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Room Service Associate Jobs in Montgomery, AL (NOW HIRING)

Ascent Hospitality

Hotel Guest Service Associate

Montgomery, AL · On-site

$14.50 - $17.75/hr

Guest Service / Front Desk Agent responsibilities include completing all activities listed in Front ... Adhere to security procedures on the handling of guest room keys, the protection of guest related ...

Quality Restaurant Concepts LLC

Server

Montgomery, AL · On-site

We strive to encourage, enrich and celebrate our associates every day. Why? It's simple - we found ... Transports plates, glasses and baskets to and from dining room, service bar, and the kitchen about ...

Quality Restaurant Concepts LLC

Server

Montgomery, AL · On-site

We strive to encourage, enrich and celebrate our associates every day. Why? It's simple - we found ... Transports plates, glasses and baskets to and from dining room, service bar, and the kitchen about ...

Quality Restaurant Concepts LLC

Server

Montgomery, AL · On-site

We strive to encourage, enrich and celebrate our associates every day. Why? It's simple - we found ... Transports plates, glasses and baskets to and from dining room, service bar, and the kitchen about ...

Quality Restaurant Concepts LLC

Server

Prattville, AL · On-site

We strive to encourage, enrich and celebrate our associates every day. Why? It's simple - we found ... Transports plates, glasses and baskets to and from dining room, service bar, and the kitchen about ...

Rack Room Shoes, Inc.

Sales Associate - 33263

Montgomery, AL · On-site

$14.75 - $17/hr

Summary Adhere to and practice the company's service standards with each customer. Meet both sales ... About Rack Room Shoes Great shoes for men, women and children in comfort, dress, casual, and ...

Rack Room Shoes, Inc.

Sales Associate - 33176

Prattville, AL · On-site

$14 - $16/hr

Summary Adhere to and practice the company's service standards with each customer. Meet both sales ... About Rack Room Shoes Great shoes for men, women and children in comfort, dress, casual, and ...

LBA Hospitality

Room Attendant

Prattville, AL · On-site

$11.75 - $14.75/hr

Job Type Part-time Description Provides excellent guest service in an efficient, courteous ... PREREQUISITES Company associates have access to guestrooms and property. As such, character traits ...

COURTYARD - PRATTVILLE

Room Attendant

Prattville, AL · On-site

$11.75 - $14.75/hr

Description Provides excellent guest service in an efficient, courteous, professional manner ... PREREQUISITES Company associates have access to guestrooms and property. As such, character traits ...

LBA Hospitality

Room Attendant

Prattville, AL · On-site

$11.75 - $14.75/hr

Provides excellent guest service in an efficient, courteous, professional manner; following LBA ... PREREQUISITES Company associates have access to guestrooms and property. As such, character traits ...

YEDLA LLC

Housekeeping Room Attendant

Montgomery, AL

$11.75 - $14/hr

The Room Attendant is responsible for maintaining the cleanliness of guest rooms to our high ... Approach all encounters with guests and associates in a friendly, service oriented manner.

YEDLA LLC

Housekeeping Room Attendant

Montgomery, AL

$11.75 - $14/hr

The Room Attendant is responsible for maintaining the cleanliness of guest rooms to our high ... Approach all encounters with guests and associates in a friendly, service oriented manner.

YEDLA LLC

Night Auditor

Montgomery, AL · On-site

$12.50 - $16.75/hr

Approach all encounters with guests and associates in a friendly service-oriented manner ... room service trays and straightening lobby area (property specific) * Handle items for Lost and ...

YEDLA LLC

Night Auditor

Montgomery, AL · On-site

$12.50 - $16.75/hr

Approach all encounters with guests and associates in a friendly service-oriented manner ... room service trays and straightening lobby area (property specific) * Handle items for Lost and ...

Rack Room Shoes, Inc.

Team Lead - 33262

Montgomery, AL · On-site

Provide service training and leadership to staff members. Manage customer issues with a sense of ... About Rack Room Shoes Great shoes for men, women and children in comfort, dress, casual, and ...

Five Below

Sales Associate

Troy, AL

$11.25 - $15.25/hr

We're looking for candidates with a passion for delivering outstanding customer service while ... the stock room and on the sales floor Frequently communicate and exchange information with ...

Five Below

Sales Associate

Montgomery, AL

$11.75 - $16/hr

We're looking for candidates with a passion for delivering outstanding customer service while ... the stock room and on the sales floor Frequently communicate and exchange information with ...

Five Below

Sales Associate

Troy, AL · On-site

$11.25 - $15.25/hr

We're looking for candidates with a passion for delivering outstanding customer service while ... stock room and on the sales floor • Frequently communicate and exchange information with ...

Five Below

Sales Associate

Montgomery, AL · On-site

$11.75 - $16/hr

We're looking for candidates with a passion for delivering outstanding customer service while ... stock room and on the sales floor • Frequently communicate and exchange information with ...

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All JobsRoom Service Associate JobsRoom Service Associate Jobs in Montgomery, AL

Room Service Associate information

See Montgomery, AL salary details

$9

$17

$27

How much do room service associate jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for room service associate in Montgomery, AL is $17.96, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.19 per hour, depending on experience, location, and employer.

What is a room service associate?

Room Service Associates are hospitality professionals responsible for delivering meals and beverages to guests' rooms in hotels or similar establishments. They take orders, prepare trays, and ensure that the food is presented attractively and delivered promptly. Room Service Associates also address guest requests, handle payments if needed, and maintain high standards of cleanliness and customer service. Their role is essential in providing a comfortable and convenient experience for hotel guests.

What are some common challenges room service associates face and how can they be managed effectively?

Room Service Associates often encounter challenges such as managing multiple orders during peak hours, ensuring timely delivery while maintaining food quality, and handling special guest requests or complaints. Effective communication with kitchen staff and other team members, staying organized, and remaining calm under pressure are key to overcoming these hurdles. Many hotels also provide training on customer service and time management to help associates succeed in these situations.

What are the key skills and qualifications needed to thrive as a room service associate, and why are they important?

To thrive as a Room Service Associate, you need strong customer service skills, attention to detail, and a basic understanding of food safety, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, order tracking software, and safe food handling procedures is typically required. Excellent communication, time management, and a polite demeanor help you stand out in this guest-facing role. These skills ensure timely, accurate, and pleasant service experiences, which are crucial for guest satisfaction and the reputation of the hospitality establishment.

What is the difference between Room Service Associate vs Food Server?

AspectRoom Service AssociateFood Server
CredentialsHigh school diploma or equivalent; food safety certification often preferredHigh school diploma or equivalent; food safety certification often preferred
Work EnvironmentHotel or resort guest rooms, often in a hospitality settingRestaurants, cafes, or catering events
Employer & IndustryHotels, resorts, hospitality industryRestaurants, food service industry
Job DutiesDelivering food and beverages to guest rooms, providing guest serviceTaking orders, serving food and drinks at tables, ensuring customer satisfaction

While both roles involve serving food and providing customer service, a Room Service Associate primarily delivers food to hotel guests in their rooms within the hospitality industry. In contrast, a Food Server works in restaurants or similar settings, serving guests at tables. The credentials and work environment overlap, but the key difference lies in the location and nature of service.

What cities near Montgomery, AL are hiring for Room Service Associate jobs?

Cities near Montgomery, AL with the most Room Service Associate job openings:

Room Service Associate jobs near you
Infographic showing various Room Service Associate job openings in Montgomery, AL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,395 per year, or $18 per hour.

Hotel Guest Service Associate

SpringHill Suites - Montgomery

Montgomery, AL

$14.50 - $17.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Job description

Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions, but we’re not about numbers…we’re about people and that remains our foundation. Our culture expresses a memorable experience for all of our Team Members and guests alike. So we’re constantly looking for individuals who work well together for a unified purpose. For our leadership, we’re looking for accomplished individuals with a passion to serve others, strong communicators who clearly understand the needs of others and trendsetters who excel at challenges and change. If this is what you’re all about, consider joining our Team.
Ascent Hospitality is looking for a uniquely qualified hospitality leader to join our team as Front Desk Agent!
Guest Service / Front Desk Agent responsibilities include completing all activities listed in Front Desk checklist, performing various marketing duties (upselling) to generate additional revenue, providing optimum service and satisfaction to hotel/restaurant guests and visitors; showing individual performance effectiveness, and following proper security amp; liability measures to protect the assets of the hotel and the Company.
BENEFITS:
  • Competitive Salary!
  • Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options!
  • 401k with employer MATCH!
  • Paid PTO!
  • Uniforms Provided for most positions!
  • Team Member Hotel Discount Program!

ESSENTIAL FUNCTIONS:
  • Maintain professional dress and conduct at all times.
  • Greet guests immediately with a friendly, sincere welcome. Maintain eye contact with guest. Use a positive, clear speaking voice, listen to guest requests and respond with appropriate action.  Follow Brand standards including brand loyalty programs.
  • Provide information about our hotel, available rooms, rates and amenities
  • Employ operational and selling techniques to maximize occupancy levels and achieve the highest average rate possible.
  • Promptly complete registration process, input and retrieve information from computer, confirm pertinent information including number of guests, method of payment and length of stay, select guest room based upon guest needs/request, nonverbal confirmation of room number and rate. Close out guest accounts at time of check out.
  • Inform customers about payment methods and verify that I.D. and payments method match
  • Verify credit cards for authorization using electronic acceptance methods. Handle cash, make change, and balance assigned cash bank. Accept and record vouchers, and other forms of payment. Process payments per established procedures.
  • Maintain cash bank per policy guidelines. Comply with all accounting procedures.
  • Consistently adhere to uniform, grooming and appearance standards.
  • Maintain effective communication with all hotel departments. Stay aware of issues relating to hotel operations. Apprise management of any concerns or suggestions
  • Communicate with hotel housekeeping staff to ensure all rooms are available to check into by check-in time in addition to all departures being gone by check-out time
  • Confirm group reservations and arrange personalized experiences for guests and event attendees such as wedding guests etc.
  • Maintain knowledge of standards and company policies
  • Understanding of how travel planning websites operate, like Booking and TripAdvisor
  • Adhere to safety, security and emergency procedures, react appropriately during emergency situations, and act promptly to correct hazards. Adhere to security procedures on the handling of guest room keys, the protection of guest related information and conduct weekly inventory of guest room keys.
  • Understand and operate front office telephone and computer systems.
  • Promptly answer the telephone using positive, pleasant tone of voice and following the established verbiage.
  • Respond to guest complaints in a timely and professional manner. Apprise management of all guest complaints/problems; including those that have been resolved.
  • Must be able to work flexible work hours/schedule.
  • Performs other duties and responsibilities as requested.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:
  • Previous experience as a hotel Front Desk Agent preferred
  • Must have excellent communication and organizational skills
  • Must have the ability to understand, read, write and speak English and communicate with guests and Team Members of other departments
  • Must be familiar with a computer and be able to type using a computer keyboard
  • Must be familiar with operation of office equipment such as: copier, printer, facsimile machine, telephone etc.
  • Ability to apply commonsense understanding to carry out instructions given
  • Ability to comply in standardized situations with only occasional or no variables
  • Ability to work flexible shifts
  • Must have excellent customer service skills
  • Must be able to work without constant supervision
PHYSICAL DEMANDS:
  • While performing the duties of this job, the employee will be required to stand for long periods of time; using arms, hands and legs repetitively; handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee frequently is required to walk, climb or balance, talk and hear.
  • May be required to regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
  • Must be capable of effectively using close vision, distance vision, and color vision.
  • Able to operate in mentally and physically stressful situations
QUALIFICATION STANDARDS:
  • High school education or equivalent is required. Some college preferred.
  • Preferred six (6) months related experience in hotels or customer service training
  • Must be able to work in team environment
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