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Rotating Schedule Remote Jobs in Utah (NOW HIRING)

Intermountain Health

Surgery - General Physician

Provo, UT · On-site +1

$7.17 - $11.06/hr

You'll work three 12-hour shifts per week on a rotating schedule, including weekends and holidays ... If applying for a remote or hybrid role, this includes remote work expectations related to ...

Veteran Jobs - 2023 Mar 01 - Veterans Resources

$17/hr

Rotational shifts (Performance based 8 hours shift will be designated) The pay for this role is $17 ... Customer Service Agents may also provide other functions, such as examination scheduling ...

Zanskar

Equipment / Geologic Technician

Salt Lake City, UT · On-site +1

$23 - $25/hr

... Schedule: 10 - 12 hours a day, 14 days on/14 days off rotations Location: Mobilize out of the Salt ... Self-motivated with the ability to work independently in small, remote teams. * Willingness to ...

Apello

Answering Service Agent

UT · On-site +1

$15.50 - $19/hr

Paid vacation * Schedule flexibility * Remote work opportunities ANSWERING SERVICE AGENT ... It is NOT rotating. Holidays: Apello provides service on ALL major holidays. Answering Service ...

Apello

Answering Service Agent (Bilingual)

UT · Remote

$16 - $20/hr

Paid vacation * Schedule flexibility * Remote work opportunities TELEPHONE OPERATOR ... It is NOT rotating. Holidays: Apello provides service on ALL major holidays. Telephone Operators ...

Apello

Answering Service Agent (Bilingual)

UT · On-site +1

$16 - $20/hr

Paid vacation * Schedule flexibility * Remote work opportunities TELEPHONE OPERATOR ... It is NOT rotating. Holidays: Apello provides service on ALL major holidays. Telephone Operators ...

Apello

Answering Service Agent

UT · Remote

$15.50 - $19/hr

Paid vacation * Schedule flexibility * Remote work opportunities ANSWERING SERVICE AGENT ... It is NOT rotating. Holidays: Apello provides service on ALL major holidays. Answering Service ...

Yessio LLC

Account Services Specialist

Sandy, UT · On-site +1

George, UT, with remote flexibility in Price, Logan, Cedar City, St. George, Provo, Salt Lake City ... schedule between 7:00 a.m. and 6:00 p.m., with rotating Saturdays from 8:00 a.m. to 2:00 p.m. Your ...

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All JobsRotating Schedule JobsRotating Schedule Remote JobsRotating Schedule Remote Jobs in Utah

Rotating Schedule Remote information

What is the difference between Rotating Schedule Remote vs Night Shift Remote?

AspectRotating Schedule RemoteNight Shift Remote
Work ScheduleAlternates between day and night shifts on a rotating basisConsistently works during night hours
Certifications NeededTypically the same as regular remote roles, no specific certifications requiredSame as Rotating Schedule Remote, no additional certifications
Work EnvironmentRemote with scheduled shift rotationsRemote with night shift focus
Industry UsageCommon in customer support, healthcare, and technical roles

Rotating Schedule Remote involves switching between day and night shifts, offering flexibility but requiring adaptation to different hours. Night Shift Remote maintains consistent night hours, suitable for roles needing overnight coverage. Both roles are remote and often require similar skills, but their schedules differ significantly, impacting work-life balance and productivity.

What are the key skills and qualifications needed to thrive in a rotating schedule remote position, and why are they important?

Thriving in a rotating schedule remote role requires strong time management, self-discipline, and adaptability, along with relevant job-specific qualifications. Familiarity with remote collaboration tools like Slack, Zoom, and project management software is typically expected. Excellent communication skills, reliability, and the ability to handle changing work hours help individuals excel in this environment. These competencies are crucial for maintaining productivity, meeting deadlines, and ensuring smooth coordination with distributed teams across varying shifts.

What does it mean to work a rotating schedule remote job?

A rotating schedule remote job means that while you work from a location outside of a traditional office (such as your home), your work hours change according to a set rotation. For example, you might work mornings for a week, then evenings the next, or alternate between weekdays and weekends. This type of schedule is common in industries that require 24/7 coverage or flexible service hours, such as customer support or IT. It offers flexibility but also requires adaptability to changing hours. Communication and time management are important skills for succeeding in this type of role.

How do rotating schedules impact work-life balance for remote employees?

Rotating schedules in remote positions can offer flexibility, but they also require strong time management and adaptability. Employees may need to adjust to varying shift times, which can affect routines and personal commitments. Proactive communication with your team and utilizing digital scheduling tools can help maintain a healthy work-life balance. Many companies support remote workers with resources to manage shift changes, but it's important to clarify expectations and self-manage downtime between rotations.
What are popular job titles related to Rotating Schedule Remote jobs in Utah? For Rotating Schedule Remote jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Rotating Schedule Remote jobs in Utah look for? The top searched job categories for Rotating Schedule Remote jobs in Utah are:
What cities in Utah are hiring for Rotating Schedule Remote jobs? Cities in Utah with the most Rotating Schedule Remote job openings:
Rotating Schedule Remote jobs near you
Infographic showing various Rotating Schedule Remote job openings in Utah as of August 2026, with employment types broken down into 86% Full Time, and 14% Temporary. Highlights an 100% Remote job distribution.

Customer Support Representative (Remote)

ECP

Salt Lake City, UT • Remote

$16.50 - $21/hr

Full-time

Posted 3 days ago

New

Job description

ECP is a market-leading SaaS solution that enables senior living communities to better care for their residents. ECP is used in over 8,000 communities around the world. We're looking to further expand by increasing the number of customers that use our software and increasing the scope of how we serve our customers by developing and releasing new products.

Role Overview 

As a Customer Support Representative at ECP, you serve as the first point of contact for our customers and play a critical role in delivering an exceptional support experience. You are responsible for resolving customer questions, troubleshooting issues, training refreshers, and ensuring timely and accurate communication across all support channels according to SLAs & tracked KPIs.  

This role requires strong product knowledge, clear communication, and consistent execution of support best practices. You are expected to independently manage tickets from intake to resolution while meeting established service standards and contributing to overall team success, and to escalate when required according to established process. 

Core Responsibilities 

Customer Support & Issue Resolution 

  • Serve as the primary contact for customer inquiries via phone, email, and the ticketing system 
  • Manage support tickets from intake through resolution in accordance with SLA expectations 
  • Clarify customer requests to accurately identify needs and scope 
  • Troubleshoot product and workflow issues by identifying root causes and determining appropriate solutions 
  • Clearly explain solutions to customers and confirm resolution 

Documentation & Systems Management 

  • Maintain accurate and complete ticket documentation following ECP best practices 
  • Update and manage customer account records in HubSpot 
  • Ensure all case activity is properly tracked and categorized 

Product Knowledge & Continuous Learning 

  • Develop and maintain strong working knowledge of ECP products, features, and company workflows 
  • Stay current on new releases, updates, and process changes 
  • Serve as a reliable resource for teammates by sharing knowledge and insights 
  • Work cross-functionally as required to provide seamless customer experience 

Performance & Operational Excellence 

  • Consistently meet or exceed established KPIs, SLAs, and quality metrics 
  • Participate in ECP's rotating on-call schedule to provide after-hours support coverage 
  • Manage time effectively to balance ticket volume, follow-ups, and internal responsibilities 
Expectations for Success in This Role 
  • Demonstrate professionalism, empathy, and a customer-first mindset in every interaction 
  • Communicate clearly and confidently, both verbally and in writing 
  • Remain organized and adaptable in a fast-paced environment 
  • Take ownership of assigned work and follow through consistently according to established process 
  • Uphold ECP's values and represent the company positively in all customer interactions 

Requirements

    • Customer Service Experience
    • Software experience, experience with eMARs, EHRs or other healthcare-related technologies is preferred
    • Strong problem-solving capabilities
    • Excellent verbal and written communication skills
    • Comfort learning new systems and technologies quickly 
    • Bachelor or Associate's degree preferred
    • A remote work environment that is compliant with cybersecurity and other company workplace policies
    • Work Hours / Schedule:
      • The regular work hours will be 9:30 am CT (7:30 am PT, 8:30 am MT, 10:30 am ET) to 6:00 pm CT (4:00 pm PT, 5:00 pm MT, 7:00 pm ET), Monday through Friday.
      • Support team members are required to participate in the on-call/after-hours rotational schedule

Apply