Coordinate with external vendors for hardware procurement, installation, and managed services ... VPN, routers, Wi-Fi). * Hands-on experience with ticketing systems and remote support tools.
Coordinate with external vendors for hardware procurement, installation, and managed services ... VPN, routers, Wi-Fi). * Hands-on experience with ticketing systems and remote support tools.
Coordinate with external vendors for hardware procurement, installation, and managed services ... VPN, routers, Wi-Fi). * Hands-on experience with ticketing systems and remote support tools.
Coordinate with external vendors for hardware procurement, installation, and managed services ... VPN, routers, Wi-Fi). * Hands-on experience with ticketing systems and remote support tools.
Router Installer information
See Springfield, MA salary details
$12.70 - $15.83
6% of jobs
$18.36 is the 25th percentile. Wages below this are outliers.
$15.83 - $18.97
23% of jobs
$18.97 - $22.10
19% of jobs
The median wage is $22.53 / hr.
$22.10 - $25.24
12% of jobs
$25.24 - $28.37
5% of jobs
$28.37 - $31.51
3% of jobs
$31.51 - $34.65
1% of jobs
$35.21 is the 75th percentile. Wages above this are outliers.
$34.65 - $37.78
31% of jobs
$37.78 - $40.92
0% of jobs
$40.92 - $44.05
0% of jobs
$44.05 - $47.19
0% of jobs
$12
$27
$47
How much do router installer jobs pay per hour?
As of Jun 8, 2026, the average hourly pay for router installer in Springfield, MA is $27.04, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $35.91 per hour, depending on experience, location, and employer.
What is the difference between Router Installer vs Cable Technician?
| Aspect | Router Installer | Cable Technician |
|---|---|---|
| Credentials | May require networking certifications (e.g., CompTIA Network+) | Often requires cable installation certifications and knowledge of wiring standards |
| Work Environment | Primarily installs and configures routers in residential or commercial settings | Installs, maintains, and repairs cable systems in various locations |
| Employer & Industry | Telecommunications and internet service providers | Cable TV, internet providers, and telecommunications companies |
| Common Search & Comparison | Often compared for installation and setup tasks | Compared for wiring, troubleshooting, and maintenance roles |
The main difference is that a Router Installer focuses on installing and configuring routers and networking equipment, while a Cable Technician handles wiring, cable installation, and troubleshooting cable systems. Both roles require technical skills and certifications but serve different aspects of network and cable infrastructure.
What are popular job titles related to Router Installer jobs in Springfield, MA? For Router Installer jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Router Installer jobs in Springfield, MA look for? The top searched job categories for Router Installer jobs in Springfield, MA are:
Full-time
Posted 13 days ago
Framebridge rating
5.5
Based on 13 frontline employees who took The Breakroom Quiz
Job description
Job Title
IT Support Specialist - Manufacturing & Retail Operations
Job Description
About the Role
At Framebridge, we're reinventing how people frame and display the moments that matter. Behind every custom frame is a network of manufacturing technology - CNCs, wide-format printers, engravers and more - that has to run smoothly so our customers get a seamless experience. That's where you come in.
We're looking for a hands-on IT Support Specialist - Manufacturing Operations to keep our plant technology humming across multiple locations. You'll be the go-to person when a CNC won't connect, a barcode scanner stops scanning, or a new plant needs to come online. If you love solving problems in fast-paced environments and want your work to have visible, immediate impact, we'd love to hear from you.
What You'll Do
Manufacturing IT Support
Required
Framebridge is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. We make decisions regarding employment opportunities, including hiring, promotion, and advancement, without regard to race, color, national origin, age, religious beliefs, sex (including pregnancy), disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other characteristic protected by federal, state, or local laws.
Time Type
Full time
Framebridge is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.
IT Support Specialist - Manufacturing & Retail Operations
Job Description
About the Role
At Framebridge, we're reinventing how people frame and display the moments that matter. Behind every custom frame is a network of manufacturing technology - CNCs, wide-format printers, engravers and more - that has to run smoothly so our customers get a seamless experience. That's where you come in.
We're looking for a hands-on IT Support Specialist - Manufacturing Operations to keep our plant technology humming across multiple locations. You'll be the go-to person when a CNC won't connect, a barcode scanner stops scanning, or a new plant needs to come online. If you love solving problems in fast-paced environments and want your work to have visible, immediate impact, we'd love to hear from you.
What You'll Do
Manufacturing IT Support
- Provide day-to-day technical support to plant staff across multiple sites - remotely and on-site as needed.
- Troubleshoot and resolve issues across plant hardware and software, including Patriot, Gunnar, and Zund CNCs, Mat Caption machines, engravers, wide-format printers, barcode scanners, and VoIP phones.
- Monitor plant network connectivity, Wi-Fi access, and VoIP systems to minimize downtime, and coordinate with vendors when outages or repairs are needed.
- Manage and scale our Mobile Device Management (MDM) system for secure, efficient device deployment, patching, and lifecycle management.
- Log, prioritize, and resolve tickets in our ticketing system, documenting solutions in a shared knowledge base to improve consistency over time.
- Train plant employees on basic troubleshooting, Point of Sale (POS) procedures, and tech policies.
- Lead and contribute to IT projects: hardware refreshes, software rollouts, security upgrades, and process automation initiatives.
- Set up and configure IT equipment and infrastructure for plant openings, relocations, and renovations.
- Coordinate with external vendors for hardware procurement, installation, and managed services.
- Back up the Retail Operations IT team during high-volume periods and special projects.
- Support Corporate IT with equipment ordering, configuration, and software access provisioning as needed.
- Visit each plant location and build relationships with the operations teams you'll support.
- Audit current plant IT infrastructure and identify the top three opportunities to reduce downtime.
- Establish a baseline ticket response SLA and begin tracking against it.
- Take ownership of at least one in-flight IT project and drive it to completion.
Required
- 3+ years of IT support experience in a multi-site environment (manufacturing, retail, or similar).
- Strong working knowledge of Windows and macOS, mobile device support, and network troubleshooting (TCP/IP, VPN, routers, Wi-Fi).
- Hands-on experience with ticketing systems and remote support tools.
- Strong interpersonal and communication skills - comfortable working directly with non-technical teammates.
- Ability to prioritize, multitask, and travel between plant locations as needed.
- Associate or Bachelor's degree in IT, Computer Science, or a related field - or equivalent hands-on experience.
- Experience supporting manufacturing equipment (CNCs, wide-format printers, engravers, or similar industrial machinery).
- Familiarity with Shopify POS or similar retail systems.
- Experience with MDM platforms such as Kandji, Jamf, or Intune.
- Working knowledge of Cisco Meraki networking solutions.
- Experience administering Google Workspace via Google Admin.
- Familiarity with FreshService, TeamViewer, or comparable support tools.
Framebridge is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. We make decisions regarding employment opportunities, including hiring, promotion, and advancement, without regard to race, color, national origin, age, religious beliefs, sex (including pregnancy), disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other characteristic protected by federal, state, or local laws.
Time Type
Full time
Framebridge is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.