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Room Service Associate Jobs in Wauconda, IL (NOW HIRING)

Marcus Hotels

Room Service Expeditor

Lake Geneva, WI · On-site

As a Room Service Server at Grand Geneva Resort & Spa, you'll create extraordinary guest ... associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our ...

Marcus Hotels

Room Service Expeditor

Lake Geneva, WI · On-site

As a Room Service Server at Grand Geneva Resort & Spa, you'll create extraordinary guest ... associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our ...

Raising Cane's

Customer Service Associate

Schaumburg, IL · On-site

$15.50/hr

... room, talking to customers, etc. We are looking to hire Customer Service Associates who can thrive ... in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts ...

Raising Cane's

Customer Service Associate

Schaumburg, IL

$15.50/hr

... room, talking to customers, etc. We are looking to hire Customer Service Associates who can thrive ... in an upbeat and fast-paced environment.We are hiring immediately for all shifts: opening shifts ...

Raising Cane's

Customer Service Associate

Schaumburg, IL · On-site

$15.50/hr

... room, talking to customers, etc. We are looking to hire Customer Service Associates who can thrive ... in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts ...

Raising Cane's

Customer Service Associate

Des Plaines, IL · On-site

$15.50/hr

... room, talking to customers, etc. We are looking to hire Customer Service Associates who can thrive ... in an upbeat and fast-paced environment.We are hiring immediately for all shifts: opening shifts ...

Raising Cane's

Customer Service Associate

Schaumburg, IL · On-site

$15.50/hr

... room, talking to customers, etc. We are looking to hire Customer Service Associates who can thrive ... in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts ...

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All JobsRoom Service Associate JobsRoom Service Associate Jobs in Wauconda, IL

Room Service Associate information

See Wauconda, IL salary details

$9

$17

$26

How much do room service associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for room service associate in Wauconda, IL is $17.16, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $19.28 per hour, depending on experience, location, and employer.

What is a room service associate?

Room Service Associates are hospitality professionals responsible for delivering meals and beverages to guests' rooms in hotels or similar establishments. They take orders, prepare trays, and ensure that the food is presented attractively and delivered promptly. Room Service Associates also address guest requests, handle payments if needed, and maintain high standards of cleanliness and customer service. Their role is essential in providing a comfortable and convenient experience for hotel guests.

What are some common challenges room service associates face and how can they be managed effectively?

Room Service Associates often encounter challenges such as managing multiple orders during peak hours, ensuring timely delivery while maintaining food quality, and handling special guest requests or complaints. Effective communication with kitchen staff and other team members, staying organized, and remaining calm under pressure are key to overcoming these hurdles. Many hotels also provide training on customer service and time management to help associates succeed in these situations.

What are the key skills and qualifications needed to thrive as a room service associate, and why are they important?

To thrive as a Room Service Associate, you need strong customer service skills, attention to detail, and a basic understanding of food safety, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, order tracking software, and safe food handling procedures is typically required. Excellent communication, time management, and a polite demeanor help you stand out in this guest-facing role. These skills ensure timely, accurate, and pleasant service experiences, which are crucial for guest satisfaction and the reputation of the hospitality establishment.

What is the difference between Room Service Associate vs Food Server?

AspectRoom Service AssociateFood Server
CredentialsHigh school diploma or equivalent; food safety certification often preferredHigh school diploma or equivalent; food safety certification often preferred
Work EnvironmentHotel or resort guest rooms, often in a hospitality settingRestaurants, cafes, or catering events
Employer & IndustryHotels, resorts, hospitality industryRestaurants, food service industry
Job DutiesDelivering food and beverages to guest rooms, providing guest serviceTaking orders, serving food and drinks at tables, ensuring customer satisfaction

While both roles involve serving food and providing customer service, a Room Service Associate primarily delivers food to hotel guests in their rooms within the hospitality industry. In contrast, a Food Server works in restaurants or similar settings, serving guests at tables. The credentials and work environment overlap, but the key difference lies in the location and nature of service.

What cities near Wauconda, IL are hiring for Room Service Associate jobs?

Cities near Wauconda, IL with the most Room Service Associate job openings:

Room Service Associate jobs near you
Infographic showing various Room Service Associate job openings in Wauconda, IL as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $35,689 per year, or $17.2 per hour.

Room Service Expeditor

Grand Geneva Resort

Lake Geneva, WI

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Key responsibilities

  • Answer calls, take orders, and deliver food and beverages to guests promptly and accurately.

  • Expedite food from the kitchen, ensuring it is table-ready and presented properly.

  • Perform general cleaning tasks to maintain health standards and a clean work environment.

Job description

Description

If you're eager to showcase your talents in a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We are on the lookout for a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As a Room Service Server at Grand Geneva Resort & Spa, you'll create extraordinary guest experiences by swiftly answering calls, taking and delivering orders with precision, and ensuring every step—from the expo line to the guest room—radiates efficiency and excellence.

Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. We are a longstanding symbol of home and family, rooted in tradition and eager to shape a brighter future together.

What will you be doing?

  • Master all menu items, garnishments, and proper plate setups for food and beverage outlets.
  • Handle all In-Room Dining phone calls, including taking orders, quoting delivery times, and answering menu or restaurant questions.
  • Take restaurant reservation phone calls and assist guests with reservations and inquiries.
  • Expedite food from the kitchen, ensuring table-ready presentation.
  • Deliver orders, condiments, and additional requests promptly and with urgency.
  • Greet guests using the 15/5 rule whenever possible to ensure a welcoming experience.
  • Perform general cleaning tasks to meet health standards and maintain a clean work environment.
  • Support team members and complete additional duties as requested by guests or supervisors.

What do you bring to the role?

  • Flexible schedule availability, including nights, weekends, and holidays.
  • High school diploma (or equivalent) and at least one year of fine dining or room service experience.
  • Basic knowledge of food service and delivery standards, ability to obtain any government required license or certificate. 
  • Strong memory for menu details, including proper plateware setup and garnishments.
  • Ability to lift and transport trays up to 40 lbs. through crowded spaces continuously during shifts.
  • Positive attitude, teamwork, and motivation during both busy and slow periods.
  • Capable of multitasking efficiently with exceptional execution.
  • Effective communication skills, English fluency, and the ability to build strong relationships with team members and guests. 

What’s in it for you?

  • A free, well-balanced meal every shift
  • Discounted gym membership 
  • Room discounts at Marcus Hotels & Resorts 
  • Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
  • Free parking
  • “Two for one” movie theater coupons at Marcus Theatres
  • Ability to grow your career and transfer from one property to another 
  • Early wage access
  • Paid time off
  • Flexible scheduling
  • Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
  • And more!

About Us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills. 

The Grand Geneva Resort & Spa is an equal opportunity employer.