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Room Dining Agent Jobs (NOW HIRING)

Benchmark

In-Room Dining Agent

Riverside, CA · On-site

$18.25/hr

The In-Room Dining Agent is responsible for taking guest orders, coordinating with kitchen and service staff, processing requests accurately, and ensuring timely delivery of food and beverages to ...

Appellation Healdsburg

Reservations Agent

Healdsburg, CA · On-site

$21/hr

The Reservations Agent at Appellation Healdsburg serves as the voice of our property, creating the ... Take detailed in-room dining orders with accuracy and efficiency * Coordinate timing and delivery ...

Appellation Healdsburg

Reservations Agent

Healdsburg, CA · On-site

$21/hr

The Reservations Agent at Appellation Healdsburg serves as the voice of our property, creating the ... Take detailed in-room dining orders with accuracy and efficiency * Coordinate timing and delivery ...

Appellation Healdsburg

Reservations Agent

Healdsburg, CA · On-site

$21/hr

The Reservations Agent at Appellation Healdsburg serves as the voice of our property, creating the ... Take detailed in-room dining orders with accuracy and efficiency * Coordinate timing and delivery ...

AccorHotel

Front Desk Agent

Dallas, TX · On-site

$14 - $17.75/hr

Handle In-Room Dining (IRD) order calls, practice suggestive selling/up-selling, and coordinate ... Previous experience as a Front Desk Agent, Royal Service Agent, or Guest Relations role in a luxury ...

HRI Hospitality

Front Desk Agent

Pittsburgh, PA · On-site

$13.75 - $17.50/hr

... room dining, valet parking, conference & lounge areas. Blending historic character with modern ... The Guest Services Agent is responsible for delivering excellent customer service by welcoming ...

HRI Hospitality

Guest Services Agent

Pittsburgh, PA · On-site

$14.50 - $18.50/hr

... room dining, valet parking, conference & lounge areas. Blending historic character with modern ... The Guest Services Agent is responsible for delivering excellent customer service by welcoming ...

FAIRMONT

Front Desk Agent

Dallas, TX · On-site

$14 - $17.75/hr

Handle In-Room Dining (IRD) order calls, practice suggestive selling/up-selling, and coordinate ... Previous experience as a Front Desk Agent, Royal Service Agent, or Guest Relations role in a luxury ...

AccorHotel

Front Desk Agent

Dallas, TX · On-site

$14 - $17.75/hr

Handle In-Room Dining (IRD) order calls, practice suggestive selling/up-selling, and coordinate ... Previous experience as a Front Desk Agent, Royal Service Agent, or Guest Relations role in a luxury ...

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Room Dining Agent information

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How much do room dining agent jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for room dining agent in the United States is $14.33, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $16.11 per hour, depending on experience, location, and employer.

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For Room Dining Agent jobs, the most frequently searched job titles are:

Infographic showing various Room Dining Agent job openings in the United States as of June 2026, with employment types broken down into 68% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $29,810 per year, or $14.3 per hour.

In-Room Dining Agent

Riverside, CA • On-site

Benchmark
Manufacturing • 10K+ employees
Learn more about Benchmarkexternal

$18.25/hr

Part-time

Re-posted 17 days ago

Key responsibilities

  • Answer incoming calls for room service orders professionally and courteously.

  • Accurately record food, beverage, and special dietary requests, and enter orders into the hotel's POS system.

  • Coordinate with kitchen and service staff to ensure timely delivery of food and beverages to guest rooms.

Benchmark Electronics rating

8.2

Company rating: 8.2 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

47th of 162 rated electronics manufacturers

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.


At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.


Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Conde Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

Welcome to The Mission Inn Hotel & Spa, a legendary property in the Pyramid Global Hospitality portfolio located in the heart of Riverside, California. Featuring 238 guest rooms and over 160,000 sq ft of meeting and event space, this AAA Four-Diamond, National Historic Landmark spans an entire city block and offers a truly unique and dynamic environment for hospitality professionals.
At The Mission Inn Hotel & Spa, we are proud to deliver exceptional service within a setting rich in history and architectural beauty. As a member of our team, you'll be part of a community-driven environment where collaboration and connection are at the core of everything we do. Our work is purpose-driven, rooted in preserving the legacy of this iconic property while creating meaningful experiences for every guest.
We offer a wide range of opportunities across multiple departments, including guest services, food and beverage, housekeeping, sales and events, and more. Whether you are beginning your career or looking to grow within the industry, you'll find a supportive culture where your contributions are impactful and recognized.
Joining our team means becoming part of a people-first culture where your development and success are a priority. If you're ready to build your career at an iconic destination known for its history, scale, and influence, we invite you to explore opportunities at The Mission Inn Hotel & Spa and apply today.
#PGH-MI

What you will have an opportunity to do:

The In-Room Dining Agent is responsible for taking guest orders, coordinating with kitchen and service staff, processing requests accurately, and ensuring timely delivery of food and beverages to guest rooms.

Key Responsibilities
  • Answer incoming calls for room service orders professionally and courteously.
  • Accurately record food, beverage, and special dietary requests.
  • Enter orders into the hotel's point-of-sale (POS) system.
  • Communicate order details to kitchen and service teams.
  • Monitor order preparation and delivery times.
  • Handle guest inquiries, complaints, and special requests promptly.
  • Process payments and maintain accurate billing records.
  • Coordinate tray pickup and room service follow-up when required.
  • Maintain knowledge of menu items, promotions, and hotel services.
  • Ensure compliance with hotel standards and food safety regulations.
Qualifications
  • High school diploma or equivalent.
  • Previous customer service, hospitality, or food service experience preferred.
  • Strong communication and telephone etiquette skills.
  • Ability to multitask in a fast-paced environment.
  • Basic computer and POS system knowledge.
  • Excellent problem-solving and guest service skills.
Skills
  • Customer service excellence
  • Attention to detail
  • Time management
  • Teamwork and coordination
  • Professional communication
  • Organization and accuracy
Working Conditions
  • May require shifts during evenings, weekends, and holidays.
  • Fast-paced hotel environment.
  • Frequent interaction with guests and multiple departments.

What are we looking for?

Compensation:

$18.25

-

$18.25

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

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