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Room Service Jobs in Worcester, MA (NOW HIRING)

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Room Service information

See Worcester, MA salary details

$10

$24

$44

How much do room service jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for room service in Worcester, MA is $24.55, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $33.32 per hour, depending on experience, location, and employer.

What is a room service job?

Room service jobs involve delivering food, beverages, and other amenities directly to guests' rooms in hotels or resorts. Employees in these roles take guest orders, prepare trays or carts, and ensure orders are delivered promptly and accurately. They may also be responsible for setting up service in the room, handling payments or signatures, and maintaining cleanliness and professionalism. Room service staff often work closely with kitchen and housekeeping teams to provide a seamless guest experience.

What are the key skills and qualifications needed to thrive as a room service attendant, and why are they important?

To thrive as a Room Service Attendant, you need a strong understanding of hospitality service standards, attention to detail, and basic food safety knowledge, often supported by a high school diploma or equivalent. Familiarity with hotel point-of-sale (POS) systems and safe food handling procedures is typically required. Exceptional communication, time management, and customer service skills help you exceed guest expectations and handle requests efficiently. These abilities ensure prompt, accurate service and contribute to overall guest satisfaction and positive hotel reviews.

What are some common challenges faced by room service staff, and how can they be managed effectively?

Room service staff often encounter challenges such as managing high volumes of orders during peak times, ensuring timely delivery while maintaining food quality, and handling special requests or dietary restrictions. Effective time management, clear communication with the kitchen, and a strong understanding of the menu are essential to overcoming these challenges. Teamwork and customer service skills also play a key role in ensuring guest satisfaction and smooth daily operations.

What is the difference between Room Service vs Housekeeper?

AspectRoom ServiceHousekeeper
Primary RoleDeliver food and beverages to hotel guests' roomsClean and maintain guest rooms and public areas
Work EnvironmentGuest rooms, hotel corridorsGuest rooms, housekeeping closets, hotel corridors
CredentialsFood safety certification, customer service skillsCleaning experience, attention to detail
Employer/IndustryHotels, resortsHotels, motels, resorts

While both roles are essential in the hospitality industry, Room Service focuses on delivering food and beverages directly to guests' rooms, requiring customer service and food safety skills. Housekeepers are responsible for cleaning and maintaining guest rooms, emphasizing cleanliness and attention to detail. Both roles work within hotel environments but serve different functions to ensure guest satisfaction.

Do room service servers make good money?

Room service servers typically earn an hourly wage plus tips, which can significantly increase their total income. Earnings vary based on location, shift hours, and customer volume, with tips often forming a large part of their compensation. In general, experienced servers in busy establishments can make a competitive income compared to other hospitality roles.

What are popular job titles related to Room Service jobs in Worcester, MA?

For Room Service jobs in Worcester, MA, the most frequently searched job titles are:

What job categories do people searching Room Service jobs in Worcester, MA look for?

The top searched job categories for Room Service jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Room Service jobs?

Cities near Worcester, MA with the most Room Service job openings:

Infographic showing various Room Service job openings in Worcester, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $51,063 per year, or $24.5 per hour.

Room Service Attendant, University, Per Diem

Umass Memorial Health

Worcester, MA • On-site

$13.50 - $17.25/hr

Part-time

Posted 15 days ago


UMass Memorial Health rating

7.3

Company rating: 7.3 out of 10

Based on 157 frontline employees who took The Breakroom Quiz

305th of 893 rated healthcare providers


Job description

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Non-Exempt

Hiring Range:

$15.00 - $24.58

Please note that the final offer may vary within this range based on a candidate's experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Monday through Friday, Weekends (Saturday and Sunday)

Scheduled Hours:

4p-8p

Shift:

1 - Day Shift, 4.5 Hours (United States of America)

Hours:

0

Cost Center:

10020 - 5030 Food Services Kitchen

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Performs duties to ensure accurate and timely patient meal services, including menu selection, tray assembly, and delivery of food to assigned patients. Serves as liaison between patients, Nursing unit, Dietitians, Food Service staff and Food Service Management in the communication of patient special requests, issues, and concerns. Works as a cooperative team member in support of the established goals and objectives of the Food and Nutrition Services Department.

I. Major Responsibilities:
1. Delivers patient trays as assigned, including regularly scheduled meals, snacks, floor supplies and NOW trays. Assists patients with proper positioning of food tray, reviews menu selections with patient and opening of items as necessary.
2. Loads and pushes hot and cold food trucks to and from patient units. Transports various related equipment to appropriate areas. Loads and operates cart lifts, dumbwaiters and elevators.
3. Responsible for completing the menu rounds process for assigned patients to communicate menu system and record menu choices in a timely and efficient manner. Adjusts menus accordingly for modified diets. Reviews individual diet prescriptions with patients, as applicable. Informs patients regarding appropriate food alternatives/options as necessary due to dietary restrictions.
4. Retrieves all patient trays and delivers to the main kitchen. Cleans and restocks cart.
5. Utilizes computerized menu planning system to generate current diet order lists. Verifies for accuracy with unit charge nurse and/or designee.

II. Position Qualifications:

License/Certification/Education:
Preferred:
1. High School education or equivalent.

Experience/Skills:
Required:
1. Excellent communication and interpersonal skills.
2. Ability to read, write and speak English.
3. Ability to perform multiple tasks under time constraints and constant interruption.
4. Basic knowledge of unit weights and measures and basic mathematical functions.

Preferred:
1. Prior experience in a patient care capacity strongly preferred.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.


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