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Rolex Watchmaker Jobs in New York (NOW HIRING)

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Rolex Watchmaker information

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How much do rolex watchmaker jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for rolex watchmaker in New York is $30.02, according to ZipRecruiter salary data. Most workers in this role earn between $25.00 and $31.01 per hour, depending on experience, location, and employer.

What is a Rolex watchmaker?

A Rolex Watchmaker is a highly skilled professional responsible for assembling, servicing, and repairing Rolex timepieces according to the brand's strict quality standards. They use specialized tools to diagnose issues, replace worn parts, and ensure the precision and longevity of each watch. Rolex Watchmakers undergo extensive training and certification to master the intricate mechanics of these luxury timepieces. Their expertise helps maintain the reputation of Rolex for exceptional craftsmanship and reliability.

What skills and qualifications are needed to be a Rolex watchmaker?

To thrive as a Rolex Watchmaker, you need advanced skills in horology, fine motor precision, and a keen eye for detail, often gained through specialized watchmaking schools or apprenticeships. Mastery of precision tools, including lathes, microscopes, and specialized Rolex diagnostic equipment, as well as certifications such as WOSTEP or specific Rolex training, is critical. Excellent problem-solving abilities, patience, and meticulousness are standout soft skills in this role. These competencies ensure the highest standards of craftsmanship, reliability, and customer satisfaction required in luxury timepiece maintenance and repair.

What are the most common challenges a Rolex watchmaker faces on the job?

One of the most common challenges is working with intricate and delicate components that require exceptional precision and focus, as even a small mistake can impact the functionality of a high-value timepiece. Rolex Watchmakers also need to stay up to date with the brand’s proprietary technologies and evolving standards, which often involves ongoing training and certification updates. Managing multiple repair or restoration jobs under tight deadlines can add pressure, as can communicating complex technical details to customers or customer service teams. However, these challenges are balanced by the satisfaction of preserving and enhancing luxury watches, and the continuous learning opportunities provided by the craft.

How do you become a Rolex watchmaker?

To become a Rolex watchmaker, one typically needs a background in horology or watchmaking, often obtained through specialized training or an apprenticeship. Certification from recognized watchmaking schools and experience with precision tools are important, and working in a luxury watch environment can enhance prospects.

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What job categories do people searching Rolex Watchmaker jobs in New York look for?

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What cities in New York are hiring for Rolex Watchmaker jobs?

Cities in New York with the most Rolex Watchmaker job openings:

Rolex Watchmaker jobs near you
Infographic showing various Rolex Watchmaker job openings in New York as of August 2026, with employment types broken down into 100% Full Time. Highlights an 89% In-person, and 11% Hybrid job distribution, with an average salary of $62,444 per year, or $30 per hour.

Client Advisor, Rolex - Roosevelt Field

Bucherer USA

Garden City, NY • On-site

Full-time

Re-posted 13 days ago

Job description

Job Title: Client Advisor- Rolex
Reports to: Store Director
Division: Retail, Multi-brand
Overview
The Client Advisor-Rolex is responsible for providing an outstanding client experience and meeting or exceeding sales objectives, with a specialized ambassador focus on the Rolex brand. This advisor will be an expert on the heritage of the brand, product line and stock within the store.
Creating an outstanding client experience is a critical aspect of this job. It is accomplished by creating a positive, inviting and elevated environment for the discerning client. It is crucial that Client Advisor-Rolex focuses on developing a long-term relationship with the client that is based upon trust so the client is more likely to think of purchasing from the store in the future. This includes strategically following-up, embracing and utilizing the CRM system and tools and handling escalated issues with outstanding diplomatic skills.
Essential Job Responsibilities
Ensure an outstanding client experience
  • Work to create a positive, inviting and elevated environment for the discerning client.
  • Be enthusiastic and demonstrate a passion for watches and jewelry.
  • Responsible for training other Client Advisors and ensuring they are knowledgeable of the brand's unique heritage, the range of products, and specific product attributes and availability.
  • Assist Client Advisors with Rolex sales as necessary (provide product information, closing, etc.) to be certain every client experiences the luxury of Rolex to the fullest.
  • Obtain client contact information utilizing the CRM system to build an on-going relationship and elevate the Rolex discovery journey
  • Responsible for implementing brand strategies and guidelines.
  • Communicate with the Tourneau Bucherer Merchandising team to ensure appropriate inventory is available within their store location.
  • Make certain the visual presentation of the watches is consistent with the luxury image of the brand.
  • Act as a mentor to other Client Advisors and utilize the Tourneau Bucherer advantages to the fullest in order to preserve the luxury status of the product.
  • Attend training session to increase product knowledge.

Meeting or exceeding sales objectives
  • At a minimum, must meet sales objectives for any given month, quarter and year.
  • Clearly understand daily sales objective and how it relates to weekly and monthly targets.
  • Clienteling - focus on developing long-term relationships with the client so that they are more likely to think about visiting and buying from the store in the future. As appropriate, follow-up with clients utilizing the CRM system. This may include but is not limited to birthday cards, holiday cards, informing clients of new merchandise and inviting customers to special events/ campaigns.
  • Readily accept and incorporate constructive advice given by managers on how to improve sales performance.
  • Challenge yourself to become comfortable selling all brands of watches and jewelry, and maintain a balance of sales across the full product assortment.

Other
  • Strictly adhere to all store security procedures.
  • Set up cases and windows.
  • Respect other Client Advisors fostering an environment of support and collaboration.
  • Adhere to the company dress code policy.
  • Work with team members to ensure the Rolex area is at all times clean and attractive.
  • Attendance is a crucial part of performance. Be on time.
  • Help set-up or close store depending upon shift.

Training
  • Consistently update Tourneau Bucherer staff on the Rolex brand.
  • Partner with Tourneau Bucherer management to schedule and deliver Rolex Training sessions to increase comfortability and product knowledge of Client Advisors.
  • Convey the importance of the history of the brand to the Tourneau Bucherer Staff.
  • Educate Tourneau Bucherer Client Advisors on product introductions, technical complications, service etc.
  • Training will be provided by both Tourneau Bucherer and Rolex to ensure an excellent client experience for every client.

Brand Management
  • Ensure appropriate visual merchandising of all Rolex products in the store.
  • Check stock on a daily basis and make certain Rolex watches are handled properly (Quality of the stock).
  • Monitor and order supplies including cleaning kits, catalogues and other POS materials.
  • Communicate with Rolex regarding sales and inventory levels.
  • Execute all expectations of The Rolex Way in every client presentation.

Requirements
  • A passion for building clientele and selling.
  • Demonstrate an exemplary level of integrity and professionalism at all times.
  • Must be able to work a flexible schedule throughout the week.
  • Must have a polished and professional appearance with a positive attitude.
  • Meet and exceed company assigned goals, metrics and objectives.

Qualifications
  • 3+ years of relevant experience, preferably sales in the luxury market.
  • Prior watch and fine jewelry experience is helpful, but not required.
  • Excellent communication, interpersonal and customer relation skills.
  • Sales driven and results orientated.
  • Team player.
  • Willing to be hands-on and work with the team to fulfill operational and organizational needs.
  • Adaptable with an attitude of continuous learning.
  • A Bachelor's degree or equivalent in business or related discipline is preferred.
  • Bi-lingual language proficiency is a plus to cater to our international customer base.

SALARY: $18.00-25.00 per hour plus commission
We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.

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