Watchmaker - Palm Desert
$80K - $115K/yr
Watchmaker Reports to: Store Director /Service Manager Division: Retail, Service OVERVIEW The ... Must be Rolex Level 30 Certified * A demonstrated ability to learn on-the job. * Willing to be ...
$80K - $115K/yr
Watchmaker Reports to: Store Director /Service Manager Division: Retail, Service OVERVIEW The ... Must be Rolex Level 30 Certified * A demonstrated ability to learn on-the job. * Willing to be ...
$80K - $115K/yr
Watchmaker Reports to: Store Director /Service Manager Division: Retail, Service OVERVIEW The ... Must be Rolex Level 30 Certified * A demonstrated ability to learn on-the job. * Willing to be ...
Palm Desert, CA · On-site
$80K - $115K/yr
... Rolex Level 30 Certified • A demonstrated ability to learn on-the job. • Willing to be hands-on ... watches and excellence in service. • Ability to be customer facing as needed. • Detail ...
Palm Desert, CA · On-site
$80K - $115K/yr
... Rolex Level 30 Certified • A demonstrated ability to learn on-the job. • Willing to be hands-on ... watches and excellence in service. • Ability to be customer facing as needed. • Detail ...
$19.93 - $21.98
18% of jobs
$22.41 is the 25th percentile. Wages below this are outliers.
$21.98 - $24.03
34% of jobs
$25.83 is the 75th percentile. Wages above this are outliers.
$24.03 - $26.07
26% of jobs
$26.07 - $28.12
3% of jobs
$28.12 - $30.17
4% of jobs
$30.17 - $32.22
1% of jobs
$32.22 - $34.27
2% of jobs
$34.27 - $36.32
2% of jobs
$36.32 - $38.37
3% of jobs
$38.37 - $40.42
3% of jobs
$40.42 - $42.46
3% of jobs
$19
$27
$42
A Rolex Watchmaker is a highly skilled professional responsible for assembling, servicing, and repairing Rolex timepieces according to the brand's strict quality standards. They use specialized tools to diagnose issues, replace worn parts, and ensure the precision and longevity of each watch. Rolex Watchmakers undergo extensive training and certification to master the intricate mechanics of these luxury timepieces. Their expertise helps maintain the reputation of Rolex for exceptional craftsmanship and reliability.
One of the most common challenges is working with intricate and delicate components that require exceptional precision and focus, as even a small mistake can impact the functionality of a high-value timepiece. Rolex Watchmakers also need to stay up to date with the brand’s proprietary technologies and evolving standards, which often involves ongoing training and certification updates. Managing multiple repair or restoration jobs under tight deadlines can add pressure, as can communicating complex technical details to customers or customer service teams. However, these challenges are balanced by the satisfaction of preserving and enhancing luxury watches, and the continuous learning opportunities provided by the craft.
To thrive as a Rolex Watchmaker, you need advanced skills in horology, fine motor precision, and a keen eye for detail, often gained through specialized watchmaking schools or apprenticeships. Mastery of precision tools, including lathes, microscopes, and specialized Rolex diagnostic equipment, as well as certifications such as WOSTEP or specific Rolex training, is critical. Excellent problem-solving abilities, patience, and meticulousness are standout soft skills in this role. These competencies ensure the highest standards of craftsmanship, reliability, and customer satisfaction required in luxury timepiece maintenance and repair.

$80K - $115K/yr
Full-time
Posted 24 days ago
JOB PROFILE
Job Title: Watchmaker
Reports to: Store Director /Service Manager
Division: Retail, Service
OVERVIEW
The Watchmaker is responsible for providing in-store watch maintenance, overhauls, service and performing quality control checks on watches in a timely manner to satisfy the needs of our customers. The Watchmaker is also responsible for supporting Client Advisors in the sale of a watch, ultimately enhancing the client experience.
ESSENTIAL JOB RESPONSIBILITIES
In-Store Watch Maintenance
• Service a watch completely.
• Clean cases and bracelets using the ultrasonic cleaner and where applicable the steam machine.
• Replacing pins and screws.
• Water Resistance Testing – test watches to ensure they are water resistant using the pressure test machine and advise if the watch passed or failed. Provide a copy of the printed results for the customer.
• Testing for rate deviation on mechanical watches using the timing machine.
• Battery Installation – selecting the correct size and voltage of battery for watch. Ensuring battery straps are secure and cleaning of the terminal.
• Using quartz analyzer to test voltage, rate and coil resistance.
• Conduct quality control on out-of-store repaired watches including appearance, proper hand alignment, water resistance documentation and final wipe down and wrap.
• Conducting quality control on same-day serviced watches including wipe and wrap. Advise Service/Client Advisor if the watch requires additional servicing.
• Provide a final quality control check to ensure the watch has been repaired according to Tourneau standards. This includes:
o Reviewing appearance, hand alignment, proper tension of setting and winding, calendar flip, oscillating weight, proper screw down of crown/tube, no exposed gaskets, final timing, water resistance documentation, checking clasp functions, spring bars and loose pins/screws, setting and winding positions as well as final wipe down and wrap.
• Support process for out-of-store watch repair
• Maintain equipment and tools in good working order.
• Engage with clients as required to provide knowledge and education on technical processes.
QUALIFICATIONS
• At least 5 years of work experience in the craft or relevant certifications.
• Must be Rolex Level 30 Certified
• A demonstrated ability to learn on-the job.
• Willing to be hands-on and work with the team to get the job done.
• Must be able to work a flexible schedule throughout the week.
• A passion for watches and excellence in service.
• Ability to be customer facing as needed.
• Detail orientated with a mechanical aptitude.
*Tourneau|Bucherer reserves the right to alter or amend an employee’s job responsibilities at any time based on the needs of the business.
We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.
SALARY RANGE $80,000-$115,000
Employment Type: FULL_TIME