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Room Operations Manager Jobs in Springfield, IL (NOW HIRING)

Springfield Clinic

Oncology Concierge - PRN

Springfield, IL · On-site

$15.25 - $19.75/hr

Job Relationships Reports to the Operations Manager Principal Responsibilities Exemplify excellent ... Keep a log of patient location in the infusion room. Clean patient area as patients leave. Stock ...

Springfield Clinic

Oncology Concierge - PRN

Springfield, IL · On-site

$15.25 - $19.75/hr

Job Relationships Reports to the Operations Manager Principal Responsibilities Exemplify excellent ... Keep a log of patient location in the infusion room. Clean patient area as patients leave. Stock ...

Springfield Clinic

Oncology Concierge - PRN

Springfield, IL · On-site

$16.86 - $23.60/hr

Job Relationships Reports to the Operations Manager Principal Responsibilities Exemplify excellent ... Keep a log of patient location in the infusion room. Clean patient area as patients leave. Stock ...

DRIFTWOOD HOSPITALITY MANAGEMENT

The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in ... Train and monitor performance of room attendants and housepersons. Provide organization ...

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All JobsRoom Operations JobsRoom Operations Manager JobsRoom Operations Manager Jobs in Springfield, IL

Room Operations Manager information

See Springfield, IL salary details

$30.7K

$62.9K

$117.4K

How much do room operations manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for room operations manager in Springfield, IL is $62,892.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,600.00 and $76,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a room operations manager?

To thrive as a Room Operations Manager, you need strong organizational abilities, hospitality management experience, and a relevant degree or equivalent work history. Familiarity with property management systems (PMS), housekeeping software, and industry certifications like CHA (Certified Hotel Administrator) are typically required. Excellent leadership, problem-solving, and interpersonal skills help you manage staff and ensure guest satisfaction. These competencies are crucial for maintaining efficient operations, high service standards, and a positive guest experience in hotel environments.

What are some common challenges faced by room operations managers and how can they be addressed?

Room Operations Managers often face challenges such as balancing guest satisfaction with operational efficiency, managing high occupancy periods, and handling staffing issues. To address these, it’s important to maintain clear communication with both guests and team members, implement efficient scheduling practices, and use data-driven tools to monitor room turnover and cleanliness. Building a collaborative team culture and staying adaptable to changes can help ensure smooth daily operations and enhance the overall guest experience.

What is the difference between Room Operations Manager vs Front Desk Supervisor?

AspectRoom Operations ManagerFront Desk Supervisor
CredentialsExperience in hotel operations, hospitality management certificationsCustomer service experience, hospitality or hotel management background
Work EnvironmentOversees multiple departments, manages overall room operationsSupervises front desk staff, handles guest check-ins and inquiries
Industry UsageUsed in larger hotels and resorts for operational oversightCommon in hotels for front desk team leadership

The Room Operations Manager focuses on overall room department management, including coordination with housekeeping and maintenance, while the Front Desk Supervisor primarily manages guest services at the front desk. Both roles require hospitality experience but differ in scope and responsibilities.

What does a Room Operations Manager do?

A Room Operations Manager oversees the daily operations of hotel or hospitality room services, ensuring guest satisfaction, managing staff, and maintaining quality standards. They coordinate housekeeping, front desk, and maintenance teams, often using management software, and may require relevant certifications or experience in hospitality management.

What cities near Springfield, IL are hiring for Room Operations Manager jobs?

Cities near Springfield, IL with the most Room Operations Manager job openings:

Room Operations Manager jobs near you
Infographic showing various Room Operations Manager job openings in Springfield, IL as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $62,892 per year, or $30.2 per hour.

Room Attendant

Springfield, IL • On-site

DRIFTWOOD HOSPITALITY MANAGEMENT
Traveler Accommodation • 1 - 5K employees
Learn more about DRIFTWOOD HOSPITALITY MANAGEMENTexternal

$16 - $16.25/hr

Full-time

Medical, Life, Retirement, PTO

Re-posted 3 days ago

Driftwood Hospitality Management rating

4.9

Company rating: 4.9 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel. 

JOB SUMMARY

Responsible for cleaning and maintaining the guest rooms areas according to company procedures and at a level that meets or exceeds company standards. 

ESSENTIAL JOB FUNCTIONS

This description is a summary of primary responsibilities and qualifications.  The job description is not intended to include all duties or qualifications that may be required now or in the future.  The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

  • Stocks housekeeping bag to ensure that enough cleaning needs, equipment and amenities are available to properly clean each room.
  • Observes knocking procedures upon entering a guest room.
  • Cleans the guest rooms assigned.  Ensures the amenities are stocked for each cleaned room.  Completes entire housekeeping checklist.
  • Accurately marks clean rooms to supervisor for inspection.
  • Reports any damages or hazards that are present in guest rooms, i.e., burned out light bulbs, broken furniture, broken lights, etc.in Guestware or Housekeeping Coordinator
  • Secures guest room doors upon exiting the room.
  • Keeps the corridors and service area neat at all times.
  • Turns in all lost and found items and all guest room keys.
  • Adheres to all company policies and procedures.
  • Follows safety and security procedures and rules.
  • Knows department fire prevention and emergency procedures.
  • Utilizes protective equipment.
  • Reports unsafe conditions to management.
  • Reports accidents, injuries, near-misses, property damage or loss to management.
  • Provides for a safe work environment by following all safety and security procedures and rules.
  • All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).
  • Perform any related duties as requested by management.
  • Assists other Housekeeping Personnel when needed.

KNOWLEDGE, SKILLS & ABILITIES

  • Bend and reach to dust, clean and make beds and bathroom
  • Stand and walk for varying lengths of time, often long periods.
  • Talk to many different kinds of people to give information, answer questions and provide required services.
  • Visually inspect rooms for cleanliness and guest belongings that have been left behind.
  • Use written communication skills to mark completed rooms on daily paperwork. 
  • Move fingers, arms and hands quickly and easily to perform cleaning duties.

PHYSICAL DEMANDS

  • Lifting fifty (50) pounds maximum.
  • Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.           

Benefits

  • 401(k)
  • Disability insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Room Discounts
  • Employee Food and Beverage Discounts

EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

What Driftwood Hospitality Management employees say

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