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Room Service Associate Jobs in Montgomery, AL (NOW HIRING)

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Room Service Associate information

See Montgomery, AL salary details

$9

$17

$27

How much do room service associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for room service associate in Montgomery, AL is $17.95, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.19 per hour, depending on experience, location, and employer.

What are some common challenges room service associates face and how can they be managed effectively?

Room Service Associates often encounter challenges such as managing multiple orders during peak hours, ensuring timely delivery while maintaining food quality, and handling special guest requests or complaints. Effective communication with kitchen staff and other team members, staying organized, and remaining calm under pressure are key to overcoming these hurdles. Many hotels also provide training on customer service and time management to help associates succeed in these situations.

What is a room service associate?

Room Service Associates are hospitality professionals responsible for delivering meals and beverages to guests' rooms in hotels or similar establishments. They take orders, prepare trays, and ensure that the food is presented attractively and delivered promptly. Room Service Associates also address guest requests, handle payments if needed, and maintain high standards of cleanliness and customer service. Their role is essential in providing a comfortable and convenient experience for hotel guests.

What is the difference between Room Service Associate vs Food Server?

AspectRoom Service AssociateFood Server
CredentialsHigh school diploma or equivalent; food safety certification often preferredHigh school diploma or equivalent; food safety certification often preferred
Work EnvironmentHotel or resort guest rooms, often in a hospitality settingRestaurants, cafes, or catering events
Employer & IndustryHotels, resorts, hospitality industryRestaurants, food service industry
Job DutiesDelivering food and beverages to guest rooms, providing guest serviceTaking orders, serving food and drinks at tables, ensuring customer satisfaction

While both roles involve serving food and providing customer service, a Room Service Associate primarily delivers food to hotel guests in their rooms within the hospitality industry. In contrast, a Food Server works in restaurants or similar settings, serving guests at tables. The credentials and work environment overlap, but the key difference lies in the location and nature of service.

What are the key skills and qualifications needed to thrive as a room service associate, and why are they important?

To thrive as a Room Service Associate, you need strong customer service skills, attention to detail, and a basic understanding of food safety, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, order tracking software, and safe food handling procedures is typically required. Excellent communication, time management, and a polite demeanor help you stand out in this guest-facing role. These skills ensure timely, accurate, and pleasant service experiences, which are crucial for guest satisfaction and the reputation of the hospitality establishment.
What cities near Montgomery, AL are hiring for Room Service Associate jobs? Cities near Montgomery, AL with the most Room Service Associate job openings:
Room Service Associate jobs near you
Infographic showing various Room Service Associate job openings in Montgomery, AL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,395 per year, or $18 per hour.

* Sales Associate - Kirkland's Home - Part Time

Kirkland's, Inc.

Prattville, AL • On-site

$11.75 - $13.50/hr

Part-time

Re-posted 17 hours ago

Kirkland's rating

5.3

Company rating: 5.3 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

55th of 62 rated furniture retailers

Job description

The primary responsibility of a Sales Associate is to provide an exceptional shopping experience to every customer utilizing Kirkland’s customer service model while assisting with all aspects of operations and merchandising with partnership and direction from the management team.  Sales Associates drive sales growth by flexing into multiple roles including selling, cashiering, replenishing, setting floorsets and/or cleaning. Serving the customer is always top priority regardless of the work area.


  • Supports and values Customer Service in both the in store and online (ship to store) shopping experience
  • Actively engages with all customers modeling exceptional selling behaviors
  • Greets every customer with enthusiasm, maintains a positive, can do attitude at all times
  • Proactively engages with customers, reads cues and responds appropriately
  • Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket
  • Supports the company’s branding at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal
  • Achieves or exceeds goals associated with company initiatives and programs.
  • Assists in the process of the receipt of all merchandise in a safe, timely and efficient manner
  • Assists in maintaining an efficient and organized salesfloor and stockroom
  • Assists in maintaining merchandise presentation, pricing and the accuracy of inventory levels
  • Champions and demonstrates a commitment to Kirkland’s Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit
  • May perform other duties as necessary

  • Energetic, people and results oriented, competitive with a drive to succeed
  • Ability to effectively communicate both written and verbally
  • Ability to work weekends, holidays and evenings
  • Ability to read and interpret company directives, handbook and manuals
  • Ability to work a flexible schedule to meet the business needs of the store
  • Ability to work independently as well as part of a team
  • Must be able to ascend/descend a ladder to retrieve and stock products on the shelf or to hang overhead banners/product
  • Frequently positions self to retrieve and stock products in the stock room and sales floor and to place merchandise in bags
  • Must be able to constantly stand and move around the store for prolonged periods to greet and assist customers
  • Must be able to frequently communicate with the customers in person, electronically, and telephonically
  • Must be able to frequently move merchandise 50 pounds or more to and from the stock room to sales floor
  • Must be able to operate a Point of Sale system, registers and hand held devices efficiently and accurately

What Kirkland's employees say

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Hours and flexibility

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About Kirkland's

Sourced by ZipRecruiter

Kirkland's, Inc. is a leading retailer specializing in home decor and gift products, based in Brentwood, TN, US. Founded in 1966 by Carl Kirkland, the company operates in the retail industry, supplying customers with a wide range of unique and stylish items to enrich their homes, such as furniture, lighting, wall decor, textiles, and more. Kirkland's mission is to provide exceptional style and value to their customers, focusing on providing a broad selection of distinctive merchandise, including an assortment of holiday merchandise, at affordable prices.

Industry

Retail

Company size

5,001 - 10,000 Employees

Headquarters location

Brentwood, TN, US

Year founded

1966

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