We are Canteen. Job Summary The Customer Service Manager is responsible for delivering ... This position serves as the primary point of contact for client accounts, ensuring customer ...
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We are Canteen. Job Summary The Customer Service Manager is responsible for delivering ... This position serves as the primary point of contact for client accounts, ensuring customer ...
New
Customer Service Manager (Route & Account Management) - Greeley, CO
Evans, CO · On-site
$65K - $75K/yr
We are Canteen. Job Summary The Customer Service Manager is responsible for delivering ... This position serves as the primary point of contact for client accounts, ensuring customer ...
New
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Customer Service Manager (Route & Account Management) - Greeley, CO
Evans, CO · On-site
$65K - $75K/yr
We are Canteen. Job Summary The Customer Service Manager is responsible for delivering ... This position serves as the primary point of contact for client accounts, ensuring customer ...
New
Account Manager
Centennial, CO · On-site
The Account Manager is responsible for the business operations of an assigned client contracted ... Use City Wide's CRM to perform client inspections, adding extra charges, NM routing, etc.
Quick apply
Account Manager
Centennial, CO · On-site
The Account Manager is responsible for the business operations of an assigned client contracted ... Use City Wide's CRM to perform client inspections, adding extra charges, NM routing, etc.
Account Manager
Centennial, CO · On-site
The Account Manager is responsible for the business operations of an assigned client contracted ... Use City Wide's CRM to perform client inspections, adding extra charges, NM routing, etc.
Account Manager
Centennial, CO · On-site
The Account Manager is responsible for the business operations of an assigned client contracted ... Use City Wide's CRM to perform client inspections, adding extra charges, NM routing, etc.
Account Manager
Centennial, CO · On-site
The Account Manager is responsible for the business operations of an assigned client contracted ... Use City Wide's CRM to perform client inspections, adding extra charges, NM routing, etc.
Account Manager
Centennial, CO · On-site
The Account Manager is responsible for the business operations of an assigned client contracted ... Use City Wide's CRM to perform client inspections, adding extra charges, NM routing, etc.
Account Manager
$19.55 - $21.02/hr
This dynamic role is responsible for managing rental accounts by delivering exceptional customer ... routes for deliveries, pickups, and account follow-ups Deliver white-glove customer service in ...
Account Manager
$19.55 - $21.02/hr
This dynamic role is responsible for managing rental accounts by delivering exceptional customer ... routes for deliveries, pickups, and account follow-ups Deliver white-glove customer service in ...
Account Manager
Denver, CO · On-site
$18.81 - $19.55/hr
This dynamic role is responsible for managing rental accounts by delivering exceptional customer ... routes for deliveries, pickups, and account follow-ups • Deliver white-glove customer service in ...
Account Manager
Denver, CO · On-site
$18.81 - $19.55/hr
This dynamic role is responsible for managing rental accounts by delivering exceptional customer ... routes for deliveries, pickups, and account follow-ups • Deliver white-glove customer service in ...
Account Manager
$19.55 - $21.02/hr
This dynamic role is responsible for managing rental accounts by delivering exceptional customer ... routes for deliveries, pickups, and account follow-ups Deliver white-glove customer service in ...
Account Manager
$19.55 - $21.02/hr
This dynamic role is responsible for managing rental accounts by delivering exceptional customer ... routes for deliveries, pickups, and account follow-ups Deliver white-glove customer service in ...
Account Manager
$17.85 - $19.19/hr
This dynamic role is responsible for managing rental accounts by delivering exceptional customer ... routes for deliveries, pickups, and account follow-ups Deliver white-glove customer service in ...
Account Manager
$17.85 - $19.19/hr
This dynamic role is responsible for managing rental accounts by delivering exceptional customer ... routes for deliveries, pickups, and account follow-ups Deliver white-glove customer service in ...
Account Manager
$15.90 - $18.70/hr
This dynamic role is responsible for managing rental accounts by delivering exceptional customer ... routes for deliveries, pickups, and account follow-ups Deliver white-glove customer service in ...
Account Manager
$15.90 - $18.70/hr
This dynamic role is responsible for managing rental accounts by delivering exceptional customer ... routes for deliveries, pickups, and account follow-ups Deliver white-glove customer service in ...
Account Manager
$18.81 - $19.55/hr
This dynamic role is responsible for managing rental accounts by delivering exceptional customer ... routes for deliveries, pickups, and account follow-ups Deliver white-glove customer service in ...
Account Manager
$18.81 - $19.55/hr
This dynamic role is responsible for managing rental accounts by delivering exceptional customer ... routes for deliveries, pickups, and account follow-ups Deliver white-glove customer service in ...
This dynamic role is responsible for managing rental accounts by delivering exceptional customer ... routes for deliveries, pickups, and account follow-ups Deliver white-glove customer service in ...
This dynamic role is responsible for managing rental accounts by delivering exceptional customer ... routes for deliveries, pickups, and account follow-ups Deliver white-glove customer service in ...
Account Manager
Rifle, CO · On-site
$15.90 - $18.70/hr
This dynamic role is responsible for managing rental accounts by delivering exceptional customer ... routes for deliveries, pickups, and account follow-ups • Deliver white-glove customer service in ...
Account Manager
Rifle, CO · On-site
$15.90 - $18.70/hr
This dynamic role is responsible for managing rental accounts by delivering exceptional customer ... routes for deliveries, pickups, and account follow-ups • Deliver white-glove customer service in ...
Account Manager
Colorado Springs, CO · On-site
$17.85 - $19.19/hr
This dynamic role is responsible for managing rental accounts by delivering exceptional customer ... routes for deliveries, pickups, and account follow-ups • Deliver white-glove customer service in ...
Account Manager
Colorado Springs, CO · On-site
$17.85 - $19.19/hr
This dynamic role is responsible for managing rental accounts by delivering exceptional customer ... routes for deliveries, pickups, and account follow-ups • Deliver white-glove customer service in ...
Account Manager
Commerce City, CO · On-site
$19.55 - $21.02/hr
This dynamic role is responsible for managing rental accounts by delivering exceptional customer ... routes for deliveries, pickups, and account follow-ups • Deliver white-glove customer service in ...
Account Manager
Commerce City, CO · On-site
$19.55 - $21.02/hr
This dynamic role is responsible for managing rental accounts by delivering exceptional customer ... routes for deliveries, pickups, and account follow-ups • Deliver white-glove customer service in ...
Account Manager
Commerce City, CO · On-site
$19.55 - $21.02/hr
This dynamic role is responsible for managing rental accounts by delivering exceptional customer ... routes for deliveries, pickups, and account follow-ups · Deliver white-glove customer service in ...
Account Manager
Commerce City, CO · On-site
$19.55 - $21.02/hr
This dynamic role is responsible for managing rental accounts by delivering exceptional customer ... routes for deliveries, pickups, and account follow-ups · Deliver white-glove customer service in ...
Account Manager
Pueblo, CO · On-site
This dynamic role is responsible for managing rental accounts by delivering exceptional customer ... routes for deliveries, pickups, and account follow-ups • Deliver white-glove customer service in ...
Account Manager
Pueblo, CO · On-site
This dynamic role is responsible for managing rental accounts by delivering exceptional customer ... routes for deliveries, pickups, and account follow-ups • Deliver white-glove customer service in ...
Account Manager
Lakewood, CO · On-site
$19.55 - $21.02/hr
This dynamic role is responsible for managing rental accounts by delivering exceptional customer ... routes for deliveries, pickups, and account follow-ups • Deliver white-glove customer service in ...
Account Manager
Lakewood, CO · On-site
$19.55 - $21.02/hr
This dynamic role is responsible for managing rental accounts by delivering exceptional customer ... routes for deliveries, pickups, and account follow-ups • Deliver white-glove customer service in ...
Account Manager
Centennial, CO · On-site
... route based on one's symptoms and personal characteristics. Our client is based on analyses of ... Sales and Account Management * Sell! This includes all aspects including lead generations ...
Account Manager
Centennial, CO · On-site
... route based on one's symptoms and personal characteristics. Our client is based on analyses of ... Sales and Account Management * Sell! This includes all aspects including lead generations ...
Senior Account Manager
Denver, CO · On-site
$120 - $150/hr
Senior Account Manager We're seeking a Senior Account Manager. You'll be responsible for the client ... Route client-driven product ideas and feature requests to internal leadership. Account Health ...
Senior Account Manager
Denver, CO · On-site
$120 - $150/hr
Senior Account Manager We're seeking a Senior Account Manager. You'll be responsible for the client ... Route client-driven product ideas and feature requests to internal leadership. Account Health ...
Route Account Manager information
What does a route account manager do?
A Route Account Manager is responsible for managing relationships with clients or customers along a designated delivery or service route. Their duties often include delivering products or services, addressing customer concerns, ensuring accounts are up-to-date, and seeking opportunities to expand business with existing clients. They play a key role in maintaining customer satisfaction, resolving issues promptly, and coordinating with internal teams to meet customer needs. Route Account Managers typically work in industries like beverage distribution, logistics, or waste management. Their work helps ensure smooth operations and strong client relationships.
What are the key skills and qualifications needed to thrive as a route account manager?
To thrive as a Route Account Manager, you need strong organizational skills, sales acumen, and knowledge of inventory management, often supported by a relevant degree or experience in logistics or customer service. Familiarity with CRM software, route optimization tools, and mobile inventory systems is typically required. Excellent communication, relationship-building, and problem-solving abilities help you manage client accounts and resolve issues efficiently. These skills are crucial for maintaining customer satisfaction, optimizing routes, and achieving sales and service goals.
What are some common challenges route account managers face when managing multiple client accounts across different territories?
Route Account Managers often juggle the demands of multiple clients, each with unique needs and expectations. Coordinating schedules, addressing urgent requests, and maintaining strong relationships across various territories can be challenging, especially when travel or logistics are involved. Successful Route Account Managers excel by staying organized, communicating proactively, and leveraging route planning tools to ensure timely deliveries and consistent service. They also work closely with internal teams, such as sales and operations, to resolve issues quickly and keep client satisfaction high.
How much does a Route Account Manager get paid?
A Route Account Manager typically earns between $40,000 and $70,000 annually, depending on experience, location, and the company. Many roles include performance bonuses and benefits, with some positions offering additional compensation for sales or customer retention achievements.
What are popular job titles related to Route Account Manager jobs in Colorado?
For Route Account Manager jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Route Account Manager jobs in Colorado look for?
The top searched job categories for Route Account Manager jobs in Colorado are:
What cities in Colorado are hiring for Route Account Manager jobs?
Cities in Colorado with the most Route Account Manager job openings:
$65K - $75K/yr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted yesterday
New
Compass Group rating
6.4
Based on 1,090 frontline employees who took The Breakroom Quiz
344th of 492 rated business services
Job description
Schedule: Available on call for employees Monday - Friday, 5:00am - 3:00pm
Salary: $65,000 - $75,000 / year
Other Forms of Compensation: Yearly Bonus Opportunity & Company Vehicle
Growth. Opportunity. Excellence.
Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary.
Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry.
Come grow with us. We are Canteen.
Job Summary
The Customer Service Manager is responsible for delivering exceptional customer experiences across Canteen's Micro Market and Vending operations. This position serves as the primary point of contact for client accounts, ensuring customer satisfaction, issue resolution, service excellence, and strong client retention.
Key Responsibilities
Customer Relationship Management
Develop and maintain strong relationships with customers and client contacts.
Serve as the primary escalation point for customer concerns, complaints, and service requests.
Conduct regular customer visits and business reviews to assess satisfaction and identify opportunities for service improvement.
Respond promptly and professionally to customer inquiries regarding products, services, billing, and equipment issues.
Ensure all customer interactions reflect Canteen's commitment to service excellence.
Operations Support
Coordinate with route operations, market attendants, technicians, and service teams to resolve customer issues quickly and effectively.
Monitor service performance, product availability, machine functionality, and market conditions.
Track and manage service tickets, ensuring timely follow-up and resolution.
Identify recurring service problems and implement corrective action plans.
Support new account implementations, market openings, remodels, and customer transitions.
Account Retention & Growth
Maintain high levels of customer satisfaction and retention.
Identify opportunities to enhance customer experiences through product assortment, technology solutions, and service improvements.
Partner with sales and operations leaders to support account growth initiatives.
Assist with contract renewals and customer retention strategies.
Team Leadership
Lead and coach customer service representatives and support team members, as applicable.
Establish performance expectations and monitor service quality metrics.
Train team members on customer service best practices, systems, and company policies.
Foster a customer-focused culture focused on accountability, responsiveness, and continuous improvement.
Data & Reporting
Monitor customer service metrics, response times, complaint trends, and satisfaction scores.
Prepare reports for management regarding customer concerns, operational performance, and service improvements.
Utilize internal technology platforms to track customer interactions and service requests.
Analyze customer feedback and recommend solutions to improve overall service delivery.
Compliance & Safety
Ensure compliance with company policies, procedures, food safety standards, and customer requirements.
Maintain accurate customer records and documentation.
Support company initiatives related to safety, quality, and operational excellence.
Qualifications Required
High school diploma or GED required.
Bachelor's degree in Business, Hospitality, Management, or related field preferred.
Minimum of 3-5 years of customer service, account management, or operations experience.
Previous supervisory or leadership experience preferred.
Strong problem-solving and conflict resolution skills.
Excellent verbal, written, and interpersonal communication skills.
Proficiency with Microsoft Office Suite and customer relationship management systems.
Valid driver's license and ability to travel to customer locations as needed.
Perform the job functions of the Route Driver position, when needed, including driving a company vehicle over an established route to deliver products, render services, and fill and maintain vending and related equipment.
Apply to Canteen today!
Canteen is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Applications are accepted on an ongoing basis.
Canteen maintains a drug-free workplace.
Associates at Canteen are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Canteen.pdf
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Req ID: 1560768
Canteen
Leticia Pinon
What Compass Group employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Compass Group
Sourced by ZipRecruiter
Industry
Catering, food services and drinking places, health care and social assistance, hospitality services and performing arts, spectator sports and event promotion
Company size
10,000+ Employees
Headquarters location
Charlotte, NC, US