecruiter

Royal Farms, headquartered in Baltimore, MD, US, is a highly regarded player in the American convenience store industry. With an illustrious history extending back to 1959, the company began as a small dairy business and has since grown into an expansive network of convenience stores and gas stations. Recognized not only for their diverse product offerings, Royal Farms is also celebrated for their world-famous chicken, freshly prepared in-store, and winning accolades over big-name restaurants. The company, valuing impeccable customer service, takes pride in providing a clean, customer-friendly environment that blends the comfort of a convenience store with the services of a quick-stop restaurant.

Industry

Retail

Company size

1,001 - 5,000 Employees

Headquarters location

Baltimore, MD, US

Year founded

1959

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